HT1725 Itunes download failure

I downloaded a song and the download completed but when I play the song it stops afer 30 seconds when the song is 3:39 long. I believe my internet connection was messed up so how can I get the full song without re purchasing it?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

HT1725 iTunes download issues

My music didn't download. Now the iTunes program won't open. And the Support site says my browser isn't supported, even though it's the latest version of IE. How do I contact support and get my music?

Hi,
Make sure you have the latest version of iTunes installed on your PC.
http://www.apple.com/itunes/download/
Try flushing the DNS are described in this article:
http://support.apple.com/kb/HT1527
If the issue persists, try the general tips in this article: http://support.apple.com/kb/TS1368
You may want to try reconfiguring or completely uninstalling the security software on your PC.
Jason

Itunes - download failure

I have purchaesed n album this morning, and receive a download error: 'There was a problem downloading "track/album/artist". An unknown error occurred (-50). Please cvheck that the connection to the network is active and try again.'
I have tried again, I have tried the purchase again (which it does not allow) and my network connection is just fine. I only purchased via iTunes so I could get the album instantly.
Any ideas what is going wrong?
Thanks in advance.

This article, according to the contents, applies to an error -50 on downloading videos.
Maybe it could be of help.
M

HT1725 iTunes download was interrupted using iPad 2

My movie download was interrupted. I ended up having to delete the movie from my iPad and started over, but now there is not enough memory available to resume the download. I've cleared it from movies in settings, and resumed using various methods. Help!

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT1725 iTunes download problems..

I have recently downloaded an album from iTunes and 3 or 4 of the tracks are incomplete. Can anyone let me know how I rectify this plesase?

Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

HT1725 iTunes download

I recently just downloaded a song from iTunes to my iPhone and in my music it is showing but is not letting me play the song, why is this? I have already been charged for the purchase but if I can't play the song can I get a refund?

I should add that i have tried the help offered in the Support Centre but it does not work.

HT1725 iTunes download issue

I attempted to download Bill Burr and had to interrupt the process. Now I can't restart the download process as I keep getting an error -50 message. Payment was posted and I do have a partial download in my "Movies" but it won't plan and is only 12 of approx 58 min. Please help.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023"section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
SIMPLY-PUT !!
I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
FURTHER DETAILED !!
In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
WHAT TO DO? What to do? ...ARGGHHH !!
I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
<Edited By Host>

Do you have all pop-up blockers disabled?
FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow.

Itunes download page - failure to display

Anyone know the secret for getting the itunes download page to display properly? Windows XP, IE6 is what I use.
Thanks in advance for any help,

hi Steve!
are you seeing a blank blue box? the usual culprit with that is
b McAfee Privacy Service.
(it also hides the download buttons on the ipod software updater page.) see the McAfee entry here:
b noir, "the conflict apocrypha", 10:07am Aug 18, 2005 CDT
... and also see related posts in the thread by Blandine Catastrophe and btabz.
love, b

HT1725 Purchased downloads from Itunes says Download error, tap to retry, been doing this since I purchased need help.

Purchased downloads from Itunes, downloads say "Download error, tap to retry. I have been trying daily since purchase. What can I do?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

My iPhone 4S . the restore Ends at 60 % with error 1 (not -1). I reinstall iTunes, download iOS 7.0.3 as ipsw and No success :( I Think that is a problem of the iTunes or firmware versions :/. Apple Please Help us!

my iPhone 4S the restore Ends at 60 % with error 1 (not -1).
I reinstall iTunes, download iOS 7.0.1 as ipsw and No success
I Think that is a problem of the iTunes or firmware versions :/.
Apple Please Help us!

You can't Restore to any iOS other than 7.1.
If the error persists, try on another computer. Still no joy, it is a hardware failure.

Itunes downloaded but will not open

i have just downloaded itunes and when the download was complete i tried to open the software and nothing happened, i have never had a virus or anything on my computer so i am just comfused, how do i get it to open?

hi stubbs!
let's start off with the three usual suspects with an "error-message-free" itunes launch failure:
if you don't see anything but a two-second-hourglass AND you've got Norton Internet Security 2005 on that PC
... let's start you off with the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
(other symptoms people sometimes see with the NIS 2005 one include looooong slooooow PC shutdown times, a ccApp.exe end program dialog box during the shutdowns, and a end program dialog box where the name of the program is apparently a long string of non-printing or random Asian characters ...)
if you don't see anything but a two-second-hourglass but you DON'T have NIS 2005 on that PC
... quickly check to see if you've got an unstable itunes configuration file:
iTunes for Windows doesn't open after upgrading
if you see a brief flash of the itunes license screen when you try to launch itunes AND you see similar behavior when you try to open your QuickTime
... your PC is probably infested by Qoologic adware. the free trial version of the EWIDO malware removal software has been cleaning that up for most folks:
http://www.ewido.net/en/
if no joy with any of those possibilities, we'll try checking on some of the rarer possibilities. (actually the configuration file thing is pretty rare too, but we've got a troubleshooting document on it so i throw it out there anyway early on in proceedings.)
if, on the other hand, you're getting an error message when you try to launch itunes, post back to let us know what it says. the treatments for those are generally different from the treatments for the error-message-free itunes launch failures.
love, b

ITunes download 8.2 won't open

Downloaded above and now when I try to open same I get the message 'Data Execution Prevention - Microsoft Windows To help protect your computer Windows has closed this program'
Have reinstalled iTunes and it makes no difference.
Please help a very frustrated senior.

The first thing to check is Quicktime, does it launch and work normally?
iTunes can not work if Quicktime doesn't.
A common cause of DEP errors with Quicktime after an upgrade is the installation of codec packs which are not compatible with the new Quicktime.
IF Quicktime works normally use this article on troubleshooting iTunes launch failures:
XP
http://support.apple.com/kb/TS1421
Vista version
http://support.apple.com/kb/TS1717
If Quicktime does not work:
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with QUickitme.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

My iTunes downloads were made using my old gmail address. I had to quit using this email address as it got hacked. I created a new gmail account. How can I get my iTunes downloads into the new gmail account?

My iTunes downloads were made using my old gmail address. I had to quit using this address as it got hacked. How do I get my iTunes downloads into my new iTunes account that was created with a new gmail address? In my old iTunes account (with the old gmail address, I can't 'update' my email address or even 'add an alternate address' as I had already created this gmail account and inputting the new address into iTunes gives me the 'pop-up' that 'this account is already in use.' Advice please!

Good luck. It took me weeks to fix this when I had to do it. Your old ID branches out in lots of places. You may have to delete app and get them again, at least that is what Apple told me. Plus, all of your settings on your iPad that required any ID, will have to be changed. My old ID kept showing up in different places for weeks. Changing it on Apple.com is just the beginning.

In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are. This is a very valuable function and it seems to have disappeared. Anyone know where it is?

In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are. This is a very valuable function and it seems to have disappeared. Anyone know where it is?

Go to the View menu and turn on the Status Bar. If you don't see the menus, go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Regards.

HT1725 Itunes download failure

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