HT1725 My issue lies with iTunes for OS 6.0.1

If you are using a screen reader, you may wish to switch to basic HTML for a better experience.
<style> #loading {display:none} </style> JavaScript must be enabled in order for you to use Gmail in standard view. However, it seems JavaScript is either disabled or not supported by your browser. To use standard view, enable JavaScript by changing your browser options, then <a href="">try again</a>. To use Gmail's basic HTML view, which does not require JavaScript, <a href="?ui=html&zy=c">click here</a>.If you want to view Gmail on a mobile phone or similar device <a href="?ui=mobile&zyp=c">click here</a>.
Copyright 2002-2012 Google Inc.
+Jean-Laurent
Search
Images
Maps
Play
YouTube
News
Gmail
Drive
Calendar
More
Translate
Mobile
Books
Offers
Wallet
Shopping
Blogger
Reader
Finance
Photos
Videos
Even more
Jean-Laurent Bos
0
Share
Change photo
Change photo
Jean-Laurent Bos
[email protected]
Account–Privacy
View profile
Add account
Sign out
<li class="gbt"><a id=gbg7 href="?logout&hl=en&hlor" class="gbgt">Sign out</a></li>
Loading...
Click here to enable desktop notifications for Gmail. Learn more Hide
Gmail
COMPOSE
Inbox (4)
Starred
Important
Sent Mail
Drafts (5)
Circles
▼
[Gmail]/Drafts/[email protected]
▼
[Imap]/Drafts
▼
Deleted Messages
▼
Notes
▼
Personal
▼
Sent Messages
▼
Travel
▼
More
App Store
crw
do_not_reply
gerardvandyck
gjc
iTunes Store
jlfbos
johngrantham
jrleavenworth
jrlevenworth
More
2 of 16
Why this ad?
New VMware® Fusion 5 - www.vmware.com/VMwareFusion5 - Enjoy Both Mac OS X & Windows From One Computer. Buy Fusion 5 Today!
The iTunes Store support team has received your message - Follow-Up: 238853837
Inbox
x
iTunes Store
Nov 13 (2 days ago)
to me
Dear customer,
This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 24 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers:
Possible iTunes Store errors
Mac: http://support.apple.com/kb/HT1412
Windows: http://support.apple.com/kb/TS1424
How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Resending iTunes Gifts and Gift Certificates
http://support.apple.com/kb/HT1541
Please do not reply to this email. Thank you for your patience.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/store/
Follow-Up: 238853837
First Name : Jean-Laurent
Last Name : Bos
Email : [email protected]
Apple ID (Optional) : J-L Bos
Lang_Country : en_US
Product : iTunes Store
Support Subject : Connecting & Downloading
Sub Issue : Downloads from iTunes store incomplete or interrupted
GCRM Case ID : 372638326
See additional info below
What device did you use to connect to the store? Mac computer
Choose the iTunes Store or App Store for your country: Other
Please select your country: United Kingdom
Describe the alert message you received:
Details:
TERMS AND CONDITIONS OF ITUNES
I have just returned from an extended holiday in the USA and am furious about the lack of duty of Apple.com. Tomorrow I shall post a stinking message on Linked In and all other message boards in the hope I can start a petition to force Apple to address this stupidity.
Four years ago I purchased an iPhone 3GS and found myself with a useless piece of garbage while on holiday in the USA. Since my phone is registered in the UK with an Apple ID registered in the same country I could have just as well dumped the item in a Boston garbage can. Why? iTunes forbids international traveling!! Their T & C forbids to download any updates for MacBook Pro's iPhones and the rest. Not only that they actively jam your updates~!@#$%^&*().
Do we or do we not live in the 21st. C??? I can not believe that Apple can be so insensitive to the needs of a lowly SME that needs to be "live" at all times. THIS IS NOT WHAT I EXPECTED FROM A COMPANY THAT HAS CORNERED THE MARKET FOR MOBILE COMMUNICATION! This is beyond belief.
APPLE WAKE UP. I am a member of the Federation of Small Businesses here in the UK and will see personally to it that every flipping member and there are over 200.000 of them gets to know about this problem.
Yours, and I am by choice not saying sincerely,
Jean-Laurent Bos
EcoLogical Landscapes
PS Now that I am back in the UK can I have my iTunes back. Its no good you locking me out of my accvount so get your finger out of your bum pronto!!!!!
Click here to Reply or Forward
Why this ad?
Ads –
New VMware® Fusion 5
Enjoy Both Mac OS X & Windows From One Computer. Buy Fusion 5 Today!
www.vmware.com/VMwareFusion5
0% full
Using 0 GB of your 10.1 GB
©2012 Google - Terms & Privacy
Last account activity: 0 minutes ago
Details
iTunes Store
Add to circles
Show details
Ads – Why these ads?
TuneUp Your iTunes
TuneUp Plugs into iTunes to Fix Bad Song Info & Get Album Art!
www.TuneUpMedia.com
Download Google Chrome
A free browser that lets you do more online. Download instantly!
www.google.com/chrome
Buy Mobile Phones
Free Mobile Phones With Free Gifts. Free Next Day Delivery. Buy Now !
www.buymobilephones.net
iPhone 5 on 4GEE
iPhone 5 Is Now Available On The UK's First 4G Network. Order Now!
EE.co.uk/iPhone-5
Speck iPhone 5 Cases
Latest Candyshell & Fabshell design Best deals and quick shipping to UK
Gadgetsboutique.com.au
iPhone to Mac Transfer
Copy music from iPhone to Computer. Award Winning. Free Download.
www.macroplant.com
Is the iPhone 5 Worth it?
Independent iPhone 5 Review Get The Facts Before You Buy
www.dailymobile4u.com/iPhone5
CleanMyMac Download
Clean up your Mac OS X right now. Get rid of unneeded files and junk.
macpaw.com/CleanMyMac
More about...
Apple Iphone 5 »
Iphone Mobile »
Iphone Phone »
Iphone Application »
New VMware® Fusion 5
Greenpeace UK (webteam)
[email protected]
Add and invite
Contact infoEmails

These are user-to-user forums, you are not talking to Apple here (and it's not a good idea to copy something that includes your email address onto a public forum). You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

What's up with iTunes for Windows 7 64 bit? Makes my PC run like a 286 on Windows 3.11.

What's up with iTunes for Windows 7 64 bit? So slow and draggy. Makes my high end PC with multi-core processor and video card run like a 286. Even did this after doing a fresh install of the operating system with the latest version of iTunes.
No other software does this on my machine. There has to be some crazy issue causing this.

Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

TS1389 I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situatio

I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.

It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I synced my 3G with itunes for the first time and lost all contacts and information on phone, help?

I synced my 3G iphone with itunes for the first time, and lost everything on my phone. how do i get it back?

You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer.

How to sync iPhone with iTunes for first time without setting up as a new iPhone

I have an iPhone 5 that I have never sync:ed with iTunes on my Mac, I have just set it up and purchased apps etc from the iPhone itself.
Now I would like to sync with iTunes for the first time with the iPhone but when I connect it, iTunes asks me if I want to setup the iPhone as a new iPhone (I assume form scratch) or from a backup from other iPhones that have been sync:ed with my Mac.
Now I dont want to setup this iPhone from scratch and erase everything thats on it, I just want to sync with my Mac, download apps, music etc. How do I do that and get beyoind the first screen that asks about setting up as a new iPhone ?
/Kjell

Hi I think I've found a workarround. I'm currently copying all files on my iPhone to the new PC using this program: http://www.getsharepod.com/download/
After all files are copied I think I can enable sync in the new iTunes and delete the iPhone, then add the copied files in new playlists.
I'll let you know.

Issue connecting with iTunes Match

Hi, i've got an issue connecting with iTunes Match. Most of the time iTunes doesn't connect to iTunes Match when launching the app. I just see the cloud symbol that indicates it tries to connect. And it just keeps on going. I then have to quit iTunes and relaunch it. Type in my Apple ID password. And still nothing. But around a third or fourth time I usually get a connecting going and then listen to music
And I'm not impatient. I give it some minutes everytime while opening and browsing the iTunes Store.
And the same thing happens after Sleep Mode. It is kind of annoying. Having open and close iTunes all the time.
Is there anything I can do? Am I perhaps doing something wrong? Is anyone experiencing the same problem or issue?
Thanks.

Hi,
Yes, your music remains on you computer.
Jim

HT1725 Has anyone been experiencing downloading and updating issues today with iTunes and app store?

Tried to download a few songs and some downloaded and then others stopped, authentication issues with songs for a computer that is already authenticated to play these songs, updates in the mac store not going through or completing.

Lots of people. I wasted half a day yeasterday working out all the fixes and none of them worked for me. I just returned hoping that Apple got their act together and figured out the fix. Right now I can open my itunes or connect my ipod. I'm starting to get really angry.

Movie download issues with iTunes for iPad

I purchased a 3.5 GB movie and have 8 GB of free space. The download starts throug iTunes, makes it about half way through the download and then starts over. It's done this around 5 times now. My OS is up to date. Anyone experienced this problem and have any suggestions? It even boots me out of the movie if I'm watching it while downloading before it starts over.

Philly_Phan wrote:
You may recall that from one of my posts.
Yes -and I do remember it pretty well actually. I was referring to you in my post above - without naming you.
You said in your post that he emailed you from his iPhone and I asked how you knew it was from the phone and you responded that the email contained the "Sent from My iPhone" in the signature.
How's that for remembering! Meanwhile, I can't remember what I had for dinner last night?
And back to the topic, I do have issues myself with Mac to iPad and iPad to Mac compatibility. I would hope that Apple is working on this. Really I don't understand why it hasn't been resolved by now but I continue to wait for the fix as well.

Anybody know how to fix the sluggishness with iTunes for my laptop?

My laptop is outstanding, never crashes, no viruses, no slowing down, quick starts, very reliable. Just a perfect computer. However with iTunes it stinks, it's slow, it responds slow, it'll freeze for sometimes up to (no joke) ten minutes waiting for responding to like a simple thing like delete a playlist. It's always been this way since day one, been through tons of updates but same issues. Can anybody explain it? Is it something in the settings that need a look at? Thanks.
Tommy V.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working ok now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1296 When synching Outlook Contacts and calendars with iTunes for Windows, I do not get the option to "Synch Contacts with". It says, and cannot be changed, that it is synching with iCloud. How do I get iTunes to give me an option other than iCloud?

Using iTunes for Windows to synch my Outlook Contacts and Calendars into my iPhone 5, with the iPhone Device designated and in the Info tab, I do not have the option to "Synch Contacts with", but have an unchangeable message that it is synching with iCloud. How do I create that option to synch with Outlook?

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
-Griff W.

Sencronization with iTunes for e-mail account details

Dear Friends,
I would like to sync with iphone > itunes for my contanct details and calenders.
But when I made it, it also takes the e-mail details automatically that I don't want. Because my iphone works with IMAP and computer (microsoft outlook account)
with POP3. How should I stop it?
Thanks in advanced.

In iTunes on the Info tab (with the iPhone connected), UNcheck the box to sync email account settings.

I need help with itunes for windows 7.

wondering if any one can help? i am running windows 7 and i recently had trouble with itunes it used to open and work, when i recieved my new iphone itunes decided not to open any more i tried un-install and re-install and it didnt work i reset my laptop back to its factory settings and re-installed itunes it worked for that day then went wrong again. i have tried doing apple software update and it comes up with error and some numbers followed by cc. if i try and re-install itunes it says invalid right to use bonjour.
any help? thanks

I have absolutely no idea who Ari is
It appears you do not know how to use this forum
To reply back to Ari, you should have done that on the same thread so that he can see it
Yes, you can call Apple if you are willing to pay for it
Allan

Help with iTunes for other OS

Hello. I actually am not running this on Windows actually nothing running on atm. I have an Ubuntu machine. I really don't want to pay $100 to microsoft just to make my computer feel slow and get iTunes. Does anyone see iTunes coming out for Ubuntu in the near future? Is there a way to get it or an alternative? I really would love iTunes for Ubuntu and I think many people would. I'm tired of having to keep two operating systems I want to scrap Windows 7! Thanks.

i know i have the same problem the only one thing i have noticed that is consistant along with this problem is that songs that will not go on it are all of them have a higher bit rate than songs that do go on the phone but thats the only real thing i can notice so if someone can show me how to lower the bit rate if its possible that might be the miracle cure

HT1386 Issue syncing with iTunes!

Hi All,
I have an iPhone 4s 16 GB model that i recently have started using about a month ago. I had, out of excitement, put about 9 gig of music on my iPhone and realized that i wasn't listening to all the songs pretty much and to top it all, i got an alert on my phone saying the storage is nearly full.
What i did after that, was i went into settings and under general > usage > music as it was showing 9 Gig, i deleted it clicking on Edit (what an idiot). Thankfully, i have all that backed up on my laptop, but the trouble now is that, when i connect the iPhone to my Mac, the iphone shows that has got all the music, but, it doesn't. So, i tried syncing it again as all the playlists and albums were checked automatically as per my music on the phone before, but it doesn't put all the music on my phone again even if i uncheck all the playlists and albums it had before it wont put them again, although it does put the songs that i didn't have on the phone before. I am not sure, what is wrong and why am i not able to put music on my phone using iTunes. If anyone here can point me in the right direction i would be obliged.
Looking forward to hear from one of you soon.
Thanks & Regards,
Nitesh.

I solved this issue by disabling Itunes match under my Music settings on the Iphone. This makes it so the iphone looks to match my itunes library on my computer versus completely wirelessly conntecting to icloud?

HT1725 My issue lies with iTunes for OS 6.0.1

Similar Messages

Maybe you are looking for