HT1725 My iTunes billing account says that my credit card is an invalid security code and I know it isn't how does one resume ones account

My iTunes billing account says wrong security code and I know it is not how do I fix this problem

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

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The App store stopped accepting my credit card all of a sudden. It says that my credit card is "not supported by the Chilean app store"... The credit card is Chilean and was working just fine. Help!

This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

TS1646 When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

HT1918 When I changed my credit card iTunes says that my security code is invalid. I even entered another card with its valid security code and got the same message. The security code I entered was correct but I can't get iTunes to accept it as valid.

When I changed my credit card info iTunes says my security code is invalid but the one I've entered is correct. I've even added a different card and I still get the message that the code is invalid. This means that I cannot download an app or song because I can't get past the payment page.

iTunes Store: My credit card's security code or zip code does not match my bank's records

HT1918 I have tried multiple times to change my credit card info, my account tells me that the security code is wrong, or that my credit card cannot be used with apple, and it is a visa, and it has also told me the credit card processor is down....are you

any help would be awesome!

If you are getting a message about the card's security code then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT201363 i have forgotten the security code and an e-mail is being sent to an e-mail account which does not exist. How do i change the e-mail details

We have forgotten the security code question and each time I request a reset it is being sent to an e-mail addres which does not exist. How can I change the e-mail address to my current e-mail address. We have put money onto an ITunes account which is asking for this security question. This has never happened before. Any assistance would be appreciated. thank you

Hello, covey98.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Redeeming credit for iTunes store from gift card. system asking for security code and gift card thrown away.

Redeeming credit from gift card for itunes. System asking for securitity code and gift card is thrown away.

On the main iTunes store screen, click on Redeem on the right side.
Put in the card number.
It will ask to *Create new account* or *Use existing account*.
If you do not have an account, select *Create new account*.
You don't have to enter in a CC number. You cna if you want but it's not required.

I can't update my payment Inof.. Whenever I Put in the new card info it say invalid security code and I haven't been able to download any new apps for two months now

I can't download any apps on my phone... I've played in and you credit card information and it keeps saying invalid security code

No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes

I have an iCloud account but the email address its set to has been terminated and I have forgotten my password, how can I reset my account?

PLease tell me how to reset my iCloud account email address if I can't remember the password?

You need to setup your own user account on the computer to keep independent iCloud accounts, contacts & calendars. Then sign in to your iCloud account in your user account.

I have sd card in my phone with ringtones saved on it. its saying that my sd card has been removed which hasnt and i lost all the tones i had set for ppl. what do i do to get them back??

phone saying my sd card was removed when it wasnt,,lost assigned ringtones to ppl....how do i fix it

Try re-seating the sd card....

I got an email from Apple saying that my credit card was declined when I never used it. I am wondering if it is a phishing email.

Here is the email -

After reading your reply, I am almost convinced that it was a phishing email. It was not personalized and was addressed to 'dear client'.
Also the entire email was a hyperlink to
http://www.nada.com.sa/your-nada/blend-us-a-mix/images/tmp/174733-ap.html
which was then automatically directed to
http://account7567458474846566788fd5654gfdhdrtkj6j757843apple.howtorespawn.net/f fe1be1685f7198c4a4de71a62652abf/
This page looked like a genuine apple web page and all other links on this page were going to real Apple's UK website!
They did their best to convince that the email genuinely came from Apple.

I am trying to add a new credit card and it keeps telling me that I have to enter a valid security code...I have tried 2 different cards and it is doing the same thing. How do I get past this?

I guess it has been a year since I last purchased something on I-tunes and my account is saying that they couldn't authorize my card for some of my purchases. I am trying to add a new credit card to clear this up and it keeps saying that I have to enter a valid security code. I have tried 2 different cards and I get the same thing. I have also added an I-tunes gift card and that isn't clearing up the money that I owe. It is showing that I have a $25 credit for that. How do I fix this, I have been trying for days and all I have got from the e-mail tech support is that its my credit card issuer that is causing the problem. Thats not correct because one of the credit cards that I am trying to use, is a prepaid Visa gift card. I know that these work on I-tunes because I have used them before in the past. I am getting very frustrated with this whole process, I just want to clear up my account and buy some new music!! HELP!!

You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out.

HT1725 For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I bought a relative's original iPad. I want to leave the apps on it and add my own pdfs to read. My itunes account is really for my iPod. the computer says that if I "Sync" the iPad will be erase, and become like my iPods. how can I just get my files onto

I am a first-time iPad owner/user. I bought a relative's original iPad. I want to leave the apps on it and add my own pdfs to read. My itunes account is really for my iPod. iTunes message says that if I "Sync" the iPad will be erase, and become like my iPods. If I make a new iTunes account, would the apps be erased when I tried to use it?
How can I just get my files onto this iPad, and still have the apps that my relative left there for me?
Thank you.

iPads sync to 1 computer only.
All media and apps are tied to the Apple ID that purchased them.
Without your relatives ID and password, you cannot update any of the Apps.
I am pretty certain he is also violating Apples terms of service by giving you the apps.

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

Get all that music back in itunes and sync again.

HT1725 My iTunes billing account says that my credit card is an invalid security code and I know it isn't how does one resume ones account

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