HT1752 my powerbook g4 will not boot up. i get a blue screen. i have tried to start up in safe mode, but get the same blue screen.

My Powerbook G4 (with Snow Leopard operating system) will not boot up, I get a blue screen. I have tried to start up in safe mode by holding down shift key after startup tone, but end up with same result...blue screen. I need important photos and documents of this laptop, Even if I can just get it started up one more time. Need help fast! If you know what to do, please message back.

In the text you say you are using Snow Leopard. Snow Leopard will not operate on a G4 (or any Mac with a PowerPC processor). Leopard OS 10.5 is the max OS for PowerPC processor Macs. Your profile shows OS 10.5.6. What OS are you using (or trying to use)?
Will the PB boot using a systen install DVD?
 Cheers, Tom

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I want to close the bokkmarks side bar, I have tried to open firefox in safe mode but this does not help.

This morning I opened firefox as usual and found that a sidebar for bookmarks on the left side of this page. I did not request this to open and I want it removed from my computer. I do not like the way it uses up the space on the page. I have tried to open firefox in safe mode but his did not clear it. If I can not remove this sidebar I will want to close firefox.

There should be a little 'x' Close button in the top right corner of the sidebar.
Alternatively, Ctrl + B will close it too.

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

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Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

Itune not openes in windows 8. i have tried opening in compability and admin mode but no success

itune not openes in windows 8. i have tried opening in compability and admin mode but no success.

can anybody explain why this is happenning.
It must be problem of itune.
This is crap software

Powerbook G4 will not boot normally, only in safe mode.

So...about a month ago I updated my powerbook with all the updates that were available, one of the updates was 10.5.8. I came back after the update had run for a while, and found my computer with a black screen, and a faint white bar towards the bottom of the screen. The computer wouldn't respond, and I was forced to do a manual shutdown. The computer would then not boot, instead finally resting on a light blue screen with an active mouse pointer after passing the gray apple screen.
In safe mode, I downloaded and installed the combo 10.5.8 update, but it made no difference.
I assumed it to obviously be a software issue, and so I backed up my info, and reinstalled Leopard. I then updated to 10.5.8 using the combo update. My computer functioned normally for about a week, and then froze, mouse responsive, but nothing else. After manual shutdown, same problem, computer started to blue screen with pointer.
Since that time I've reset the PRAM, run disk utility a million times (no errors), repaired permissions, all to no avail. I've run the Techtool diagnostics on it, and it found no hardware failures. The computer will not boot from an external hard drive, ruling out the HD.
I've replaced the RAM with different RAM, again will not boot. The computer boots without fail every time in safe mode.
History on my computer, one of my memory slots failed to recognize memory any longer, and my logic board was replaced a little less than 2 years ago while I still had applecare.
So to sum up:
Powerbook boots only in safe mode
Stays at blue screen with mouse pointer when booting
May work properly for a few days after erase and install of OS, but then fails again with same systems shortly thereafter
Any ideas???

Have you tried running the Apple Hardware Test from DVD?

I have Elements 12 on my pc. I installed elements 13 but it will not boot up. Both products are registered with Adobe.When I sign in to 13 and then accept the software agreement it does not load. Do I need to uninstall Elements 12?

Pertaining to my question above.....I have uninstalled Elements 13 and then re-installed but I have the same problem as stated above. Any ideas on how to solve my problem? Elements 12 boots up just fine.

cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR

How come version 3.6.3 will not allow me to access my online banking while version 3.6.2 can when they are both exactly the same setup?

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== This happened ==
Every time Firefox opened
== I upgraded my fire fox from version 3.6.2

Your plugins list shows outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r32
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Update the [[Java]] and [[Flash]] plugin to the latest version.
See
http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)
http://www.adobe.com/software/flash/about/
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"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

MacBook Pro won't boot - tried safe mode but it went to black screen after trying.

my MacBook Pro froze after the fan was running very loudly. I turned it off and try to reboot but just got a gray screen. I tried to boot in safe mode but that did not work.any other thoughts on what might help?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
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Reinstall OS X: Select Reinstall OS X and click on the Continue button.
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Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Your site recommended that I start Firefox in "safe mode," but despite following the steps, I could not do so, why?

I have used Firefox as my browser for more than seven years, maybe ten.
After the two recent "updates" over the last six weeks or two months, Firefox has been horrible.
It constantly hangs and crashes, cannot access certain basic website, slows start-up, use, and shutdown, and, according to AVG, is using massive memory. Two weeks ago, AVG actually came out and directly recommended that Firefox be completely disabled.
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It seems that Firefox has destroyed itself, and made itself completely unusable as a browser.
At this point, I see little alternative to removing Firefox completely from my computer and changing to Internet Explorer as my browser.
Has anyone had a similar experience, and similar problems, or does anyone have any ideas as to how I can try to salvage Firefox and restore it as a usable browser? Thanks to all who have any comments or ideas.

Please update to the current Firefox 33.1.1 release.
*Help > About Firefox
*https://support.mozilla.org/kb/update-firefox-latest-version.
*https://support.mozilla.org/kb/Updating+Firefox
The Firefox version that you currently run is no longer supported with security updates.
*It is important to update Firefox and add-ons to the latest version to get all security fixes.
You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
*about:config page: layers.offmainthreadcomposition.enabled = false
You can open the about:config page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
You can check if you can start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Used Bootcamp to install Windows 7. Now, my macbook pro 13 mid 2009 will not boot back into OSX, there is no Bootcamp utilities like there should be anywhere to be found, and the DVD drive will not recognize the OSX install disk that came with my laptop.

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Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. A clean reinstall is not the same as a regular reinstall performed using the built in installer. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

Since the Nov update about a third of my songs have a circle with an exclamation mark inside it. These song will not play on my computer. I reload with my own cd collection, it works for a while then the same thing happens. Message says "Song could not be

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I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
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HT1752 my powerbook g4 will not boot up. i get a blue screen. i have tried to start up in safe mode, but get the same blue screen.

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