HT1725 Purchased 3 tracks from album, but only one track has downloaded properly
Purchased 3 tracks from album, but only one track has completely downloaded, but system says that all 3 downloaded, how can I complete tracks?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Similar Messages
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I preorder an album but only 4 songs where downloaded but the rest of the album is not it only says purchased, please help me resolve this matter!?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Purchased whole album but only one song available for download
Some time ago purchased album Vēl Viena Klusā Daba by Prāta Vētra. From the whole album only one song is available for download.
Tried to delete and re-download. Remaining songs also not available under downloadable items.Hey there Egils1969,
It sounds like you have purchased an entire album but for some reason only 1 song is available for download. I would report a problem with your purchase to the iTunes Store support directly with this website:
https://reportaproblem.apple.com
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I purchased an album but only half the songs will download. How do I get the other half to download?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out
I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2 -
ITunes says I purchased an album but it wont let me download it
I bought an album on on my laptop for my old iPod. Now I have an iPod touch and i went into the purchased items on the itunes app and it didnt have the album i was looking for in it. I then searched for it in the search bar and it still says i purchased the album but it wont let me download it. There isnt an error that comes up or anything. It just wont let me download it and ITS DRIVING ME CRAZY! Can someone please help? (i hope i dont have to purchase the album again)
Again, how are you trying to "download' it - what options are you selecting to do the download? Also, the forum you posted in is iTunes for Windows, but you also mentioned your iPhone. Where are you trying to download the past purchase? Once I know that, I will be able to provide you with instructions on how to download it again.
Cheers,
GB -
Am I the only one that has had every charging cable (for all of my iPhones and all of my iPads) fail? Very frustrating. I got used to quality products from Apple but seems the small stuff is being overlooked nowadays!
I have yet to have a cable for my iPad 3, iPad 4 or iPhone 5 fail. I have multiple cables for each device without any failures.
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Huh?
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium -
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Well, it could be that your carrier doesn't have a signal when it looses its signal. You could try resetting network settings which might help - Settings/General/Reset/Reset Network Settings. You'll need to set up any wi-fi networks you connect too again. If you're still having issues, contact your carrier.
Good luck! -
I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???
Try syncing the iPhone to iTunes. If it doesn't appear, then log in to your account and check Purchased.
You're in the Mac App Store Community, if my suggestion doesn't work, then repost in https://discussions.apple.com/community/itunes/itunes_store -
HT1391 I have purchased a song from itune but it is not listed under my purchased items, why
I have purchased a song from itune but it is not listed under my purchased items, why
By 'purchased items' do you mean the Purchased link under Quick Links in the store ? If you do then do other songs that you've purchased appear there (music can't be re-downloaded in all countries) ?
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I paid for the entire second season of Homeland but only 4 episodes have downloaded. I have an email confirming my purchase and giving me a receipt number, so what should I do now?
If you click the Store > Check For Available Downloads menu option on your computer's iTunes does that download them and/or do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (TV programmes won't show in all countries) ? If other TV programmes show there but not those then check to see if they are hidden : http://support.apple.com/kb/HT4919
If the above doesn't find any extra episodes (and I assume that there are more than those 4 episodes available in your country's store) then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am using Apple Iphone 4s from last 2 months. i purchased some apps from store but each time apple charge me $1 extra above the original price of software.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have recently purchased a film from iTunes but I am unable to watch it unless online? Is it possible to watch it offline as I downloaded it for a car journey ? Thanks
I have purchased several movies for iTunes and can watch all of them when I am offline. I bought them for the purposes of watching them on airplane flights.
Are those purchased movies? Are you sure that they fully downloaded? -
Purchased music videos from iTunes but it will not play, no video or sound
Purchased music videos from iTunes but it will not play, no video or sound. There were several vidoes on the purchase I made and two of the videos will not play the video or sound. I've checked to see if they were waiting for download and nothing is there. Any suggestions.
Is your iTunes account authorized for this computer in iTunes? - to check, open iTunes, and in the top menu bar, select "store", then "authorize this computer". How to Authorize iTunes - http://www.apple.com/support/itunes/authorization/.
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