HT1766 backup couldn't be saved in this computer?

when backup before updating to ios6 this messagr faliure alert:
backup couldn't be saved in this computer?

Hi. This worked for me after months of trying many different fixes. Give it a shot.
Locate the iTunesPrefs.xml on your PC. In Windows XP the iTunesPrefs.xml location is:
C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
or:
C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes.
With iTunes closed, I renamed this file from iTunesPrefs.xml to iTunesPrefs.xml.backup in both locations. Then I opened iTunes, connected my iPhone, and the backup was successful.
Note that doing this will force iTunes to recreate the iTunesPrefs.xml file with all it's default settings. Any user preferences you may have set within iTunes will be removed. You will need to set any user defined preferences again.
Let me know if this works for you.

Similar Messages

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    Hi Suphia,
    Thanks for visiting Apple Support Communities.
    If iTunes isn't able to back up your iPhone, the steps in this article can help:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Best Regards,
    Jeremy

  • ITunes could not restore the iPhone because the backup could not be saved on this computer

    Dears,
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    I get the same issue w/ an iPad that I just updated to the latest iOS.  I made the backup before upgrading the iOS.  Now when i try to restore that backup made 35 min or so ago, I get this error.  Help!

  • HT201210 I can't update my IPAD2 to IOS 6, it fails and I get a message "could not backup the IPAD because the backup could not be saved to this computer--I have tried different computers?  Please, anyone have this same issue and figured out a fix?  Thank

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  • Help me please - itunes could not backup iphone because the backup could not be saved on this computer.. tried everything I believe!!

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    driving me nuts!!!!!!!!!!!!!!!
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    BT I tried option 1.. nothing happened
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  • Message reads - could not back up iphone 4 because backup cannot be saved on this computer. Any suggestions?

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    iOS: If you can't back up or restore from a backup in iTunes

  • TS3683 I get the error message "backup of this ipad could not be saved to this computer" when trying to backup by ipad.  Why and how do I fix?

    I am trying to backup my ipad to my computer.  It goes through the process, but then tells me a backup could not be saved on my computer.  I have a previous backup on here, so it worked at one time a few months ago.  I've got the latest version of iTunes and even uninstalled and reinstalled iTunes.  Why is this happening and how do I fix it?

    Did you try what was suggested on that page i.e. disconnecting the iPad from your computer and turning the iPad off (press and hold the sleep/wake button until the red 'slide to power off' appears on screen and slide that) and then back on ?
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  • Backup cannot be saved on this computer...

    I am getting the problem "Backup cannot be saved on this computer." The first thing I did was uninstall itunes. And I uninstalled it exactly as described by apple on their website. I then went through and double checked to make sure that all apple files had been removed. Next I went through the process of deleting the "Apple Computer" folder in users\"username"\Appdata\Roaming as to make sure that there were no other backup files out there. I then reinstalled itunes. I then configured itunes to not automatically backup, so that I could manually initiate the backup.
    When I plugged in my phone, I no longer get this Backup cannot be saved on computer error, but now it starts the backup but seems to just get stuck. In the status bar it says "Syncing 'iPhone' (Step 1 of 2) Backing Up". The bar itself is the scrolling black and white bar. Do I just need to leave it for a very long time? It does not seem to be backing up to me. I know backing up does take a long time, but I would think the process takes the most time on Step 2, not Step 1. Can anyone help? I feel itunes is getting hung up somewhere...

    Ok. After reading a million forums, here is what I did to fix it.
    I Deleted the back up manually in the AppData/roaming/Apple Computer/MobileSync/backup
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    Then removed all files from this directory from iPhone4 so now it is completely empty.
    Reran the backup and sync and everything is right in the world again.
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    Nojvok

  • HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer".  Any ideas on how to resolve?

    At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer".  Any ideas on how to resolve?

    See:
    iOS: Troubleshooting backup issues in iTunes
    Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
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    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
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  • HT201210 backup could not be saved on the computer

    I  have deleted a lot of file and I still get this message when trying to update my iPhone (4S) that the backup could not be saved to my computer.  What should I do next?

    Here are some steps to assist you;
    http://support.apple.com/kb/ts2529

  • TS2529 Tried everything. Still get "backup could not be saved on the computer". Have iPad 1 and Windows 7 (64 bit) with all latest updates.

    Tried everything. Still get "backup could not be saved on the computer". Have iPad 1 and Windows 7 (64 bit) with all latest updates. Now what? Is iPad 1 now incompatible with iTunes?

    Have you tried here:
    iOS: Troubleshooting backup issues in iTunes
    Have you tried deleig the existing backup file? I\You can find it location here:
    iTunes: About iOS backups
    Saying your tried everything provides us with zero information as to what you did try.

  • I just installed Airport Extreme. It works as a wireless network on my Macbook. It won't connect with my Windows Visa PC. Message reads: "settings saved on this computer for the network don't match requirements of the network.

    I just installed Airport Extreme. It works as a wireless network on my Macbook. It won't connect with my Windows Visa PC. Message reads: "settings saved on this computer for the network don't match requirements of the network." I seem to need to enter a security key/passphrase to connect to the PC. Where do I find them?
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    I assume that you have Wireless Security enabled on your AirPort's wireless network. The issue maybe that the PC is unable to use the WPA password itself and will require using the Equivalent Network Password instead.
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  • I just tried to sync for the first time and i receieved an error message saying, "Itunes could not backup because backup could not be saved on the compute"??

    i just tried to sync for the first time (iohone to PC) and i receieved an error message saying " it iTunes could not backup because backup could not be saved to the computer"

    just as i've posted the same issue here   hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))

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