HT1725 my recent itunes songs did not download completely. How do I redownload them?

my recent itunes songs did not download completely. How do I redownload them?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • I have songs that did not download completly, how do I redownload them?

    I have songs that did not download completly, how do I redownload them?

    Welcome to Apple Support Communities
    Use the Music app to download your songs: open it, look for the song you want to download and press the cloud icon. See -> Download past purchases - Apple Support

  • HT201272 if the song did not download completely, how do you re-download it?

    I was downloading a song and i lost my internet connection.  Since that happened the song says its downloaded but it actually cuts off in the middle of the song.  Does anyone know how to start a download over on a laptop? Thanks

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I bought an album and one of the songs did not download completely.  It shows that the song is 3:17 seconds but only got 40 secs. of it.  How can i get the rest of the song back?

    I bought an album from itunes and one of the songs did not download completely.  It shows in the player that it is 3:17 but only plays for 40 secs.  How can i get the entire song back?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

    I purchased an album and some of the songs did not download completely. How can I fix this?

    I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

  • HT203200 I had downloaded an album and 4 songs did not download. How can I fix this?

    I had downloaded an album and 4 songs did not download. How can I fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • Purchased albums, some songs did not download, although i was billed for them.

    I recently purchased 2 albums on iTunes, although I was billed for them, 3 songs did not download, they are not in the 'to be downloaded' screen either.  At first they did show up in my Purchase file, however, there was a large black dot by them and they were grayed out.  Is there anyway to restore them or do I have to call support? I tried reporting it, but it wouldn't do anything.

    Hi MMRV,
    Thanks for using Apple Support Communities.  You can redownload previous purchases by following this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Cheers,
    - Ari

  • My song did not download completely

    i downloaded romans revenge,and paid all the money i needed to for it.then later everytime i try to listin to the song on itunes,or my ipod shuffle,it dosent play the whole thing.it only plays abou 2 minutesand 55 seconds and its supposed to play 4 minutes and 36 seconds.how do i get it to play the whole song????

    So, I guess you found out that the song does not play completely in iTunes (on your computer) either?
    To re-download a song already purchased (even a song purchased years ago), click on iTunes Store in the iTunes sidebar (left side of screen).  Make sure you are currently logged in using the same Apple ID used when you made the purchase.  On the MAIN (home) iTunes Store screen, look to the right under Quick Links; click Purchased there.
    Click on Music (on the Purchased screen).  Find that song there (organized by artist), so that it is shown to the right.  If that song is shown there, the iTunes Store knows you bought the song, and you will be able to download it again.  However, if the button to the far right of the song says "Downloaded," iTunes thinks you already have it, so you won't be able to re-download it, unless you delete the song from your iTunes library on your computer.
    So (remember how you got there and) go to your Music library (click on Music in the iTunes sidebar under LIBRARY).  Find that song in your Music library, and select it (make sure you only highlight that one song).  Hit the delete key.  iTunes will ask you to confirm you want to delete it, and then ask if you want to move the song file to the Trash, which you DO want to do.
    NOW, go back to that Purchased screen.  The button that previously said "Downloaded" should now be a "cloud" symbol with a downward arrow.  Click that, and the song will be downloaded again. 
    IF the new download also has this problem, then that song file may have a problem in the iTunes Store itself.  In that case, you should contact Apple's iTunes Store customer support and tell them about the problem, starting here
    http://www.apple.com/support/itunes/contact/
    (Try using the Express Lane button)
    If they can't fix this problem right away, they will probably offer to refund your payment.

  • After paying for a song, the whole song did NOT download.  How to get the whole song?

    I bought the songs, downloaded them, synced them to my iPod, then clicked play. Two of the new songs stopped playing at around the 50 second mark. So, I played them again to check to make sure I didn't just fast forward... Same thing happened again. I decided to go back onto my computer to redownload it, if the songs just didn't get to download fully, and iTunes didn't let me download it again.
    I have no idea what to do to finally get to listen to the full songs! Can someone help me out?!?

    I decided to go back onto my computer to redownload it, if the songs just didn't get to download fully, and iTunes didn't let me download it again.
    Doublechecking. Did you delete the two songs (and their associated files) from your iTunes library prior to attempting the redownload?

  • TS1424 I downloaded an album, and the download was interrupted. I went back and completed the download, but several songs did not download completely - they only have about half the song, and then it starts to play the next song.  How do I recover the res

    I downloaded an album, and the download was interrupted.  I went to the Store and completed the download, but several songs now appear as partial copies - they end ~ half way through.  Is there any way to complete the download?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I recently purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. Please help...

    I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...

    Download past purchases - Support - Apple

  • I recently purchased songs and some of them did not download to my computer but just a few seconds, all the song did not download, while other songs were perfectly fine.  How do I get the full songs downloaded now?

    Some of my recently purchased songs did not fully download while other songs did.  Has anyone else had a problem like this?  Did I do something wrong?  I purchased all the same way, but only received a parcel song on about half of my purchases.  Help.....

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song.

    I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song

    If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

    I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

    i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

    Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
    Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
    tt2

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