HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access. i presume the download did not complete, but can't seem to fix it.

I purchased a book in advance. It is now in my library, but the word "paused" appears across the book and I cannot access. I assume the download did not complete, but I cannot seem to fix it. Does anyone know what the problem could be?

Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

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Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

Cannot access BTyahoo mail using safari or google chrome but can using Firefox. Any ideas why and how it is fixed

I have recently signed up to BT but find that I cannot access BTyahoo mail using either safari or google chrome - the pages are just not available. But it works with Firefox. Any ideas why and how it can be fixed?

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

My computer restarted automatically, and since then, Firefox refuses to load, it crashes instantly as I try to open it, I cannot access any of its options that way. What can I do?

Last night, as I was asleep, my computer restarted automatically, most likely due to an update of some sort. Usually, that is not a problem, as everything works just fine afterwards. HOWEVER, this time, it was not the case. Since it restarted, Firefox (3.6) refuses to start properly, and crashes immediately.
I can see the white page popping up for a split second before getting a message saying that it crashed, and that I should send a report. I tried looking at the help FAQs on this website, about how I should be able to get a code for that specific crash's details. The problem is, however, that my last submitted report, according to my computer, is in june 2010, and we're currently in september 2010.
I still tried to refresh after the report has been completed, but nothing. So I figured I'd try to check in the details of that latest report, but 'lo and behold, it doesn't work, even though I followed the explanations provided on this website perfectly.
I did try to restart my computer again, and even download the latest Firefox version again, and reinstall it (even though that's what I had), but to no avail. It still does the same thing.
At the moment, I am using explorer, and would very much like to be able to use Firefox again, as I have most of my bookmarks in there and usually prefer to use Firefox, although I've been having other issues with it lately. I don't think they're related to the constant crashes, but if you insist on me sharing those, then I shall do so.

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I'm trying to get the add-on Property Bee to work on Firefox on my Mac but can't seem to fix it, tried uninstalling/reinstalling FF and add-on, no joy,tips?.

Property Bee (property-bee.com) is an add-on that shows history of properties on Rightmove.co.uk which is extremely useful. However I can't get it to work whereas most of my friends use it and have it on Macs and PCs ranging from several years old to brand new. I'm using a Mac with the latest update and the most recent FF. Any suggestions would be massively appreciated as this add-on is so useful.

Thanks for the quick reply, I've tried all the suggestions on property-bee but unfortunately have had no success with them.

I can't download the iTunes upgrade. The message says download did not complete , Widonws Installer Package did not run and part of the setup did not finish.

This forum was so helpful with my last issue so let's try this mystery....
My son has an iPod (probably 1-2 yrs old). Somehow when I set it up it transferred all of my photos to a library on the iPod. I can't figure out how to delete the photos and he can't buy any apps....no room.
Can anyone tell me how to get that darn photo library off the iPod?
Thanks!!!

If you're syncing photos from a folder, if you set up your photo syncing to sync to an empty folder, that should remove the photos from the iPod.
If you're syncing from Photoshop Album or Photoshop Elements, there's advice in the following document on how to remove photos from the device:
iOS and iPod: Syncing photos using iTunes

Cannot access rented movies via Clear USB Internet connection, but can via wifi and Time Warner Cable. Has anyone encountered the same thing?

I recently rented a movie from iTunes (version 10.4.1.10 on a Windows 7 professional laptop) and when I am at home, on my Clear USB connection, I don't see the Rented Movies in my Library. When I bring my laptop to work however, and connect to a Time Warner Internet connection via wifi, I am able to see my Rented Movies in my Library. Has anyone experienced anything similar?

The problem is similar to
https://discussions.apple.com/message/16594202#16594202
and
https://discussions.apple.com/message/16881706#16881706
which have not been resolved either.

I cannot access a remote app for quickbooks with firefox but can with IE?

Hi, I have recently installaed quickbooks online and the new version 2 of this remote app. Version 1 was working on firefox and when I called tech support at quickbooks they advised me to use Internet Explorer. I can access the remote app on IE, but would prefer to use firefox can you help?

Did you check the image settings?
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* You can see image settings in Tools > Options > Content: Load Images
* You can see all exceptions in Tools > Options > Content: Load Images > Exceptions
* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)

JDK 5: install not complete, but can not uninstall

Hi,
I tried to install JDK 1.5 on my Windows xp computer. I choosed to install everything. When the installer prompted for install jre, I changed my mind. I do not need separated jre. So I clicked exit button. Now I want reinstall JDK 1.5. The installer tells me that the software is already installed and asks me to uninstall. I go to control panel > Add or remove programs. JDK 1.5 is not there. I deleted new created jdk 1.5 directory, the installer still asks me to uninstall first. I checked jdk 1.5 directories, there is no uninstall program.
How to remove jdk 1.5 and reinstall?
Any information would be appreciated. Thanks in advance.

Are you comfortable with editing the Registry? If so, navigate to the key\HKEY_LOCAL_MACHINE\Software\JavaSoft\Java Development KitThere should be an entry labelled "CurrentVersion" with the value "1.5". Delete that, or change it to "1.4" if you have that version installed. Underneath that key, there should be two keys labelled "1.5" and "1.5.0" - delete both of them.
I'm not positive that those Registry entries are what's stopping you from re-installing, but if the original installation failed, they shouldn't be there anyway.

An inital download did not complete and a popup said corupt file

I was in the process of downloading Firefox and toward the end, while I was viewing the Welcome video, it started hesitating, the a box came up saying that there was a corupt file. What should I do?

I was in the process of downloading Firefox and toward the end, while I was viewing the Welcome video, it started hesitating, the a box came up saying that there was a corupt file. What should I do?

I need help with color pallette in iPhoto 11. I have created a book and would like to use a different color background than those given in "background." I have found the color palettes but can't seem to incorporate them into my backgrounds palette.

I need help with color pallette in iPhoto 11. I have created a book and would like to use a different color background than those given in "background." I have found the color palettes but can't seem to incorporate them into my backgrounds palette.

That is not a feature of iPhoto - suggest to Apple - iPhoto Menu ==> provide iPhoto feedback.
Additionally I have no idea what you are saying here
I have found the color palettes but can't seem to incorporate them into my backgrounds palette.
And it always helps for you to dientify the version of iPhoto that you are using
LN

I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game.

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

It may be due to Continuity
The following quote is from Connect your iPhone, iPad, and iPod touch using Continuity
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.

I have a Macbook Pro purchased brand new. I take high quality pictures for customers, these display perfect on my laptop but appear CORRUPT on a USB stick. What is causing this? I can't seem to fix this issue. PLEASE HELP!!

I have a Macbook Pro purchased brand new. I take high quality pictures for customers, these display perfect on my laptop but appear CORRUPT on a USB stick. What is causing this? I can't seem to fix this issue. PLEASE HELP!!
I really need this issue resolved it is driving me insane!!! How can the images appear perfectly fine on my laptop then when transferring over to a USB stick they just corrupt!?

Check out this site:
http://osxdaily.com/2012/04/22/format-drive-mac-pc-compatible/
That will show you how to format a USB stick for use on both PC and Mac.
If the problem continues take it to an Apple store and have them check it out.
>Also what s exFAT?<
From:
http://en.wikipedia.org/wiki/ExFAT
"exFAT (Extended File Allocation Table) is a Microsoft file system optimized for flash drives.[3] It is proprietary and patented."
That first site explains it at length.

Hi all... My user ID is Keychain Access won't allow me to access my information in my Keychain. I can't seem to fix it. What do I need to do? I don't really know how to explain it but I can access all the other keychains just not my user account

Hi all...
My user ID is Keychain Access won't allow me to access my information in my Keychain. I can't seem to fix it. What do I need to do? I don't really know how to explain it but I can access all the other keychains just not my user account keychain. Can this be fixed?
Thanks!

That is correct... I know the Admin password but the password for my keychain is not correct and I can't seem to remember what the last password would have been. Any ideas how to reset it? Maybe delete and recreate? I know I may lose some info. Thanks!

HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access. i presume the download did not complete, but can't seem to fix it.

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