HT1766 cant back up phone before repair visit to shop?
Hi iphone 4 not working. Not recognised on itunes.
will not reset.
Will not connect to wireless network
Cannot backup before visit to apple shop.
Will they still help me or will it be a wasted journey?
Any help appreciated. Thanks
It depends on what you want them to help you with. If it's under warranty, they will replace it. If it's not, you can get an out of warranty replacement for $149. They can not magically back it up for you. If you didn't do so, it sounds like it's too late now.
Similar Messages
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How do I back up everything before repair?
I have to send my iphone 4s for repair and they have told me they are going to wipe it completely. Please can someone tell me (in simple terms!) how to back up everything (including camera roll) to my laptop or icloud if possible and also how I restore it all again when I get my iphone back?
ThanksHave you ever used iTunes on your computer before to sync your iPhone? If not, just make sure your iTunes is the most current version on your computer. After that, connect your iPhone to the Charging Cable and then to the USB port on your computer. Don't worry about if your iPhone is on or off, and if off don't worry about responding to the iPhone screen while you are connecting to your Computer. If things work the way they are supposed to...
One of two things will happen...
Sometimes peoples Photo App will open and they can transfer their iPhone Camera Roll photos to this App on their Computer. If this happens, just name the album on your computer and save the photos. When that is done just close the Photo App on your Computer.
The second thing that may have happened is that iTunes may have opened... if not click on iTunes icon for the App on your computer and open it now. Once iTunes opens look toward the upper right of the screen and see if there is a Box that says something like "iPhone" in it. Click on that box and see if your iTunes screen goes to the Status Screen saying what iOS Release you are on and if it is time for an Update. Because you said your iPhone needs to be repaired, and because I don't know what is wrong with it ... Rather thna worrying about the iOS Update, look down at the bottom right of your Computer iTunes screen and see if there is a "Sync" button. If so click on it and just wait while the Sync goes through 8 of 8 Steps and finishes. When finished look back up at the iPhone Box and click on the Done or Eject icon. Remove your USB cable from the computer and get ready to send your iPhone in for Repair. -
HT1766 cant back up 3g iphone session cant be made when try to back uo
can't back up my 3g phone on itunes to get it synched with new phone
@operea724 & DebyP
I figured out a somewhat simple fix for this problem...I tried searching the internet for solutions, and it took me a couple of trial and error tests before winding up with this very simple solution. It also fixes those with problems with a blank iTunes store after updating to iTunes 10.5.
Resetting the winsock process will fix it. And how to do it:
1. Close all running programs. Then, click on Start Menu -> All Programs -> Accessories -> Right Click on Command Prompt -> Click on Run as Administrator (or simply click on Command Prompt if you've got UAC disabled)
2. Enter the following command line in the window: netsh winsock reset
3. Press Enter and then it will ask you to restart your computer. Do so. This should fix the CPU Usage and blank iTunes store problems.
4. Once done restarting, check your Task Manager whether the situation changes or not. If it still persists, try repeating the process...if it still doesn't work...well I guess that's the time that one should contact a local Apple store and ask for a fix...=)
So I hope I was able to help with this response...=) -
HT1766 Restore Back-up Files before the Latest Back-up
My brother borrowed my phone for a week and he back-up the iPhone on my computer without my knowledge. When its my time to use my phone, the last back-up of my data files is nowhere to be found!! Now, how can I restore my original back-up files?!
i updated my ipod but then i had to reset it and now everything is gone. how do i get my old stuff back onto my ipod???
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please help me. iphone 4 screen wont work. and i nothing has happened to cause thins. was working fine on second then it flashed a light green colour with lines all over the screen and been black since, need it fixed
Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
ipurchace some music from i tunes from my computer then syced my iphone 4 got a message cant back up phone file corupt but the music was put on the phone but my camera was missing in the apps and my photos wont pull up corectley tried to sync a couple of times still had same issues help would be appriciated
It does not immediately delete the files that are missing.. it merely tries to backup the new files it has discovered on the external drive. Since you moved the files there, the backup at least for a while will contain both copies.. and that is why it doesn't have enough space to backup.
Fixing the problem.. hmm pondini is the expert.. you should be able to delete the backup of the photos in existing backup.. there are instructions to do it.. but it is a very poor way to do things.
Much better. .archive off the existing backup.. this is long and slow but worth it. you need a usb drive of the same size as the TC drive. Then erase the TC and start a fresh set of backups.
The alternative is to use the USB drive as a new target.. but it is much slower than the TC internal drive.
http://pondini.org/TM/12.html -
hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????
Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards. -
A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
can you guys please help me find my iPod because i lost it a week ago and i cant find it I've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway or somehow because my iPod i love it i would always take pictures with my friends and i have all my memories in it so i don't know where it is for all i know it could be on the street getting ready to get ran over because the last time i ever saw it was on last Sunday when i went to my cousins house when we were leaving i grabbed something to eat then i sat at the table then i left but i swear i had it in my pocket when i left but i didn't so i asked my cousin if he could look for it and he said sure so he started looking for it but didn't find anything and so i lost it sense and i asked my dad if i could get a new one and he said in a couple of years but i want that iPod back it has all my memories in it it's really special to me and i'm really desperate so please help me someway somehow anyway just help me please i don't know what else to do but beg for someone to help me because I've tried looking for it in my car in my room in my coats and nothing i tried looking for it on the website find my iPhone/iPod/iPad and it didn't help so please help me i beg of you if you are reading this and don't care you really are heartless because a little 12 year old girl can't find the most precious thing she got from her father 1 year ago and if you are reading this and you have a heart please help me find it if you do want to help me find it****
<Personal Information Edited by Host>You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?
IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Once you get a replacement phone...
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US -
I backed up my phone before it was replaced. My apps have disappeared altogether, and my music is there but it indicates that I need to download (not pay for) each track again. It's only small stuff, but my ringtones and photos and background etc have all gone, too. What have I missed?
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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My hard disk has been damaged for about 4 months now. When I ran the disk repair under disk utility, it told me to back my files and send it in for repairs. My problem is that I had a external hard drive, but I lost it, so I obviously can't back up my files. Also I tried using other external hard drives and that didn't work, pretty sure it was because they were not formatted for a mac. So my question is that if I send my computer to Apple, for repair, that would they back up my files there before repairing my computer. It could be a dumb question but at least I asked. Also my mouse pad no longer works. The "clickability" of it stopped about 3 months or so after getting the computer and just around last Christmas the mouse would not click anymore at all, it would move if one put there fingers on the mousepad but it would not "touch click" anymore. So yeah, help!
And the OS X was still a snow leopard, not sure the number of the OS.Can't you just get another external drive, format it for Mac OS Extended (Journaled) and backup some if not all of your files? Apple's not in the data recovery business. You should have maintained a backup and now it might be too late. Your best bet would probably be just to call it a loss and buy both an internal, to put in your machine, and an external, for backup purposes. You can boot from your installer disc, format the 'new' internal and begin restoring your apps at least.
I'll never understand why some people don't have backups. Drives fail. It's best to have redundant backups so that all three or four drives don't all fail at once.
Sheesh - I know that I'm not helping your problem but maybe now you've learned your lesson and others will as well.
Clinton -
Error 102 showing on phone but cant back up data
After trying to download an app today I was told on screen that i would have to update the app world software. I tried to do this by following the on screen instructions but have received a message on screen stating ' error 102 please reload software' The phone wont reboot and when I connect to Blackberry desktop it cant connect to my phone and says I need to download the latest version of the device software for it to connect. It also says i will loose all my data if i do so and of course I cant back it up in the usual way as it cant read my phone data.
It seems im stuck in a dead end unless im prepared to loose all my data. Is there any way around this so I can back up the data somehow ?
thanksHi and Welcome to the Community!
Here is a KB that discusses that error:
KB10068 "JVM 102" error is displayed on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Unfortunately, with that error, it is highly likely that your data is already gone from your device...hence, a backup would be irrelevant. Regular backups, like insurance, are neither a reactive nor an optional activity.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-
To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.
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