HT1725 I purchased an episode of the tv show Hannibal. Attempted download. Said download was completed yet received only a 30 second trailer of the episode. Tried 4 times, used 5GB data and still don't have the episode on my iPad.
I purchased an episode of the tv show Hannibal. Paid, downloaded to iPad but received only the 30 second trailer for that episode. Attempted 3 more times, used up 5GB of my monthly data allowance and still continued to get nothing but the trailer.
Hello Pamela1958,
Thanks for the question. It may be best to report an issue with your purchase. The following article outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.
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As posted previously:
Reinstall OS X without erasing the drive
Do the following:
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Repairing the Hard Drive and Permissions
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pvonk wrote:
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pvonk wrote:
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