HT1725 it downloads only partial songs sometimes

Some songs do not download completely.  ITunes shows a time of 5:36, for example, but will play only a minute or so.  How do I correct this?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • TS1424 Only partial songs downloaded when I purchased an album. How do I fix this without having the buy the whole album again?

    Only partial songs downloaded when I purchased an album. How do I fix this without having the buy the whole album again?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Only partial songs are downloaded from Itunes Match

    Only partial songs are downloaded from Itunes Match, they stop and go on to the next song.  Any ideas?

    I too had this issue. On the Downloads screen in iTunes simply uncheck the box at the bottom left that says "Allow simultaneous downloads". Next, delete any of the affected songs from your library and then re-download them from iCloud and songs should no longer abruptly cutoff or jump to the next song.

  • HT1727 how do i download only my songs from my ipad to the computer

    how do I download only my songs from my ipad to my computer

    Hi liljenny2,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Cheers,
    - Judy

  • Why when i buy an album it downloads only one song

    When I down load albums and get charged for an album I only get one song.

    Are you sure you purchased the album and not an individual song. Look ijn your purchased section of itunes. You should be able to re download from there

  • Garageband 11 converting only partial song to iTunes

    I have been recording songs and sharing them to iTunes for quite a while.  This morning only part of my song converted.  It is missing the beginning. I have tried it from both of my Mac's with the same results.  Any ideas?

    GMac1973 wrote:
    Never experienced this problem before.  Kind of strange.
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    Locking.

  • HT204406 I authorized a second computer on my iTunes account, and downloaded my library from the Cloud to my new computer. However, many songs only partially downloaded, and now I'm having a hard time getting rid of them to do full downloads.

    I authorized a second computer on my iTunes account and tried to get my first computer's library on my second computer via the Cloud. Many of the songs only partially downloaded, and I am having a hard time getting rid of the library with the partial downloads (so I can get full songs). I am considering nuking the current iTunes on the second computer and re-installing, giving myself a clean slate to work with. Is this the right way to go?

    How to use your iPod to move your music to a new computer

  • HT3951 Some of my songs in my itunes account only partially play. Same for my iphone. I have tried redownloading purchased songs but it is still doing it.

    I had songs on my iphone that played great. Then when I synced my iphone to my computer some songs would only partially play. I repurchased/downloaded the songs into my itunes account and tried to resync. Now a lot of my songs only partially play both in my itunes account and on my iphone. What is going on and what do I need to do to get all of my purchased music onto my phone and in my itunes account?

    Thi is happening to both my wife and me.  We have different iPhones (4 and 4S) and different computer (MacBook and MacBookPro).  The problem still hasn't been solved and it' concerning that pple doesn't respond to this thread or the archived ones back to 2007.

  • HT201272 Downloaded only part of songs

    Hi there,
    During an attempt to download purchases from iTunes Store, one album did not successfully download, for every song on the album only parts of each song are downloaded even thought the counter shows the full song as being there. How can I re-download?

    Your suggestion got me a reply from Apple which had some suggestions.  One of which was restarting iTunes.  I had already done that and finally after two shutdowns of the computer and restarting iTunes I was able to go to check available downloads.  The downloads began again and completed.
    I had tried to delete the partially downloaded songs so they could be reloaded but didn't knoe the trick to do this.  If you want to delet songs hold down the option and delete keys to get a dialog box to verify deletion.  here is the method from Apple.
    "On a Mac:  Press the Option key and the Delete key on the keyboard.
    On Windows: Press the Shift key and the Delete key on the keyboard.
    The following dialogue will appear: “Are you sure you want to remove the selected song from your iTunes library?”
    Note: If you do not see this message when deleting files from the library, you may have selected the option “Do not ask me again” at some point in the past. To allow iTunes to display this message again, open the Advanced tab of the iTunes Preferences, and click the Reset button next to “Reset all dialogue warnings.”
    This second dialogue may also appear: “Do you want to move the selected song to the Trash, or keep it in the iTunes Media folder? Only files in the iTunes Media folder will be moved to the Trash.”
    Note: This message will not appear if all of the selected files are stored outside of the iTunes Media folder location. iTunes will leave these files on your computer wherever they are located"

  • TS1702 How do you fix a partial download of a song?

    Does anyone know what to do if you have paid to download a song but in playback it is only partial downloaded?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT1725 what if an entire song didn't download, but itunes thinks it did?

    I've downloaded thousands of songs from itunes, but for the first time today only a partial song downloaded.  I checked my downloads list and it's clear, so I don't know what to do next.  Can someone advise me?

    Hello trishafromok,
    Thanks for the question. I recommend deleting and re-downloading the purchase from your purchase history (check that it is in your history before deleting):
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • I purchased several songs and they are not showing up in my purchased file. Tried to go online and re-download them but ITunes is not giving me option to download only the ones I am missing. It *****

    I contacted Itunes and they told me to go to my account and re-download the songs. I opened my account and found the recent purchases, but they are not recent, there are 250 songs in that list, how come? And ITunes didn't give me an option to download only the ones I am missing. I don't want to download 250 duplicate songs.
    The Itunes updates are worst each time, BTW, Just starting to get sick and tired of Mac and Apple and Itunes and all this complicated stuff because of your paranoia of people "stealing" songs, but in fact, who is going to download songs ilegally is going to do it anyway, So all you are doing is to make it difficult for honest people who actually buy the songs and can't have them. I reported the problem several times and didn't get any more answers. Hope this works before I disoute the charges of the songs I don't have.

    Hi samfergs,
    I'm not sure how the Purchased Playlist decides what to put into it, but if you want to see all of your purchased items, then you need to go to the iTunes Store, and on the right side, under Quick Links, click on Purchased.
    Then, click on the Music (or whatever other purchased items tab you want to look at). If you are looking at Music, click on All Songs, and then on "All" or "Not on this Computer" (depending on what you want to see).
    Cheers,
    GB

  • HT204406 I download a song & then I try to drag it into a playlist & I get a warning "iCloud playlists can only contain songs from your iCloud music library. If you continue, my iPod will be removed from iCloud and will only be available on this computer.

    I download a song & then I try to drag it into a playlist & I get a warning "iCloud playlists can only contain songs from your iCloud music library. If you continue, my iPod will be removed from iCloud and will only be available on this computer."

    I'm sorry to see that no one has answered this. I'm hoping Apple with reply to my support request, as I'm having the same issue. I really don't want to continue with iCloud at this point.

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