HT1725 Problem purchasing gems in a game called clash of clans
Im going to buy gems in clash of clan but when im going tu buy it says that the purchase cant be complete and i need to como to apple.com/support/itunes/ww/.
You will need to contact iTunes support and ask them why the message is appearing (we won't know why on these forums), which you can do via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I couldn't buy gems in a game called clash of clans
I wanted to buy some gems in a game called clash of clans i couldn't get it and i don't know y could u help me
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Hey have you activate a new account and I have a game called Clash Of clans and I try to I add on my new purchase, including what to do in this case
plz help meJust what are you doing and what exactly happens?
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I want to by gems in an app called clash of clans "consumable app-in-app purchase" but it keeps saying its cannot be conepleted and that i have to contact you .. What should i do
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
whenever i purchase from a game called clash of clans it tells me to contact the i tunes support in order to complete this transaction
Have you contacted them (these are user-to-user forums) ? If not then you can do so via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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hi everyone! i am deleted a game but i forgot to backup them. can i get my progress back in a game called clash of clans. or there is another way to get the progress back??? plz reply fast
Hi cor-el,
Yes I did. It didn't seem to work when just extracted into my home directory. After looking at the two wrapper scripts (firefox and run-mozilla.sh) it looked like it needed to be in /usr/local/lib/firefox-3.6.23 which I did and which works. The problem is that the Help menu is the one for 3.5.9 (including Help > About Firefox says version 3.5.9). Even if I rename the two wrapper scripts and the executable for 3.5.9 I still get the 3.5.9 Help menu. FWIW, my 3.5.9 was packaged in FC11 and the 3.5.9 firefox script is in /usr/bin.
I'm sure I'm just overlooking something obvious but here is some debugging output:
<pre><nowiki>[mike@desktop firefox-3.6.23]$ pwd
/usr/local/lib/firefox-3.6.23
[mike@desktop firefox-3.6.23]$ ./firefox
+ moz_libdir=/usr/local/lib/firefox-3.6.23
+ found=0
+ progname=./firefox
++ dirname ./firefox
+ curdir=.
++ basename ./firefox
+ progbase=firefox
+ run_moz=./run-mozilla.sh
+ test -x ./run-mozilla.sh
+ dist_bin=.
+ found=1
+ '[' 1 = 0 ']'
+ script_args=
+ debugging=0
+ MOZILLA_BIN=firefox-bin
+ '[' linux-gnu = beos ']'
+ pass_arg_count=0
+ '[' 0 -gt 0 ']'
+ '[' 0 = 1 ']'
+ exec ./run-mozilla.sh ./firefox-bin
[mike@desktop firefox-3.6.23]$ </nowiki></pre>
Thanks for any help.
Cheers,
Mike -
I can't purchase some thing on the game name Clash of clan
I try to purchase some item in the game call ( Clash of clan ) but it said your purchase could not be complete . For assistance , contact iTunes Support .Please help me with this problem .
Click here and request assistance.
(89009) -
I would like to ask you why i can't purchace something from the game which called clash of clans
If you can help me please,i am playing a game called clash of clans and i want to buy some thing from my visa i was try to do it but i can't.on the other hand i can buy for example songs from itunes.. I dont know which is the problem with the game buy.
Check your restrictions
Settings>General>Restrictions>In app purchases -
I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems
Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/ -
Hey i tried to buys gems in the game 'castle clash' today but it didn't work, it just said: your purchase couldn't be completed.. yesterday it all went just fine tough. I have more then enough money on my creditcard so that isn't the problem. i am completely clueless.. maby someone of you guys could help me?
Find another app to make an inexpensive purchase from. I know there's stuff for like 99 cents.
If you can make that purchase, but not one with Blood Brothers, then what does that tell you? -
i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.
thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,
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I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Hi guys I'm playing kings of Camelot and I'm trying to purchase gems inside the game but it comes up with connect iTunes error could you please help to fix this problem it's getting very annoying cause I just went out and brought a $60 iTunes card
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
i cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not come in my id
Jyothsna wrote:
my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
Can i get the Purchase date of the app based on the user from app store.
Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here. -
i purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me without updating the payment method i cant update my apps in my iphone i want to remove the method and remove the order i dont want it
Click here and ask the iTunes Store staff for assistance.
(125742)
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