HT1766 Good evening. I backed up my iphone5 today at 17:12 using iCloud before downloading the new software. I have now lost all my pictures/messages from May as the backup hasn't worked!! Can I do anything?
I backed up my iphone5 using iCloud before downloading the new ISO software. I have now lost all my pictures and messages as the backup doesn't seem to have worked even though it says last backed up today 17:12. Is there anything I can do?
Backing up doesn't change or delete anything on the phone. I am guessing you restored your phone using iCloud.
If you did not have a backup of it made before you did 'whatever it was you did', then the information is gone.
Similar Messages
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i connected my iphone 5 to my computer for the first time since i got it and it didnt give me any option and just started to restore it from my iphone 4s. ive now lost all my pictures that were on it. Is there a way i can get them back as i did not want it to restore my old phone anyway! i also had my hone set up to the cloud and it didnt work! PLEASE SOMEONE HELP ME
Can you try to use another computer?
If this does not work, visit an Apple Store or an Authorized Apple Service Provider next to your place, and show them the phone, maybe they can restore it before you'll have to get it serviced.
Did you try to put it in recovery mode?
iOS: Unable to update or restore -
I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?
Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.
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Took pictures on new ipod. Did restore - lost all current pictures. Any way to get the others back?
Had Christmas pictures of family and friends. I'll be so sad if I can't them back.You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any update or restore.
If you failed to do this, then they are very likely gone.
You can try restoring from backup -
I have an iPad 2 and iPhone 4 and for them I use I cloud I have also 1 pc windows and at work place I use windows pc ; until now my files are stored on an external disk drive could' I use iCloud to perform the backup of my external disk drive ? Thanks
LoredanoThese are the options you have.
Budget $1299.
http://www.apple.com/macbookair/
http://www.apple.com/macbookpro/
Best. -
I synced my iphone and have now lost all of my contacts and calendar data. How do I get this back?
It should all be on your computer in whatever program you have been syncing.
Sync it back. -
I saved all of my graduate school ppts to idisk- mobileme, on my macbook. I was unable to download Lion with this computer. I have now lost all my ppts. Is there anyway these can be retrieved now?
Sorry.
They've been deleted since the end of iDisk and Mobile Me.
Only last hope is if you had turned on synching to create a "local" iDisk folder on your machine. -
Hi when I open iPhoto it's says "What photo library do you want to use" Have I lost all my photos? I don't know what to do here can anyone help please?
Is there an item named "iPhoto Library.photo library" or similar in your "Pictures" folder, showing with an icon like a fan of pictures?
Or did you store your iPhoto Library in a different folder, perhaps on an external drive?
if you cannot find your iPhoto Library search for it with Find Any File, as described by Old Toad in this post:
Re: My iphoto library has disappeared. How do I find it?
Old ToadFeb 4, 2014 9:05 PM
Re: My iphoto library has disappeared. How do I find it?in response to onpurpose
Download and use Find Any File to search for a file named "iPhoto6.Library". It's a file unique to all iPhoto libraries.
FAF an search areas that Spotlight can't like invisible folders, packages and system files. If there's another iPhoto library hiding somewhere on your hard drive FAF will find it.
OT -
When I updated the new version IOS5 and used icloud, some of the apps are missing, how can i find those apps (but i was not using my account to download some apps before). Please advise.
They are free to iOS 7 users who have activated their NEW device on Sept 1 2013 or after. They are NOT automatically free with iOS 7.
AirDrop is only compatible with iPad 4th gen and iPad mini. iPad 3rd gen and below do contain the necessary hardware for AirDrop. Also, AirDrop is only compatible between iOS devices. You cannot AirDrop between iOS device and Mac OS. -
help i am new to this i downloaded new software to my old iphone 3gs last night and backed up to my laptop. but have now lost my contacts and photos of my iphone. how do i retrieve please
Hello Georgina66,
Thank you for using Apple Support Communities!
It sounds to me like after updating the iOS on your phone, you no longer have your numbers documents and photos.
I would next restore from the backup you created that night whether it was with iCloud or iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
Sterling -
I have recently upgraded my iphone 4 software and thought I'd backed up all my stuff. When I restored the settings only 73 out of 895 songs were downloaded to my Itunes library. I then went on my other laptop with all the old stuff on and tried to synch them. This led to all the music in this itunes library being wiped except for the 73 on my phone.
HOW DO I GET MY MUSIC BACK!!!
I share my music with my wife and we both purchase using different id's but have not had problems before in downloading to our phones. She is now a little peeved with me and any help would be very gratefully received and make my life alot easierHello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
Any help you can give will be appericated. I don't want to reload 4 gig worth of music off CDs.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797 -
I have an old stream of text messages from an android on my iphone. How can I print them?
I have an iphone and a mac. I have turned on the text forwarding feature on my iphone. My phone and mac are paired. I have an older stream of texts that I need to print. It is not showing up on my mac. How can I make this happen?
I am using Yosemite10.10.2 (14C1514)
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My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..
Why won't it sync? Are you getting any sort of error message during the sync process? If so what is the exact wording of that error message? If this the computer you normally sync the iPod with?
B-rock -
My iPhone 5 screen is completely black. I can hear it working (you can hear Siri if you push the home key) but I can't see anything. I've tried a hard reset but that hasn't worked. Any other ideas? I have a call in to get a replacement but it won't come in until next week so until then I don't have a working phone!
Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons.
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