HT1766 After upgrading to OS6 have not been able to restore previous backups
I have tried to restore iphone from backups before I upgraded to OS6 but it tells me that files are corrupted. How can every single file before my upgrade can be corrupted?
i am facing the same problem too,
i have just upgraded to 6.1.1 , then i was shocked that i could not restore my previous backup file
i am waiting a reply urgently
Thanks
Similar Messages
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Hi, I had to change my hard drive in my MacBookPro. I was not worried, as I have a time capsul. However, once back with my new hard drive, I have not been able to restore all my info "as if nothing happened".
What can, should, I do?
Thanks for your help.Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your device manually before syncing, you can restore from that backup again. A manual backup does not include the sync process.
Here's how to:
Disable autosync in iTunes, connect your ipod to your computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
Message was edited by: Ingo2711 -
I recently had to create a new profile, and thought I had backed up my bookmarks. They are now gone and I have not been able to restore them. ANy chance they can be recovered? Thanks!
It is possible that you forgot to add a file extension (.json) while saving and in that case you may be looking for the wrong file.
Also make sure that you search for hidden files and folder in case the file was saved in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
Firefox won't import the file without a .json file extension ("Can't process ..."), but you can create a backup with any name. -
HT6114 After the update, I have not been able to use iMessage on Mac.
I literally got this macbook last week and I was using iMessage perfectly until I had to update it. When I open the app, nothing shows up, and when I go to the file tab, the cursor becomes the loading colorful circle.
HI,
Can you go to the Apple Menu in the Menu Bar > About this Mac and then click twice on the line that reads the current OS ?
This will change to the Build Number (another OS counting method) and then to the Serial Number.
At OS X 10.8.2 (in Mountain Lion) the Serial Number started to be used in creating an Auth Token for both Messages and FaceTime.
One issue is that (after the initial issues) people have been updating from Lion to Mavericks, bypassing this "threshold" as it were.
However someone has also reported that Mavericks seems to deny access to reading the Serial Number from the logic/Mother board and creating the issue over again.
They reported that taking it to the Store and having it "flashed" to the board is successful.
(they had been in contact with Apple and engineers were looking at various Logs that "proved" it was missing).
There are some utilities available On line (which I will not recommend) that do allow you to attempt this once.
It seems the board only allows this once.
However the info in the other thread seemed to suggest otherwise.
If there is no Store near you try an Apple Authorise Service Provider (AASP)
9:08 pm Monday; March 24, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Sorry this is the 1st time on here. The diagnostic test said that I did not have a safe connection. I have even went as far as to delete Itunes from my computer twice and reinstall, but still luck. I have read several suggestions on here, but still to no avail. Please help me!!
Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I accidentally deleted a few of the items in my Zotero library. I have tried to restore them but I cannot drag and drop them back into the library. I went through the forums to see if I found a solution but none of the suggestions work.
Does this forum thread help?
[http://forums.zotero.org/discussion/10941/restore-from-trash-can/ Zotero Forums - Restore from Trash Can] -
Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
My hard drive recently crashed and I had to have a new one installed, at the same time I upgraded to Yosemite since then I have not been able to get on my banks website to do any online banking. I just get a blank page after I log onto the bank. Any suggestions on how to fix this?
Using Safari? Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.
Try another browser as a test.
Firefox -
Have not been able to download apps since upgrading to iOS 8.1.3 on iPad Mini 2.n
Have not been able to download apps since upgrading to iOS8.1.3 on iPad Mini 2.
Megasull wrote:
I have been unable to update Apps in my iPad 3 with iOS 8.1.2 after changing my Apple ID. What do I do?
What happens when you try.
Apps are tied to the apple id that was used to purchase it, so you can't use your new Apple id to update the app, you will need to use the old one.
you can't merge apple id. Frequently asked questions about Apple ID - Apple Support -
I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.
You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement -
i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.
Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues -
When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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Since Upgrading the software on my Iphone 3GS to the iOS5, I have not been able to back up my on my laptop, it starts syncing then kicks me out.
I have uninstalled my internet security and that is not the problem (so re-installed)
I have updated the Windows XP to service Pack 3
I have un installed and re installed iTunes as well
And none of this has worked!
I was going to upgrade my phone to the iPhone 4S but dont feel i can now as worried it wont sync.
Please can anyone help me as this is rather frustrating now!
Thanks
Morris1979***, a text I tried to send but saved,chops up and pastes in the forum question in my attempt to reach out for a technical resolve of my phone, not my heart. Hahaha.
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I have just upgraded to Lion 10.8.2. I have not been able to complete a restart. I go to the apple menu, click on restart.The computer powers down and restarts but never opens the desk top. The screen remain grey and a graphic just spins. I have left this happen for as much as 15 minutes without it openning the desk top. When I power down the computer with the power button and start again with the power button. It starts no problem.
Hi Anythony ...
v10.8..2? Most reccent version of Lion is v10.7.4.
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
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