HT1751 This was extremely helpful, however, all the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?

All the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?
My original library exists on my old computer, so I could still transfer it. Any suggestions are welcome and appreciated - thank you!

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

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I have a 500 gig time capsule. I have used with a Macbook. The Macbook has a 500 gig hard drive which is about 3/4 full. Now we just purchased a new MacBook pro with a 1 TB hard drive. Do I need to buy a larger Time Capsule?

I have a 500 gig time capsule. I have used with a Macbook. The Macbook has a 500 gig hard drive which is about 3/4 full. Now we just purchased a new MacBook pro with a 1 TB hard drive. Do I need to buy a larger Time Capsule?

Do I need to buy a larger Time Capsule?
Probably yes. You might be able to get the full backup of the new MacBook Pro on the Time Capsule, but it will not be long before the Time Capsule is out of space.
Better to add a new Time Capsule and backup the new MacBook Pro to the new Time Capsule, and keep the old MacBook backing up to the old Time Capsule.
If you do not want to add a new Time Capsule, another option would be to erase the Time Capsule disk and start over again with new backups of both Macs and move forward.

HT204382 This was no help at all. i can not open and veiw the video emails that are sent through

I can not veiw my video emails that are sent to me..??

It's not quite that. It is saying it's an MOV file which, although it is read by iTunes on the Mac, cannot be played by the iPhone. It's slightly confusing as I downloaded it off the iTunes store. Do you think this can be remedied? Or refunded?

TS2972 i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2,

i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2, i have spent insane amounts of money on the apple store buying movies and tv shows that i cannot watch anymore, and no there is no firewall on my laptop nor my router, so no port configuration is needed
i have read many articles for this problem but there is no solution, some say restart the router, others say uncheck the option to sync iphone over wi-fi, others suggest not hitting the "done" button after setting up homeshare on itunes, NONE of them work. My itunes library disappears from ym apple tv 2 after 5 minutes or so

Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

TS1702 I have 8 apps that when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ide

I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?

Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.

I am having trouble with my bluetooth skipping while its playing music from my Itunes music...I thought that this was an antiquated problem with the new technology?

I am having trouble with the music from my bluetooth "skipping" on my IPhone 5. I thought that this was an antiquated problem with the new technology. It's very frustrating to purchase all of this music and expect great sound and playability and get "skipping". Any ideas on how to resolve this issue?

Does the issue occur when listening to the media using the speaker or wired headphones? If it does, the issue is with the media itself.
If it does not, it's likely a bad connection or interference.

My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs?

My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs? My apple ID is my Yahoo mail it self, but not able to log in to Icloud, Can any body guide, Why, I can not.

Hi dip_kinu,
I apologize, I'm a bit unclear on exactly what device you are trying to set up and what is happening when you try to do so. If you are having issues remembering your Apple ID, or feel like you may have set up multiple Apple ID's, you may find the following page helpful:
Apple - My Apple ID: Find your Apple ID
https://iforgot.apple.com/appleid
Regards,
- Brenden

I recently purchased a song and my entire song library was deleted after it downloaded. The photos and aps are still there, but no tunes. Anyone know how to fix this? I have songs loaded on the ipod that I don't want to loose and they are not in MY itunes

I recently purchased a song from itunes and when the song downloaded, it deleted/removed my entire song library. Only leaving the one song.
My photos and aps are still there, but no songs. Anyone ever encounter this and how do you fix it? I don't want to loose my songs as some are not in MY itunes library. Help

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

My husband is in the military, and we are overseas due to his orders, and really need to unlock our iPhone 4, how can we?

my husband is in the military, and we are overseas due to his orders, and really need to unlock our iPhone 4, how can we?

Only the carrier an iPhone is locked to can authorize the phone's official unlocking. There is no other way to get any iPhone officially unlocked. Apple can't/won't help you.
You need to contact your carrier.

I tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just del

i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high). please help!!
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To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the

Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!

Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products

All e-mails in my mailboxes have been deleted. All the mailboxes are still there but the content in them...GONE. I tried the time machine

All e-mails in my mailboxes have disappeared. The mailboxes are still there, but no content. I think my behaviors were set to delete them after a month (i since tuned it off). I tried to go to time machine and it has never been "on". Can someone please help me retrieve ALL my e-mails that were in my mailboxes? Thank yoU!

It depends on your Mail Preferences Accounts Mailbox Behaviour settings. If your settings for the Comcast mail account are somethikng like this you would find them in your Mail Trash folder and then you would simply move them back to the correct folders. If you had not activated the Trash option for deleted messages and they are also no longer on the Comcast server, then they are probably erased from your system. Using the Trash option gives you some breathing room in case you accidentally or mistakenly delete messages.
Look in your Mail folder in a Finder window. Click on Home, open the Library folder and then open the Mail folder. Would be nice if there’s something there to recover but I don’t think so.

I need to buy a new macbook pro/i am from OR, but i am in PA now/when i asked about that i found the tax will be around 100$/there is some one said to me that if i have the ID state of OR i would be able to buy it by the samr price/is it true ?

i need to buy a new macbook pro/i am from OR, but i am in PA now/when i asked about that i found the tax will be around 100$/there is some one said to me that if i have the ID state of OR i would be able to buy it by the samr price/is it true ?

Goods delivered to you for personal or business use (not for resale) in Pennsylvania are subject to Pennsylvania state sales tax.
If you are exempt from Pennsylvania state sales tax, or are a Not-for-profit corporation and have a DBA certificate in Pennsylvania, you may be able to buy tax-free. I doubt this.
If you have the goods delivered to your address in Oregon, and there is no state sales tax in Oregon, you would not have to pay state sales tax.
Since Apple does business in all 50 states, they are also obligated to charge you sales tax (for the state where the goods are delivered) when you buy from the Apple Online store.

Photoshop elements 10 will not migrate to my new macbook pro/retina display. There is no CD/DVD player on this machine. Any suggestions on how to get Elements onto my machine? Yes, I have the disk(s).

Photoshop elements 10 will not migrate to my new macbook pro/retina display. There is no CD/DVD player on this machine. Any suggestions on how to get Elements onto my machine? Yes, I have the disk(s). Am I going to have to buy an external CD/DVD player to load this one program:(

I have ordered a USB3 BluRay/DVD/CD player/burner and will use that both with my iMac ( in which the Superdrive seems to be failing ) and the MBPro Retina I just bought .

HT1751 This was extremely helpful, however, all the songs I had unchecked in my library are now checked on on my new MacBook. My playlists are all there, but I do I really need to uncheck the ~3,000 - 4,000 songs I had previously unchecked?

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