HT1731 Set up airport extreme, cannot connect express, help?

COnnected a new extreme, tried to connect a new express to upstairs to increase range and add devices, amber light won't go out on express. Cannot locate the device on the network.

Suggest that you unplug the Express and temporarily move it to the same room where the AirPort Extreme is located.
Power up the Express and let it run a full minute or two. Then, push in the reset button on the Express and hold it in for 7-8 seconds, then release.
Allow 40-45 seconds for the Express to restart and display a slow, blinking amber light.
I am assuming that you are using AirPort Utility for the iPad since you mention iOS 5.1 in your post. If not, download and install App Store - AirPort Utility
Tap Settings on the iPad home screen, then tap Wi-Fi
AirPort Express should appear under the heading of Set up an AirPort Base Station
Tap AirPort Express, and AirPort Utility will take a 25-30 seconds or two to examine your network and then declare that the Express will be setup to extend the AirPort Extreme.
Tap Next in the upper right hand corner of the window and allow a minute or two for AirPort Utility to configure the Express and wait for it to restart again with its new settings.
When AirPort Utility tells you that the AirPort Express is now extending the AirPort Extreme, the Express will display a green light.
Now, move the AirPort Express to a location that is about half way between the AirPort Extreme and the general area that needs more wireless coverage, plug it in and allow 40-45 seconds for it to start up and display a green light.
You should be in business.

Similar Messages

My airport extreme cannot connect to the internet because it says it has no DNS servers. How can I fix this?

I just moved and am setting up a new apartment. Verizon put in internet service yesterday. I got a network going on my airport extreme but it could not connect to the internet because it says it has no DNS servers. help! What do I do now?

Ensure that the ethernet is connected to the WAN port (with the dotted circle).
You may have to reset and reconfigure your Airport Extreme.

HT4259 My old Airport Extreme cannot connect to the new Airport Extreme (Base) after I upgraded to the 7.7.1. firmware.

The old extreme was working as part of the extended network when the New Extreme Base it had the 7.7. version, now amber just blinks away.
I tried hooking up an Airport Express and have the same problem.
Any pointers?

Ensure that the ethernet is connected to the WAN port (with the dotted circle).
You may have to reset and reconfigure your Airport Extreme.

Airport extreme cannot connect more than one computer

Hi,
I just got a new cable internet connection but have major problems with my airport extreme. I can be online via airport but I can not connect any other devices wirelessly (including other laptops).
The connection works only when 'distribute a range of IP addresses' is selected in airport utility. Choosing 'share a public IP address' results in no internet access whatsoever. I tried soft- and hardresetting the base station with no luck.
Any ideas?

It sounds like your cable modem needs to be reset.
Most cable modems require that you power them off/on whenever you switch the Ethernet connection from one device to another. When the cable modem is powered on, it finds the new device and talks to it.
Some cable modems have a button on the back to do the reset. Some cable modems have an internal battery which must be removed to do the reset. Some cable modems must be off overnight (or at least several hours) so that equipment back at the ISP can be reset.
"Share a public IP address" is the setting that you want to use.

Airport extreme cannot connect to isp

i just bought my first imac and tried to set it up with a new airport extreme connected via a netgear DG834G v3 router. the router and the AE are both functioning fine and showing green for go in all the relevant indicators.
the imac found the AE immediately and i tried to configure it many times to allow internet access but no success.
my iSP is eclipse and if i consult the info it tells me the DNS is dynamically assigned and the Eclipse Broadband connection uses PPPoATM or PPPoA. . also on the AE utility i am selecting the single ISP option not the bridge mode and in the radio option the ' compatible with A and B type' as i recall. can anyone tell me what i am missing/doing wrong ? the network diagnostic does not help.
i can connect to my ISP on this PC via old BT voyager USB modem no problem. i was told the netgear modem was a good ethernet router and would work fine with the AE ?? do i need to get a simpler ethernet modem ??
in the absence of any sunday service from either mac support or eclipse support i would appreciate any advice to get connected.

Hello philipx. Welcome to the Apple Discussions!
my iSP is eclipse and if i consult the info it tells me the DNS is dynamically assigned and the Eclipse Broadband connection uses PPPoATM or PPPoA. . also on the AE utility i am selecting the single ISP option not the bridge mode and in the radio option the ' compatible with A and B type' as i recall. can anyone tell me what i am missing/doing wrong ? the network diagnostic does not help.
With the Netgear, you effectively have two routers in your network configuration. You will want to configure the Netgear for PPPoA and reconfigure the 802.11n AirPort Extreme Base Station (AEBSn) as a bridge. This will allow the Netgear to continue to provide both NAT & DHCP services for the entire network.

After resetting airport extreme, cannot connect to internet

Hi all,
Few weeks ago, my modem died so today I got a new one. Connected to Airport Extreme, it wouldn't work. I downloaded airport utility for windows (I am now using a window pc with airport) and did a reset and created a new network and none of it helped. The pc is seeing the airport but it just cant connect with the internet. I keep getting message that involves "double NAT"
Please help thanks.

A Double NAT error indicates that your "modem" is actually a router. Since the AirPort Extreme is also a router, you wind up with two routers in series on a network, which is a no-no.
The AirPort Extreme needs to be configured in Bridge Mode to work correctly with your "modem".
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update
Then restart your entire network

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

Setting up airport extreme and express

i purchased both the airport extreme and the express. i have cable modem and use a router (to it i have connected vonage phone and an external drive). from the router, i have successfully hooked up my airport extreme.
i now want to hook up my airport express in another room, so i can use it to connect to speakers and listen to music.
when i plug in the airport express, i dont get a connextion (amber light blinking). i have not bought the speakers/system yet, so i dont have any cables hooked to it. could this be the reason as to why i am not getting a connetction?
i also thought that i did not need to hook up anything to it, since this would just extend my wireless connection (i use a macbook and ibook)
any thoughts?
g5., imac, macbook Mac OS X (10.4.8) fairly new to apple

You will want to set up the AX as a wireless client...
To set up AirTunes on the AirPort Express Base Station (AX), using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- Wireless Mode: Join an Existing Wireless Network (Wireless Client)
- Wireless Network: <select the existing wireless network>
Music tab
- Enable AirTunes on this base station (checked)
- Enable AirTunes over the Ethernet port (optional)
- iTunes Speaker Name: <whatever you wish>
- iTunes Speaker Password (optional)
In iTunes:
iTunes > Preferences... > Advanced > General
- Look for remote speakers connected with AirTunes (checked)

My airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW.

my airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW. If we don't have a solution for this question, can i set my AE to use the IP TV and how??? I'm using a 4th Airport extreme

No, not unless it is simply a network connection.
How is your IPTV being provided.. if it is using a separate vlan or separate vpi/vci in the adsl connection. Who is your ISP?
Is the TP-Link ADSL?
Is the IPTV using a separate voice channel on adsl?
Or a different vlan.
Sorry but it is something where a definite answer is not possible unless you provide all the details.
The setups are unique to each ISP around the world..
Here is one for our local ISP.
http://www.avenard.org/iptv/Setup.html
He has a section on getting this working with apple router over wireless.. look
http://www.avenard.org/iptv/IPTV_and_Wireless.html
Google around and see if other people have had success.. the whole setup is tricky.. and it is hard if nobody has used it who actually understands networking.

How to set up Guest Network, while Airport Extreme is connected to Satellite Receiver

How to set up Guest Network, while Airport Extreme is connected to Satellite Receiver?

Depending on how you have your AirPort Extreme configured to work with the satellite receiver, it may or may not be possible to enable the Guest Network function.
We will need to check some settings on your Mac or PC, but in order to do that, we need to know what operating system you are using on your computer.
If you have a Mac, click the Apple icon in the upper left corner of the computer screen, then click About This Mac. Post back with the OS X Version number that you see there.

Cannot get my new AirPort Extreme to connect. Tried everything the manual suggests. Old router works fine.

AirPort Extreme will not connect--have tried everything manual suggests.

With what device will the AirPort Extreme not connect?
What is the make and model number of this device?
If this might be a cable modem, you do know that the modem needs to completely reset before it will communicate with the AirPort Extreme, correct?

How to set up Airport Extreme for 11ac and 11n?

I have just purchased the new Airport Extreme (August 2014) because Apple's website states
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
I have number of Macs in my home from a new MacBook Pro with Mavericks to a Macbook Air with Snow Leopard (due to required software) and iPads.
So after setting up the new Extreme my new MacBook only accesses 11n as does my older Macs. I checked by holding down the option key while clicking the WiFi icon at the top of my Mac. Well, not so automatic then as I was expecting 11ac and 3 times faster access (as stated by Apple).
I then looked for some documentation for setting up but cannot find anything.
Hence my question here.
How to set up Airport Extreme for 11ac and 11n simultaneously?
At present the new Extreme is no better than my previous 2 year old one.
Thank you.
Michael

How to set up Airport Extreme for 11ac and 11n simultaneously?
Assuming that it is operating correctly, 802.11ac and 802.11b/g/n are broadcast simultaneously by default.
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
That is advertising. The real information is usually found in the small and hard to read footnotes:
Based on theoretical peak speeds. Actual speeds will be lower.
AirPort Extreme is based on an IEEE 802.11ac draft specification. Performance based on comparison with Apple’s 802.11n products. Comparison assumes AirPort Extreme network with 802.11ac-enabled computer. Speed and range will be less if an 802.11a/b/g product joins the network. Accessing the wireless network requires a Wi‑Fi-enabled device. Actual speed will vary based on range, connection rate, site conditions, size of network, and other factors. Range will vary with site conditions.
Since the 802.11ac signal is being broadcast only using the 5 GHz band, some users report that they have had better results by using the option to assign a different name to the 5 GHz band, and then pointing their Mac to that specific signal or network. You may want to try that option.
But first as a test, please locate the MacBook Pro about 10-15 feet or 3-4 meters from the AirPort Extreme with clear line-of-sight between the two devices. Restart both the AirPort Extreme and the Macbook Pro and then check to see if the Mac is connected to an 802.11ac signal.
If not, please power off your other wireless devices...computers, mobile devices, etc. temporarily, and try the same test again.
Please report on your results.

Sent wake-on-lan command will reset airport extreme internet connection?

hi,
I have a problem with my airport extreme.
1, My airport extreme is set always stay connected to internet. If I reboot my airport extreme, it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
2, if I sent a wol command to my NAS, airport extreme internet connection will be reset. it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
zhi

Derek-
Since I could not find an answer on the support site. I contacted Apple Support. Once I explained the symptoms the tech seemed to know exactly how to address my issue. I will explain what happened in hopes that it will assist you. It seems that the issue has to do with the type of wireless network security set up in the Airport Extreme that conflicted with the Vista notebook's wireless adapter.
The tech had me launch Airport Utility, log into the Airport and Click on the Wireless. First he had me change the Radio Channel Selection from Automatic to Manual and changed the 2.4 GHz channel to 9 (from default 11) and the 5 Ghz channel to 157. The wireless security was set to WPA/WPA2 and he had me change it to WEP (Transitional Security Network) and I entered a 13 character key.
This resolved the internet connection issue with the Vista laptop immediately, but now I cannot print to my wireless Lexmark printer. I have a support email to Lexmark. It seems that the Lexmark driver/software only lists WPA in the install dialog and does not include WEP. My guess is that this is the source of the problem.
I hope this helps.
-Eye

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.
When Charter Tech goes to your site, have them connect the modem up, but do not connect the modem to your iMAC or MacBook Pro. What you want to do is connect the Airport Extreme to the iMac or MacBook Pro first with the Ethernet Cable. You have to do this to configure via Airport Utility to set up the Base Station Name & Base Station Password.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple Tv, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.
WHAT TO DO IF YOUR AIRPORT EXTREME WAS PREVIOUSLY SET UP FOR USE WITH ANOTHER CARRIERS ROUTER OR MODEM.
NOTE: If you already had your Airport Extreme connected for example, I previously had ATT Uverse and the Airport Extreme was connected to the Wireless Router Model 3801HGV, I disabled the Uverse Wireless and used the Airport Extreme for the Wireless signal in bridge mode, as the Airport extreme Signal is much stronger than the Uverse router, and I was able to obtain a Wireless signal with the Airport Extreme way much better with no signal loss which was very very frustrating with the Uverse router.
Anyhow if you had it hooked up like this, now that you will be using it with the Charter ARRIS Modem TM902A, you will need to reset the Airport Extreme to clear out the old data it has in memory, with the previous set up otherwise it will not work. Trust me I spent 6 hours trying to make it work reading all Apple Support Community questions and answers relating to this type issue/problem others have been having trying to get their set up working. I tried all the tips, and I finally decided just to see if by chance I would be able to connect with someone with Charter Tech support who might be familiar with Apple to be able to assist me and by luck I did. He told me why it was not working and was all due the previous configuration with the ATT Uverse router was still in memory with the Airport Extreme. Finally it was 10:30 PM when I decided to call Charter Tech Support and I had been working on this since 3:00 pm pacific. I did not call them earlier as all the post I read said they never received any good help from Charter. After calling them I finished up by 11:00 PM and was able to finally connect Apple Tv, iMac, iPhones and Macbook Pro. We love our Apple Product and Happy all is connected with the new
Internet Provider Charter. I must say the speed is way way much better than it ever was with AT&T Uverse.
THIS IS WHAT YOU WILL NEED TO DO:
First you will need to unplug the Airport Extreme, then by taking the tip of a pen or paper clip end you need to push the reset button on the back of the Airport Extreme and hold it
down and at the same time plug the power cord back into the Airport Extreme count to 5 or 10 then release the reset button. Then once he light in front of the Airport Extreme stops blinking you need to plug the Ethernet cable from the Airport Extreme to your iMAC or Macbook Pro, and restart which ever one you have, then open the Airport Utility once it is back up. If you see airport extreme pop up with the old network name or it shows and yellow triangle click on the Airport Extreme ICON it will not let you configure it but will ask if you want to get rid of it or remove and just do it. Then Again restart your iMAC or MacBook Pro, open up Airport Utility again, and on the top left you should see under “Other Airport Base Stations” the MAC ID for the Airport Extreme.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple TV, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.

I just got a Charter Modem. Model TM822. While I was moving, my Airport Extreme was still at my old place.
I have a Linksys WRT320N I used for the initial Charter setup.
I can get my Airport to work here, but the Internet light on the Modem flashes Yellow.
Hasn't caused any issues so far but one thing I did notice.
On the Linksys there were 3 DNS servers listed.
The Airport Extreme only lists 2 and i don't see where I could add another, only change whats already there.
I tried everything above, but light on modem still flashes yellow.
I have the technicians cell phone. Told me "that shouldn't be" and gave the same advice listed above.
I'll break down and call Charter one day, see if it's on their end. NSA tracking may need a reset LMAO.

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected?

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected? I'm told that it's better to only use the WiFi capabilities of the Extreme and leave the Bigpond to feed to the extreme.

No, bridge mode would not be the correct setting for this.
Instead, look for a "wireless settings" tab or page that will provide the option to turn off or disable the wireless radio of the BigPond router.
If you are still having difficulty, it would be a good idea to post your question on a BigPond support forum or contact your Internet Service Provider.
Contact Technical Support - BigPond

HT1731 Set up airport extreme, cannot connect express, help?

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