HT1727 My laptop was stolen and now I can't get my library back.

My laptop was stolen six months ago, and I just reinstalled iTunes on a new PC. I tried to login with my original username and password and got an error message, so I had to change my username and password. Now when I login, my libraries are empty. How can I get them back? Thanks.

Of course they are empty. Logging into iTunes has NEVER caused content to magically appear.
Use the backup of your computer to put everything back.
If your backup was also stolen, or for some foolish reason you never created a backup, it is possible to download past iTunes purchases.

Similar Messages

Hi, my iPhone was stolen and now i can't receive messages from people with iPhones. What do i do to fix this problem, and get my old messages? This has been a problem for 3 weeks!

Hi, my iPhone was stolen and now i can't receive messages from people with iPhones. What do i do to fix this problem, and get my old messages? This has been a problem for 3 weeks!

This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage

I accidentally deleted iPhoto on my mac and it says the the app was downloaded with a different apple id and now i can't get the app back without paying $14.99

i accidentally deleted iPhoto on my mac and it says the the app was downloaded with a different apple id and now i can't get the app back without paying $14.99

Did you install it yourself are somebody else for you?
If you installed them yourself, but do not remember which AppleID you used, try all AppleIDs you might have used in turn.
If somene else set up your Mac for you, ask the person to reinstall it. If you bought the mac second hand, the previous owner needs to contact Apple to transfer the iLife apps. If that is not possible, delete the apps that you cannot update and buy them using your AppleID.

My ipad was accientally turned off whilst it was updating and now I can't get it to start up.

Hello there,
My ipad was accientally turned off whilst it was updating and now I can't get it to start up. Please can anyone help?
Thanks

Try a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore.

I tried to delete a calendar event on my 4th gen ipod touch, and now I can't get the calendar back.

I tried to delete a calendar event on my 4th gen ipod touch, and now I can't get the calendar back.

What do you mean? You can't delete the Calendar app.
Just how did you delete the event?

I muted the sound while playing angry birds and now I can't get the sound back. I have the sound on ipod, just not with the games.

I muted the sound while playing angry birds and now I can't get the sound back. I'm fine with ipod, just the games

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

I did an upgrade and now i can't get the bookmarks back in Safari like they used to be

I did an upgrade and now i can't get the bookmarks back in Safari like they used to be. How can I get contacts back in the bookmarks. Also, why does Apple always change everything? Very frustrating.

Unforunately, not that I know of.
Apple - Safari - Feedback

My iPod was stolen and now I can't access my iTunes account

My iPod was stolen and within half an hour my iTunes account was locked from an attempted hack.
I reset all the passwords and have since gotten a new iPod but anytime I try to login to my account everything freezes. I can access it online and on this forum, obviously, but my laptop running windows7 freezes instantly and my desktop computer running windows XP freezes as soon as I try to go to the store.
How do I fix this? It happens on both the computers I had authorized for that iPod and I'm not sure what to do.
Do I need to delete my account and start over? If so how would I do that? I've been told it is extremely difficult and usually results in the loss of use of iTunes on any computers you had authorized before.
At this point I don't even care about the money I'll lose on my old account I just want my music back.

This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage

Help!!! I think my email was hacked and now I can't get into it at all. All of the suggestions didn't help so far. I have double clicked, rebooted, and deleted the account. Is there a way that I can have a reset password to an alternate email?

Help, my email was hacked, now I can't get in at all. Can I reset the password through an alternate email?

You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend.

My OS X Mountain Lion download was interrupted and now I can't get it to download at all.

My OS X 7 Mountain Lion download was interrupted and now I have a Mountain Lion shadow on my doc saying "paused" but I can't seem to restart the download

If the download does not resume, then Quit the App Store app and delete the partial download in your Applications folder. Then you will have to start the download all over again from the "Purchases" section of the App store.

My computer restarted while my shuffle was installing and now I can't get my computer to register the connection. What do I do?

My computer restarted while it was installing the shuffle for the first time. Now I cannot get my computer to register the connection and I cannot put music on my shuffle. How can I get my computer to install the driver again and start using my shuffle?

Hey jessandmatt17,
If you cannot get your iPod Shuffle to show up in iTunes, check out the following articles depending if it shows up on your computer within Windows Explorer. With the iPod Shuffle plugged in check in Windows Explorer to see if it shows up as a removable device. They both will help no matter how the iPod Shuffle shows up.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I installed a new printer driver that was missing and now I can't get to my desktop. I can log in but it stays on the same page. How do I boot from disc?

I recently upgraded to Snow Leopard and was missing the drivers for my HP 5000 printer. I got the drivers from HP and downloaded them. When I unzipped the file, my computer went to the login page. I logged in but it stays on that page. Can't get to desktop or do anything. Can anyone help with this?

See if you can boot into the Safe Mode.
Safe Mode - About
Safe Mode

My computer crashed and was restored and now I can't get my ITunes play lists and other things restored. I just up loaded the new software to my IPad and it is like I am starting over! How do I get the my library back?

I need help retrieving my ITunes the way it was before my computer was restored and upgraded.

This is why it has always been very basic to always maintain a backup copy of your computer. Certainly you did nhot restore your computer without making sure your backup copy was up to date.
Use your backup copy to put everything back.

My ipad was running a backup and it was interrupted and now I can't get it to sync

I can't even do a restore. All I get is that there was an error when backing up

Try a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore.

My email was hacked and now I can't get to my iTunes I think it was hacked to

One of my email address was hacked. When I discovered this setout to change all my passwords and when I tried access my iTunes account associated with this email the Password had changed. Not sure if maybe my wife didn't change it already I went in to I forgot my Password link and when I attempted to answer questions it appears that they changed my birthday, so of course that didn't work. I then attempted to ask for an email to be sent so I could change password it has been over an hour and I still have not recieved the email.
I don't think I had a credit card associated with this account so I think I am ok. But I am fairly certian I have some purchases associated with this account and want to at least insure I have all of these.
Is there a way to either get access back or kill this account so I can insure that My reputation isn't damged by some full with nothing better to do with his life.

Try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT1727 My laptop was stolen and now I can't get my library back.

Similar Messages

Maybe you are looking for