HT1725 My download from iCloud is stuck on pause...

I started to download a book from my iCloud but it didnt look like it was progressing so I tapped it and it Paused...now I cannot unpause the download. Any ideas?

If your data isn't backed up, see these data recovery options:
https://discussions.apple.com/docs/DOC-1689
Then we can look at several troubleshooting techniques which may not require a full recovery of your data from the recovered data.

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Apps gets stuck when downloading from iCloud, shows as "waiting" but never downloaded

When I download an app already purchase from iCloud it gets stuck as waiting. It only happens with apps downloaded from iCloud as new apps download well.

Hi there Tincho27,
It sounds like new apps are downloading without issue, but apps that are already on your account seem to never get done Waiting. I would start by deleting any apps you have that are currently stuck:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
Tap and hold the app you want to delete.
The apps will begin to jiggle.
Tap the X on the app.
Then sign out of the account in your Settings:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
If you see the option to Sign In, you can change your Apple ID now.
Tap Sign Out.
Then restart your iPhone and try downloading an purchased app again to test the issue:
Restart or reset your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling

I recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

i recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

That's possible if he didn't connect to a WiFi hotspot after taking them. I don't think the "Personal" Photo Stream uploads over Cellular, unless they changed it since the last time I used it.
If that's the case, then the photos likely didn't upload to Photo Stream and are stuck on the phone.
And you're not going to be able to get them back, either.

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

HT4539 Why I can download from iCloud on 1 iPod but not the other. It says downloaded but doesn't show up in music...

I can download from iCloud to one iPod but not the other. It says downloaded but doesn't show up in music...

I'm not sure what you mean by the "music library" - are you looking in the Music app? Or the iTunes app (which is not the one to be looking in)?

Downloaded from iCloud to new iPhone 6. Says it's still downloading, but I know it's done. Cannot update software.

New iPhone 6 downloaded from iCloud finished. Why can't I update software?

Software updates don't come from iCloud, they come from Apple servers. How are you trying to update?

File hung on download from iCloud (pages, keynote, mac, iOS)

I've got two files, one in Pages and one in Keynote, that are hanging on the download from iCloud. No matter what device (mac, ipad, iphone) I use to view iCloud it shows the file partially downloaded and "updating." I can't select it and I can't delete it. Unfortunately, for both files, they're the only version of them I have. Other files come and go no problem.
I've tried reseting iCloud on all devices, restarting, reinstalling apps… no change. Would love to know what could be done about this.

Hi Weaverj,
You may have more luck in the iWork for iOS forum. In OSX it is easy to store the file locally.
quinn

TS3992 Where do my photo stream pictures save on my pc, when they are automatically downloaded from icloud?

Where do my photo stream pictures save on my pc, when they are automatically downloaded from icloud?

I do not have the possibility to turn my photo stream on, that is the problem. Check the picture i attached.

How to delete movies in the iPhone - downloaded from iCloud ?

I purchased First Blood (Rambo - part 1), Rambo (Rambo - part 4), and My Bloody Valentine (2009) through iTunes on my iMac.
I synced the movies to my iPhone 4S.
I noticed the movies were automatically uploaded to iCloud, and I had the option to download the movie from iCloud (iTunes/Purchased/Movies).
Being curious, I tapped the iCloud logo next to the movies and they downloaded again.
I now have two copies of each movie. I can delete from my iPhone the iTunes copies, but I cannot delete the iCloud copies.
The iTunes copies play.
The iCloud copies will not play as a I get a message that says "You do not have permission to access the requested resource".
How do I delete movies downloaded from iCloud, that are on my iPhone ??

B

HT204406 some of the songs i have downloaded from iclouds cut out after about 50 seconds? Has anyone else had this problem?

Some of the songs I have downloaded from iclouds cut out after about 50 seconds when i play them? Has anyone else had this problem and if so did you manage to fix it.
Thanks

I've had this happen several times... I suspect the download was interrupted for some unreported reason so it only has a partial file or has a corrupt byte in the file it failed to catch.
Just delete the local copy and re-download from the cloud and they play fine.

Old imessages not downloading from iCloud

Please help
I've just upgraded my iphone from an 4s to 5s.
I backed up everything to iCloud as I've done many times before.
However, this time my old SMS messages or imessages haven't downloaded from iCloud.
Everything else is as I'd expect.
I haven't done anything different than in the past.
What's gone wrong?.
Simon

Hello. Yeahi restored from icloud.
Ive done many iphone restores.. Having had 4 iphones
This time i backed up to icloud the day before i exchanged my iphone, making sure to back everythng up like i always do.
When starting my new iphone 5s for the first time i restored from that same icloud back up the previous day. Everything appeared as expected. Other than my sms/imessages.
I also tried from the other backups that were availble during the restore process.
Id be greatfrul for any help as i have some very personal messages stored from a relative that recently passed away.
Please help, thanks.
Simon

HT201269 I downloaded from Icloud my backup to new 5S. Everything worked fine except from one of my accounts it show I have 394 unread messages. Which is correct but I have read all these on my 4S. How do I show zero and only read new messages?

I downloaded from Icloud my backup to new 5S. Everything worked fine.
However it shows I still have 394 unread messages. Which correct on this new 5S Iphone but they were all read on my old 4s.
How to I zero out the 394 and only start reading new messages on this new 5S.
Please do not tell i have to delete all 394 messages.
Richard

The process depends on who controls your email. If you have (username)@mac.com, (username)@me.com or (username)@icloud.com you've come to the correct place. For any other mail server, you need to contact their specific user support tools.

Why do some songs re-download from iCloud in 256 Variable?

Some songs will download from iCloud in 256-bit, others in 256 Variable. Why that? All were uploaded/matched from Apple Lossless (ALAC).

I don't know this for sure, since I have not seen this behavior, but this is my speculation.
Songs that are matched will download from the iTunes Store in straight 256 Kbps, since that is how they are encoded. The VBR downloads are probably coming from tracks that are uploaded, and this is how you've got your import settings set up. Any ALAC files that are not matched will have a copy made of them and that will be uploaded so I'm guessing that whatever your import settings are is how the files will be encoded.

Cannot load my library onto my ipod since getting icloud? Itunes states that I need to download from icloud? Can I not use my ipod as I did pre-icloud?

cannot load my library onto my ipod since getting icloud? Itunes states that I need to download from icloud? Can I not use my ipod as I did pre-icloud?

Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage.

Apple TV 3 slow to download from iCloud and connected computer.

Apple TV 3 slow to download from iCloud and connected computer. Wired via ethernet with very fast upload and download speeds. Can anyone help please? Accessing YouTube is even incredibly slow. Have reset, no joy. Have changed DNS to Google DNS, no joy.

Resolved! Disabled BT Home Hub as wireless. Removed Devolo wireless plugs from house. Removed TP link powerline adapters (Apple TV was connected to ethernet). Set Time Capsule as the only wireless point in the house. Interestingly, if you have more than 1 access point in the house, BT Home Hub can get a little confused - so removing its wireless capability via the admin function via advanced settings basically set Time Capsule as only access point in the house). Changed DNS on Windows 7 machine to Open DNS.....(FYI, outside of US & Canada, Google DNS is pretty much useless and won't speed up your download speeds on Apple TV). Restored Apple TV to factory settings and started again. Downloads from iCloud almost instant; downloads from shared computer almost instant; streaming from YouTube and Netflix almost instant. Happy days....

HT1725 My download from iCloud is stuck on pause...

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