HT1751 iTunes thinks I'm running two versions on my computer. Please help.
My old computer crashed and I just replaced it. Since the new computer I installed a newer version of itunes. Now itunes thinks I'm running two versions on my computer. Please help.
Linda MB wrote:
Now itunes thinks I'm running two versions on my computer.
Why do you think this?
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Hi guys,
I know this is probably something people ask alot but if i could just get someones help id really appreciate it.
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no clue. - bt
Date/Time: 2009-02-18 10:59:17.145 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [59]
Version: 8.0.2 (8.0.2)
Build Version: 2
Project Name: iTunes
Source Version: 8022001
PID: 434
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x65b50223
Thread 0 Crashed:
0 <<00000000>> 0x65b50223 0 + 1706361379
1 libcrypto.0.9.7.dylib 0x952bf541 OBJNAMEinit + 41
2 libcrypto.0.9.7.dylib 0x952bf44a OBJNAMEadd + 32
3 libcrypto.0.9.7.dylib 0x952bf350 EVPaddcipher + 40
4 libssl.0.9.7.dylib 0x953cd5c2 SSLlibraryinit + 26
5 com.apple.mobiledevice 0x0ed00b52 AMDeviceNotificationSubscribe + 30
6 com.apple.iTunes 0x00458a60 0x1000 + 4553312
7 com.apple.iTunes 0x001e885d 0x1000 + 1996893
8 com.apple.iTunes 0x0004e35d 0x1000 + 316253
9 com.apple.iTunes 0x0004e5a3 0x1000 + 316835
10 com.apple.iTunes 0x0004e6d9 0x1000 + 317145
11 com.apple.iTunes 0x0003b897 0x1000 + 239767
12 com.apple.iTunes 0x0003ca98 0x1000 + 244376
13 com.apple.iTunes 0x0003cc02 0x1000 + 244738
14 com.apple.iTunes 0x0028cf15 0x1000 + 2670357
15 com.apple.iTunes 0x00002db2 0x1000 + 7602
16 com.apple.iTunes 0x00002cd9 0x1000 + 7385
Thread 1:
0 libSystem.B.dylib 0x9fe38817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9fd5c100 CFRunLoopRun + 60
3 com.apple.iTunes 0x00298b46 0x1000 + 2718534
4 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9fe38817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9fd4aa42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x91468356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91468171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x9fe53407 semaphorewait_signaltrap + 7
1 com.apple.iTunes 0x00273795 0x1000 + 2566037
2 com.apple.iTunes 0x0036c0db 0x1000 + 3584219
3 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000009 ebx: 0x952bf58e ecx: 0x65b50223 edx: 0x0000001f
edi: 0x9535dbc8 esi: 0x00000003 ebp: 0xbfffcfa8 esp: 0xbfffcf6c
ss: 0x0000001f efl: 0x00010286 eip: 0x65b50223 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0xfe5000 - 0xfe6fff com.apple.textencoding.unicode 2.1 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1808000 - 0x18bafff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1948000 - 0x1a0ffff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x9d0d3000 - 0x9e04ffff com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9e1af000 - 0x9e1eefff com.apple.CoreMediaIOServicesPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9e214000 - 0x9e23dfff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9e24b000 - 0x9e269fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9e27b000 - 0x9e324fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9e34a000 - 0x9e387fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9e3ae000 - 0x9e803fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9e89a000 - 0x9eb8ffff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9ec95000 - 0x9f34bfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9f6cc000 - 0x9f972fff com.apple.CoreServices.CarbonCore 682.31 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9f9b5000 - 0x9f9d0fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9f9d9000 - 0x9f9d9fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9f9db000 - 0x9fc13fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9fd25000 - 0x9fd27fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9fd29000 - 0x9fdf1fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9fe2f000 - 0x9ffa0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x9fff0000 - 0x9fffbfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: External HDD, Western Digital, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA -
cant download itunes, because ' there is an error with windows installer package' please help?
I am getting the same message when I try to install the latest version of iTunes, I am running on Windows Vista Home Premium. I have tried so many different things to try to correct this and have now completly unistalled it from my laptop..... Now I have no iTunes what-so-ever on it and still can't install it. I found an older versin of iTunes and it installed without any problems, but I can't access it because my library was created on a newer version! Talk about frustrated..... WE NEED HELP!!!!!
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How come I cannot download Minecraft? it says: Minecraft 1 is damaged and can't be opened, move to trash. I don't know but, I think it is because I have Mountain Lion. Please help me.
Make certain you have updated to the absolute latest Java from the official Java site, then try the download again.
YESTERDAY, 2 Feb 2013, new version of Java 7 was released by Oracle.
If you are running 10.7 or later get it ONLY from here, NOT from third parties:
http://www.java.com/en/download/index.jsp -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
Have Windows 7 LapTop, Before my restore my Iphone-4 worked like a champ... Now it won't start Itunes when Plugged in Via USB cable, tried Two in Fact
Won't Start I tunes, so i Manually opened I tunes and still No recognition of I phone in ITunes even after reinstall, manual start of mobile service stopping and starting mobile services, restarting the phone and computer, Please Help If Possible......Thankshttp://support.apple.com/kb/TS1538
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my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!
"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.
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