HT1725 the song I just purchased only plays for a second. How do I fix this?

The Song I just purchased only plays for a second. How do I fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking them to this site on a browser instead of showing a form in iTune) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • Many of the songs in my library only play for 53 seconds. Why?

    many of the songs in my music library will only play for 53 seconds. hoe can i fix this?

    ok so i just figured out that only the songs that i put on a usb drive to transfer them from my other computer are only playing for the 5 secounds so how do i fix that?

  • HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?

    I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?

    When you look at your iPhone, are you looking in the Music app or in the iTunes app?  Be sure you are looking in the Music app, and look in the Songs category.  If your songs are not here, you may want to try syncing your information again through iTunes.  To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again. 
    I hope this helps!

  • My iTunes was working fine, all my CDs would import fully and quickly. Now they are importing slowly and when the CDs get to the last track they don't import and the CD drive just keeps spinning without doing anything! How can I fix this?

    My iTunes was working fine, all my CDs would import fully and quickly. Now they are importing slowly and when the CDs get to the last track they don't import and the CD drive just keeps spinning without doing anything! How can I fix this?
    I don't want to have to restart or reinstall my iTunes again as I'll have to redo all my playlists etc

    Likely that CD then. Check visually for damage, blemishes, etc., not that there's anything you can really do about those other than return the CD.
    The drive sits there and spins because it is trying to re-read the CD.  iTunes has error correction which is contributing to all this re-reading, I believe, and you may be able to disable that in preferences if you aren't picky about the result.
    You can also try other rippers such as Max or XLD.  I know those have configurable error correction.  I like XLD but it is slightly tricky to use until you find that for some reason the author has put all settings under preferences, not just the set once and forget ones.

  • All my songs in my itunes only play for 5 seconds then goes to the next song. what is wrong and can i fix it?

    please someone help me. All my songs in my itunes will only play for 5 seconds the go to the next song. What is wrong and how to i fix it?

    ok so i just figured out that only the songs that i put on a usb drive to transfer them from my other computer are only playing for the 5 secounds so how do i fix that?

  • I purchased a new album and downloaded. When I play the first song only plays for 15 seconds then skips to the next song. Rest of album is fine.How do I correct this?

    After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?

    Try Deleting it from your device, then download again from purchase history.
    Hope this helps
    PJRS

  • HT1725 i downloaded an album and one song only plays for 3 seconds and then skips to the next song. I can't get it to re-download either. What am I supposed to?

    This is the second time that I've downloaded an album and one song off of it will play for 3 seconds and then skip to the next song. I've tried everything under the iTunes help and nothing has worked.  Any ideas?

    Why can't you delete it and redownload it?
    If still problem contact iTunes
    Apple - Support - iTunes - Contact Us

  • I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

    I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
    Artist: Imagine Dragons
    Album: Night Vision

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    Could be a defective SIM.  Try a new one from your carrier.

  • HT1491 How can I downlaod the song i just purchased onto my ipod from itunes?

    How can I downlaod the song i just purchased on itunes to my ipod?

    When you purchase music for the iTunes store on the iPod it is then automatically downloaded to the iPod. Thus, I do not understand your problem.

  • Why when I click to play a sample of a song does it not play the full sample?  It only plays about 10 seconds of it

    Why when I click to play a sample of a song does it not play the full sample?  It only plays about 10 seconds of it

    Perhaps try resetting your iTunes Store Cache.
    Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:
    ... and then click OK.
    Restart your iTunes, and head back to the Store. Are you getting full previews now?

  • Can't import songs and ones in library only play for 45 seconds

    I'm in the process of moving my music collection to a new computer with a bigger hard drive. I installed the latest version of iTunes on the new computer, copied all the folders and contents of the itunes folder to the new computer in the same location.
    I bought a couple new songs successfully but now I can't add any of the files from my previous computer to the new library. I was able to import a few songs that iI purchased when on my original machine but now they only play for 45 seconds and jump to the next song in the playlist (if check) And now when I drag and drop songs on the Library to import them absolutely nothing happens.
    And yes, the new computer is authorized and the permissions on the folders are read / write.
    Any one have an idea of how to fix this? If not, I just going to burn all my songs to CD and import them that way and say so long to iTunes... just too much BS to just move a music library!

    Sounds like the PC's authroization file is messed up, or else the iTUnes preferences files.
    Follow the directions in this article, the SC Info file holds the PC authroization for iTMS songs.
    iTunes Does Not Open After Upgrading
    And also deleted these 2 preferecnes files:
    C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes.pref
    C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes\iTunes.pref
    They will all get rebuilt when you open iTunes the next time. It should ask for authorization one last time, is all.
    Message was edited by: Katrina S.

  • Itunes purchases only play for 30 secs

    I have purchased songs.  When I go to play them they only play for 30 seconds. I went to 'Store' to download them but they downloaded the 30 seconds. I purchased the song again and it still gave me on 30 seconds of the song. Please help!

    In windows goto control panel>add and remove and uninstall BOTH iTUnes and quicktime. THen go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
    There are some adware programs that interfere with iTUnes, especailly the Qoologic adware that seems so ramped on the net. Scan the system with your adware/spyware program or Ewido (Its good at catching qoologic) http://www.ewido.com
    IF you have restored the PC, you need to goto the PC makers site and see if they have any patches/updates for issues with itunes. Some PCs, especailly HP and Dell PCs have issues with itunes after a restore is done. While there its best to just install all updates they offer that apply for your model.
    Now disable any Antivirus/security programs and goto apple.com download AND SAVE itunes to the PC. Once done goto the location you saved it and double click it to install.
    If after this, itunes still will not open, disable your antivirus again and go here to download and install "Quicktime WITHOUT iTUnes". This is the stand alone version of quicktime and usually fixes an itunes not opening.
    http://www.apple.com/quicktime/download/win.html

  • Music only plays for 15 seconds and then goes to another song

    I upgraded to ios 6. Since then, my old songs only play for 15 seconds. Anything purchased after the upgrade, plays the whole song.  Anyone ????

    Sure your gone for the day, but no luck. Still get 15 sec and then on to the next song.

Maybe you are looking for