HT1725 iTunes download problems..

I have recently downloaded an album from iTunes and 3 or 4 of the tracks are incomplete. Can anyone let me know how I rectify this plesase?

Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Similar Messages

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    Hi,
    Make sure you have the latest version of iTunes installed on your PC.
    http://www.apple.com/itunes/download/
    Try flushing the DNS are described in this article:
    http://support.apple.com/kb/HT1527
    If the issue persists, try the general tips in this article: http://support.apple.com/kb/TS1368
    You may want to try reconfiguring or completely uninstalling the security software on your PC.
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  • ITunes download problem for Windows 7 and errors

    I’m running Windows 7 32-bit.  When I try to download iTunes, I keep gettingan error messages.
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  • HT1725 Movie download problem

    I downloaded two movies.   The downloads were interrupted but they finally completed.   When I started to watch them, the video appears to be playing but the screen is black.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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  • HT1725 Itunes download failure

    I downloaded a song and the download completed but when I play the song it stops afer 30 seconds when the song is 3:39 long. I believe my internet connection was messed up so how can I get the full song without re purchasing it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
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    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • 7.5 itunes download problem

    Hello everyone, I have a problem installing my itunes 7.5. Whenever I try to download it, it says something like "The older version of itunes cannot be removed.
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    +Whenever I try to download it, it says something like "The older version of itunes cannot be removed.+
    Checking something before proceeding. Is that message also associated with another message saying that the iTunes.msi file can't be found?

  • Use this link to report your itunes downloading problems to Apple

    http://www.apple.com/feedback/itunesapp.html

    After spending the better part of the morning on the phone with my ISP Comcast, in Memphis, TN they swear it is not their issue. They had me run several tests to the modem, internet speed and browswer and according to them, it was all fine.
    Because the the music store is the only feautue I cannot open
    (no problems accessing other websites), they feel it is an Apple issue, with iTunes in particular. I am inclined to agree since I was able to access the music store briefly this morning.
    I would encourage everyone to contact Apple by email. If enough people do so, they will have to fix the issue if it is an Apple problem (imagine how much business they lost this weekend from people being across the country being unable to buy music), If it is not an Apple issue, they can certainly exert some pressure on the ISP's regarding the connections.
    In general I have not liked the new version of iTunes and noticed slower connections when I downloaded it even when I could get to the music store.
    iMac   Mac OS X (10.4.8)  

  • TS1424 itunes download problems

    I downloaded a CD from itunes & it was incomplete...each song stops 1/2 way thru. Can I redownload without a charge?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT1725 iTunes download was interrupted using iPad 2

    My movie download was interrupted.  I ended up having to delete the movie from my iPad and started over, but now there is not enough memory available to resume the download.  I've cleared it from movies in settings, and resumed using various methods.  Help!

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT1725 Purchase download problem

    I recently purchased an album from itunes store and most of the tracks stop a few seconds after they have started. Any advice?

    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Certain I have an ISP iTunes download problem - anyone else experienced?

    I live in Jakarta and I recently switched to a new ISP. I can download all podcasts onto my PC and selected ones from my MacBook Pro but many constantly get the stopped err = -3150. The PC can access all websites I type in but the Mac doesn't allow me to connect to the same ones. It's odd but I think between iTunes and Safari and the PC working just fine that I have an ISP problem with the Mac. Anyone else had this happen and what was the final resolution if any?
    Thanks,

    From what I've read, this definitely has to do with your ISP. Give them a call and let them know what is happening.

  • Rogers Canada ISP is the cause of iTunes download problems

    Hi Everyone,
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    [email protected]

    Thanks Jerry,
    I have been trying every conceivable setting, changing routers, reinstalling software with no success. I needed to confirm that it was not my home setup as I had coincidently changed my setup shortly before I started having the problems. I was beginning to suspect either Apple or Rogers but didn't know where to look next. I even tried other streaming music services and they work fine, so I figured Apple must have changed something in one of their recent iTunes updates.
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  • Itunes download problem, Error 7, Windows error 193

    I was trying to download the latest Itunes update, which failed 3 times. I recieved an error message "Error 7, Windows Error 193". I followed the instructions on Apple Support to download the latest installer for windows 7, but that still didn't work. What do I do?

    Hi laney576,
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    http://support.apple.com/kb/HT1923
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  • Itunes download problem-Lenovo E545 running Windows 7itunes download problem-Lenovo E545-Windows 7

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    See Troubleshooting issues with iTunes for Windows updates.
    tt2

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    there have been a number of issues with iTunes11 installer on Windows computers.
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