HT1766 contacts were wiped out after running app store update

Hi,
Does any one know if App Store can cause contacts to be wiped out? I was updating all my apps on iphone 4S yesterday and today, all my contacts were wiped out. I don't know what really happen.
Stressed...

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Message was edited by: plunk1016

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Hi davmort,
Welcome to the Support Communities!
The article below will provide troubleshooting steps if you are unable to restore your iPhone:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
I hope this information helps ....
- Judy

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There is, currently, no way to remove them. Whether by design or not, is not known. I thought they rolled off after a week, but I can confirm they don't.

Why am I prompted to login with another users Apple ID when attempting to run App Store updates?

I have just upgrade my Macbook Air to Mavericks. I then checked for updates in the App Atore and have 2 updates available.
When I select Update All I get prompted with a dialogue "Sign in to download from the App Store." . The Apple ID is pre-filled with the Apple ID of another user on the Macbook Pro and greyed out so it can't be changed.
However when I check 'Store' from the menu bar I am signed into the App Store with my Apple ID.
Confusing! Any ideas?

Becaus the applications you're trying to update have that Apple ID stored inside them, which is separate from the account signed into the iTunes Store. This can't be changed without deleting them.
(91803)

I was attempting to set up iCloud on my iPhone and my contacts were wiped out. What happened?

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Apart from the permissions-scrambling (I think) problem, there is also another weirdness manifesting:
"X" number of apps appear as badging the App Store icon; I update one, then wait for it to finish updating; I then go back to the App Store icon, to find that "Y" number of updates has vanished from the badge/update page. The "missing" updates usually reappear after a while.
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I am not only fed up with the erratic behaviour of the App Store, I am fed up with the time I've wasted, and my time that has been soaked up bleating and whining about the App Store problems here. Not to mention the "apps not working after an update" permissions issue. And even more ticked off because of the data I've lost because the iTunes backup facility appears to be broken as well (as of 7.7.1, at least).
Time for me to get a life, methinks.
Also time for Apple to get some fixes out into the wild ASAP.

Well, well. I was just about to post to this to say that the iPhone 2.0.1 software/firmware update had fixed things. It did for about 6 hours, but after another App Store update, the AS flags started playing up after an update, and then the downloaded apps and the music became unusable again.
This is really, really not funny. I spent hours last night installing the update and repopulating the phone with apps and musics, and I'm back to square 1. Yet again.
Has anyone else had the similar experience of updating the phone to 2.0.1 and have the apps die again?
I dare not ask if anyone has a fix, other than being able to hack the iPhone file system by hand and manually change the permissions via a telnet session running on a Mac (or Linux?) box. And doing this, if possible should probably do nasty things to the warranty.
I'm now going to mothball the iPhone until there's a known robust fix to these problems, and go back to my old Sony Ericsson (and hope that the iPhone's SIM card will work in the SE). I've wasted far too much time on this to continue. Bad show, Apple. -10/10 and no elephant stamp and gold star for you.

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You seem like a person who knows their stuff. I seek some advice in regards to in app purchase issuse after changing apple id and details. I played on my partners iPad he got me my own but my games were purchased via his apple I'd. His work email I'd so we temporarily changed his appple I'd to what I use and account card/billing details, password etc to what suited me. Then backed up connected the new iPad and did a restore. One of my games dont have a in game save/load feature to move game hence the backup and restore so I don't loose progress. Only problem is i tried to do a in app purchase to see if then game file moved correctly and it seems to never connect to server unless I sign out of store and in again then prompt to purchase comes up. After that password yet no product it don't download. Could it be that it is because he has re created his old I'd that i changedup again as new? As before he did that when I tried to purchase I was promptly asked for confirmation but he never let me complete the purchase kept saying its worked. Or is it something else?

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On two occassions, all contacts were wiped off the Ipad. Any ideas why this would happen?

On two occassions, all Contacts were wiped off the Ipad 2. Any ideas why this would happen?

Did it happen during a sync or did they just disappear? After they were gone, we you able to retrieve them during syncing? Are you using any 3rd party apps to access your contacts or just the built-in Contacts app?
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All my contacts are wiped out, how do I get them back? I tried to reboot my phone by turning it completely off and on again and that didn't help. I tried syncing to the compluter on itunes and that didn't help, and I tried calling AT&T and that didn't help. They said to make an appt. with Apple and hopefully they could help. They also said that 3 other people came in their store with the same issue this week. If someone out there knows how I could get contacts back on my phone please let me know. Thanks.

There are no contacts on or in iTunes. iTunes does not store contacts. iTunes can serve as the sync conduit to sync contacts between your iPhone and a supported address book app on your computer. This is selected under the Info tab for your iPhone sync preferences with iTunes.
Certainly you don't depend on an iPhone or any cell phone alone for such important data which can be lost or stolen, damaged beyond repair, or there can be a hardware or software problem preventing access to the contacts.
Windoze or Mac?
Your contacts are not available anywhere on your computer?

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FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
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How do I get back the old songs that were wiped out on my Ipod, when the new songs were downloaded?

I recently had to have everything on my harddrive moved to an external harddrive by the Geek Squad. Subsequent to that, I purchased six new songs from Itunes, and downloaded them to my Ipod. When I did that, all 126 of my old songs were wiped out. However, Itunes still shows all of the old, as well as the new songs. How can I access the "older" songs so that I can then add them back to the newer songs?

Hey LiLi521,
I found a few articles that can help you out. Depending on what version of iTunes you're using, check out either:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
or for older versions:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
You can set up your iPod for automatic or manual syncing, and depending on which option you choose the process will be different. Either route you choose, by following those directions you should be able to get both your older songs and the newly purchased ones onto your iPod.
Hope this helps,
David

HT1766 contacts were wiped out after running app store update

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