HT1725 I purchased several books from itunes and on my iphone it shows the book cover, but I cannot open them. There is a solid black line on each cover. Any suggestions?

I purchased several books but on itunes but cannot open them on my iphone 4S. I purchased one without problem. However, the next several appear in my library but have a solid black line on the cover as though they haven't downloaded. When I check my itunes account for possible downloads, it shows everything has been done. Any suggestions?

Could you take a screenshot of this line?
Press home and sleep button at the same time I believe.

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I'M TRYING TO PURCHASE SONGS THROUGH ITUNES AND IT KEEPS TELLING ME MY USERID IS DISABLED, BUT IT WON'T LET ME CREATE A NEW ONE???? ANY SUGGESTIONS?

I'm trying to make a purchase, but it tells me my Apple ID has been disabled, it will not let me create a new one-just a new password. Any suggestions????

This is asked and answerd many, many times every day - including several times this morning.
The forum search bar is on the right side of this page.
If changing your password does not solve, then contact itunes support.

HT3819 I have synced my ipad and iphone 5 to itunes and all my songs appear in the device library but i cannot ply all of the songs unless via home sharing. How can i ensure that my libraries appear on each device as the syncing process seems to be failin

Syncing problems.
How can I sync my iphone 5 and ipad to ensure that i dont need to use home sharing to access all of my music library?

I don't think I have made myself clear... I have recently upgraded my iPhone 4 to a 5 so everything was set up to sync with no problems at all. I transferred everything across to my new device by iCloud and everything appears as it was on my old device including on the face of it my music library. However, I cannot play all of the songs in fact the majority! When at home I can access the entire library via home sharing but that is no use away from the house. I never had this problem with iPhone 4 and although I am automatically syncing the device to iTunes it is not working. If I try to play songs via the device it skips until it finds a song that cAn be played and if I try and play the device via the laptop/iTunes an ! Type signal appears and I cannot play the song!
Any ideas re solutions would be appreciated???

I purchased a book from itunes and cannot figure out how to get it on my ipod nano 7. I cannot find an answer that works.

I purchased an audio book from itunes and cannot figure out how to get it on my nano 7. I have tried everything.

Have you double checked to make sure these Audiobooks are configured to sync to your iPod from under the iPod's Books configuration tab in iTunes? This is assuming that the audiobooks are already stored in your iTunes library and appear under the Books category.
To access this configuration tab, plug in your iPod and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the iPod's Summary tab. Now locate the Books tab across the top in the main iTunes window and select it. Here you can configure what and how audiobooks are synced to the device.
If you make any changes to this tab, make sure to hit the Apply button on in the lower right hand corner. This will sync the updated changes to your device.
B-rock

HT201272 I purchased audio books from Itunes and they aren't showing up on my purchased list? So now I can't download them to my new computer. Any suggestions?

I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?

You cannot redownload audiobooks at all.
They will only be where you put them.

I purchased a book from itunes and see it in my purcahsed library, but it did not sync to my ipad, is there something i need to do

I purchased a book from Itunes and see it in my purcahsed library. However, it did not sync to my ipad. is there something i can do to move it to my ibooks on my ipad?

If you purchased it on your computer's iTunes then have did you select it to sync to your iPad (via the iPad's Books tab on your computer's iTunes) ?. On your iPad you can also turn Settings > Store > Books 'on' so that iBooks purchases made on your computer or other iOS device are automatically downloaded to it. You can also re-download the book for free directly on your iPad : http://support.apple.com/kb/HT2519

HT203167 I have purchased an audio book from Itunes and paid for it, but it is nowhere to be found??

I bought an audio book from Itunes and cannot find it at all in Itunes!?
Worst ia that I cannot find a article to help me with my problem.

If you've downloaded it on your iPad then it should be in the Music app - when there are audiobooks on it you should get an Audiobooks option under the More button at the bottom of the Music app.
Note that audiobooks are currently a one-time only download from the store, so you may want to copy it to your computer's iTunes via File >Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) so that you can take a backup copy - it should copy over to the Books part of your computer's iTunes library

HT203433 I purchased an audible book from iTunes and don't know how to download the book into iTunes on my computer

I purchased an audible book from iTunes and do not know how to download the book into iTunes on my computer

audible supports their content, including importing to itunes:
http://audible.custhelp.com/app/answers/detail/a_id/3130/~/how-to-import-audible -content-to-itunes-(pc)

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

HT5085 I have purchased an app from iTunes and now it won't allow me open it? What do I need to do to access this app on my mac?

I have purchased an app from iTunes and now it won't allow me open it? What do I need to do to access this app on my mac?

Nothing. iOS applications can't be run on a computer.
(103423)

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

I bought a book on itunes on my pc. I want the book on my ipad. When I plugged in my ipad to sync it moved all my apps to my pc - useless. how do i get my apps back on my ipad and get the book from my computer to my ipad?

I bought a book on itunes on my pc. I want the book on my ipad. When I plugged in my ipad to sync it moved all my apps to my pc - useless. how do i get my apps back on my ipad and get the book from my computer to my ipad?

Instructions on syncing your iPad can be found here:
http://support.apple.com/kb/PH12311
and in the accompanying documents linked from that page. Syncing your iPad with iTunes copies items, it doesn't move them. The only way apps would be actually removed from your iPad during syncing is if you had iTunes set to remove them on syncing, so check the appropriate settings in iTunes, set the book to sync as well, and then sync the iPad again.
Regards.

I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Support - Apple

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have purchased a track from itunes and it hasn't fully downloaded properly

I have purchased a track from itunes and it will not fully download

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting and redownloading
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1725 I purchased several books from itunes and on my iphone it shows the book cover, but I cannot open them. There is a solid black line on each cover. Any suggestions?

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