HT1745 quicktime not authorized to play movies rented from iTunes store

Rented 3 movies last night from the iTunes store. Download began and ended just fine. When I tried to view one of the movies, quicktime opened with this message:  "QuickTime Player is not authorized to play “Clara's Heart.m4v”. In order to play this content, please open it with iTunes"
So, I tried to open with iTunes, and discovered that I couldn't.
Any ideas of what to do please? I would appreciate explanations in simpe english as I do not understand computer jargon. Thanks very much.

Try restarting your iTunes in 32-bit mode, as per the following document:
iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode
Does the rental play then?

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