HT1725 Why can I all of a sudden not purchase on Cand Crush and on Words With Friends?? The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!
Why can I all of a sudden not purchase on Cand Crush and on Words With Friends?? The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?
If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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ITunes Store: "Right now the credit card processing is not available. Please try again later . "
Hi, I live in Bogota, Colombia. I have a first generation iPad and decided to enter my credit card to my iTunes Store account but I put the data correctly and when I accept I said "Right now the credit card processing is not available. Please try again later . " I tried several days but always says the same thing, try creating a new account at the iTunes Store but do not, someone could help me with my problem. THANK YOU
I was having this exact issue when I was set up to use PayPal as my payment method. I fixed it by -
1. going to my iTunes account and selecting None as my method of payment, then clicking Done
2. confirming this on my account page - which then said Add (or Set up, I can't remember) a Credit Card
3. on the Add a credit card page, I again set up the exact same PayPal account I had before.
4. I was then taken to the PayPal website to confirm that I wanted to use my PayPal account for iTunes purchases, and finally
5. I was taken back to my account page in iTunes, which looked exactly the same as before BUT...
The next time I tried it, my purchase went straight through! (And this was less than 5 minutes after I'd had the "Credit Card processing is temporarily unavailable" message.)
YMMV, but I guess a similar revalidation process would work for credit cards too. -
I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.
Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
Thank you,
Mohd. Naseem -
When trying to buy a song a message tells me the Credit card feature is not working at this time but this has been going on for 4 days now. How can I fix this?
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
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Hello...
I updated my browser to the last versoin of firefox (31). But I have a problem with mozilla. why tha toolbar of alexa does not work on it?After a quick search in the addon.mozilla.org page, it looks like that add on is still compatible with version 31. Please try to [[Re-enable add-ons that were disabled when updating Firefox]] or make a back up of the add on folder in the profile folder and reinstall the add on. [[Back up and restore information in Firefox profiles]]
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What can I do if my credit card has been compromised and someone has used it to buy from the itunes Store?
Wpgjets wrote:
... What does iTunes do to track the ones who steal CC numbers and use them to make iTunes purchases?
What they do is up to them, but loss prevention may include suspending that Apple ID for purchases until such time the fraud is rectified. They may pursue the thief for chargebacks and fines from the issuing bank and take whatever other legal action they deem appropriate. In any event none of that involves you, presuming it's not your job to investigate criminal activity. As long as your payment method continues to be accepted by Apple, you don't have to do anything else.
Changing your Apple ID password once in a while is a good idea though, and if Apple wants to compel you do so you will find out when you attempt to log in here or make a purchase. Be wary of "phishing" and never click on any links in an email that may appear to be from Apple, as authentic as it may seem. This is a popular way of stealing Apple IDs and all that it entails. -
Got replacement iPhone from Asurion (%$&@ing rat b@stards that they are). All of a sudden, phone using 1G of data every other day. Verizon is useless and can't help me figure out WHAT is using this data. Roaming is off. No new apps. What could be causing this?
What do you find when you check Settings > Cellular to see which apps are using all this data?
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Model Name: MacBook Pro
OS X Yosemite: 10.10.2
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
I just purchased GarageBand 10.0.3 last week and I repeatedly keep getting the following message when I try to download ANY of the FREE Piano lessons in the "Lesson Store", "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion that I have come across on the internet and nothing is working! If I'd known I would encounter this issue, I would not have paid for this. Tried restarting, rebooting, reinstalling, deleting the cache, and on the verge of just reinstalling the OS. I have come across people have the same issue for months and I can't believe Apple has not offered a fix or update or anything.Immargarita, Since you just purchased the software you qualify for a no charge one on one at an Apple store. They never could tell me what was wrong, but after three visits and not one dime, all lessons downloaded at the store. I was not going home until it worked.
Hint, hint, I had just upgraded OX when the problem started. So... I qualified for tech support. I forgot to get my none working since the up grade Photoshop fixed. Some Java component can't be found and just like GB, the link to Apple for support does not work. I have the good old PS disc. I'm not happy with this cloud stuff.
When you call and give the SN for your computer, they may say it will cost $29.00 dollars for one time support. Instead choose a different prompt, tell the human being what your problem is and set up a visit to the Apple store. BTW, no one at the store seemed to have heard of this issue.
The techie just started the download and ran the activity monitor. The download stopped once. Then he continued it and everything is there now.
Shame on you Apple.
Hope this helps. -
I am trying to download FREE apps but I can't download any without billing information. Showing up and saying there was a problem with a recent purchase and when I put credit card details it is saying its declined, help? I can't download no apps until this is fixed?
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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Things are even more confusing, because shortly after getting my iphone 4, I tried to update it to the newest version and the phone crashed; my husband reformatted the phone to factory settings, and in the process set up my phone with my daughter's email address. Now I can't seem to get it switched back to my own email address/account for the purpose of my itunes account. Am I missing something? I am NOT technologically adept.
Go to settings, store, click on apple ID, sign out and sign back in with your ID. You can put her music into your account. That is illegal.
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Why hasn't iTunes sent a payment request to my credit card company?
I purchased a cd from iTunes on Nov.3rd. It still has not posted to my credit card. I called the credit card company, Citi Bank & they said the request is in pending status, but they have not received a request from iTunes for payment.
You are concerned that they are not taking your money fast enough?
Be patient. I am sure they will take your money. -
Help! I can't delete the credit card info from my IOS 7 Iphone 4!
Help! I can't delete the credit card info from my IOS 7 Iphone 4! It doesn't say "none" anywhere! I also don't have a computer so I can't delete it from that and I don't have the money to buy a gift card. Help please!
the removal of a credit card of your itunes account is a simple matter of clicking on the 'none' option once you are inside your account settings of your itunes account.
However, if there is an outstanding issue with you itunes account such as an outstanding balance the credit card then will NOT be removed from your account untill all issues have been resolved.
If you ware unsure of what the issues may be you can then call 800MYAPPLE and ask to speak to an advisor that can help you with itunes account issues. Most any of the advisors answering the phone should be able to assist you.
Good luck. -
Buying songs from itunes with a prepaid credit card
i am trying to buy 2 songs from the iTunes Store with a prepaid credit card,after i enter all the info i get error saying the credit card information does not match my bank information,which i never entered when i set up my apple account.does any body have any idea how to correct this problem. thanks
I don't think that prepaid credit cards will work - iTunes validates that the name and address that the credit card is registered to is the same as on your iTunes account, and prepaid cards tend not to have a registered address so will fail that validation. Depending upon what country that you are in you might be able to use the card to purchase iTunes gift cards and then use those as your payment method on your iTunes account.
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I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?
I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.
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