HT1766 Have my replacement iPhone 4; now what?

My iphone won't turn on; I now have the replacement.  Is there anything I can do to collect ANYTHING from the old phone?  I don't believe I have any back-up app installed.  Are all my contacts gone?  I think i can get music from iTunes.com.  I hate giving back my phone without trying to clean it out first.  Any suggestions?

Did you do a full backup of your old phone before you sent it for repair? 
If yes, then restore your new phone with that backup.
If no, then all is gone and nothing you can do, except sync back your apps and music.

Similar Messages

  • HT1414 I just got a replacement iPhone 5 (64MB) for one with a cracked face, and tried to restore it.  Got an error message saying the iTunes could not restore the iPhone because not enough free space is available on the iPhone.  Now what?

    I just replaced my iPhone 5 because of a cracked face.  I backed up the old phone to iTunes.  When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone.  Now what?
    I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this.  They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.

    I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!

  • I have a different iPhone, and now it won't sync with my iTunes.

    I have a different iPhone, and now it won't sync with my iTunes.

    I had an iPhone 3GS, but my husband had a newer one, so he gave me his when he upgraded to the iPhone4. When we uploaded everything, it took it all except my music. Now when I try to download my music from iTunes, it will not sync with it.
    No error messages
    It pops up the box where it asks if you want to view folders, download your pics, etc. There is nothing in the box about music (iTunes).
    I have rebooted my phone and computer. Downloaded the lastest version of iTunes, Deauthorized and reauthorized the phone. Not sure what to do now.

  • I've found an iPhone 5c, now what?

    I've found an iPhone 5c, now what?
    I can't access it, and it's not activated, so I can't make a call, or see any information about it, or get contacts.
    Now what?

    Why? Trying to find the owner.
    The IMEI is printed on the device. Quick web search found the carrier. Quick phone call to carrier found the previous owner's record. Didn't take long, just can't seem to get a message to the owner. Working with local officer now who's off duty.
    Why waste tax money to find the owner?

  • I have a replacement iPhone 5 and I can't get any of my ring tones back. They are not in the cloud or in the back up or in iTunes. Where do I go to re download them?

    I have a replacement iPhone 5 and I can't get any of my ring tones back. They are not in the cloud or in the back up or in iTunes. Where do I go to re download them?

    You only get one download.
    As always, it is your responsibility to back up your content.
    Did you fail to transfer your purchases to your computer?

  • TS3274 After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.

  • TA22652 Hi, I have authorized 4/5 computers, now what once I'll be done with all 5/5 computers? Can I authorize more than 5 computers?

    Hi, I have authorized 4/5 computers, now what once I'll be done with all 5/5 computers? Can I authorize more than 5 computers? Also I do not have any of the back up of other 3 computers I've authorized. Please help me!! Thanks

    No more than five computers can be authorized at any given time. Computers can be individually deauthorized by using the Deauthorize Computer function; once a year, you can deauthorize all the computers without needing access to them.
    (84740)

  • I have factory open  iPhone 4 now I want to change to factory open iPhone  5 how can I do that

    I have factory open iPhone 4 now I like to change to factory open iPhone 5 . How one do that

    Posting twice will not helped, see your other post for answer.

  • I have lost my iphone and now i cannot locate it even when i use the find my ipphone app

    i have lost my iphone and now i cannot locate it even when i use the find my ipphone app

    It may be off, out of battery power or no internet connection. The lower section of the following link has some other things you may want to do (change passwords, report to law enforcement and to your cellular carrier: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

  • I have the original iphone and now have upgraded to iPhone 4s how do I get my notes section to copy to the 4s as well as my medical ICE app info? Any help would be greatly Apperciated!

    I have the original iphone and now have upgraded to iPhone 4s how do I transfer all of my notes section and my ICE medical emergency info over to the iPhone 4s? Any help would be greatly Apperciated ....Thanks

    http://support.apple.com/kb/ht2109

  • HT4623 I have charged my iphone and now it has gone blank, and I cannot restart it.  What do I do?

    I have charged my iphone 3s and now it has gone blank and won't restart.  What should I do?

    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
    iOS: Apple logo with progress bar after updating or restoring from backup
    http://support.apple.com/kb/TS3681
     Cheers, Tom

  • I have lock my iphone and now i dont know tthe password

    i have lock my iphone via passcode nd now i dnt knw the passcode now what to do for unlocking it plz reply me

    Try this: http://support.apple.com/kb/HT1212

  • HT201272 I don't have much luck in working with itunes.  I have had three iphones and now have an iphone 4G.  I have purchased almost 200 songs from itunes and most of them have showed up on my new phone.  my problem is I like it synced to my nike running

    I have had an iphone 4g for about six months.  I had purchased around 250 songs from itunes on my previous iphone.  When I got the new phone and synced with my nike running, most of the songs transferred.  Most of them are in my store but are listed 2-3 times.  some of them are in bold print, others in light print.  When i'm running, the songs skipped over and only play the ones in dark.  I have no idea what to do to get all of the songs backk that I bought.  Jessica14

    Hi ozzie329,
    Welcome to the Support Communities!
    I would suggest you transfer your iTunes purchases from the iPhone to the computer first.
    Then in your iTunes library on the computer, find and remove the duplicates.
    Then resync to your Nike.
    Here are a few articles to help you do this ...
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    How to find and remove duplicate items in your iTunes library
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    I hope this information helps ....
    Have a great day!
    - Judy

  • So i have mpg and avi vids, now what lol?

    Hey guys well i just got my ipod video and wel it freagin awesome lol. But i have bunch of MPG. adn AVI. videos and i used this program i use to convert vids for my psp and i have the vids in MP4. format now. But the thing is i dont no what to do next, where do the vids go now? how do i get em on my ipod? i heard that videos are to big. do i have to make them smaller? if so how?
    Hopefully u guys could help anwser these questions for me. i really appreciate it.
    P.S. IM USING WINDOWS THANKS
    THANKS HAVE A GREAT DAY!

    Thats what I did to get them into my Ipod:
    1) select open with Itunes on the video you want to get into your Ipod -> Ipod puts that movie into its library
    2) conect your Ipod to Computer and let it update if its right format it is gonna get in your Ipod

  • C655: Physically replaced hard drive, NOW WHAT? Don't know the very next step.

    Start of History: Received HDD failure message 2 weeks ago.  Researched on here and discovered I would have to replace drive.  Backed up computer with disks and it took 5 to get everything backed up and also made a "Repair disk Windows 7-64 bit".  Purchased new drive and Upgraded memory (2ea X 4s=8) while I was in there.  So, this morning I physically installed my new hard drive and memory.  When I turned on the laptop, it asked for a boot disk.  Couldn't remember if that was on the Repair disk, so I removed new hard drive, installed old drive and looked at Repair disk.  It showed three boot "something" files.  I reinstalled new drive and used the Repair disk to start computer.  It did some "stuff" and then a pop up to choose "Toshiba Recovery Wizard" or "system recovery options".  I have absolutely no clue which to use.  Tried the SRO and it required me to select and search for "something" that lead me to believe it was just to repair the old drive.  So, I cancelled and went back to the TRW.  That lead to something asking me to install disks.  The only disks I have are the back ups, so I tried them, but it read the 1st disk in about 3 seconds, then ejected it and asked me to "set the 1st disk".  Don't even know what that means.  "Set"?  Whatever the case, I don't think I have the correct disks made from the old drive.  End of History.
    Currently have the old failing hard drive back in laptop till I get some answers. Hopefully before this thing dies for good. I purchased the laptop new and have the disks somewhere at home in Texas.  I am on the air force base in Charleston and don't have immediate access to those disks and if I were home, it would take me a while to locate them.  So let's assume they aren't availabe at this point.  Here is what I need to know.  Are there other disks that I need to create from my laptop?  Which option should I be using TRWizard or SROptions?  If TRWizard, what disks is it asking me to install?  If someone is able and willing to educate me on each step regarding the software prior to removal of the hard drive and then the same baby steps at turning on the computer for the first time after physically installing new drive, that would be helpful.  Constructive, "dumbed down", with crayola photos etc.  I need step by step everything.  Standing by and waiting for help...

    Satellite C655-S5128 - More here.
    See the section Creating recovery DVDs/media, which begins on p. 68, and the section Restoring from recovery DVDs/media, which begins on p. 71, of the User's Guide.
       Satellite C640/C650 Series User’s Guide
    New hard drive is a Toshiba MK5059GSXP
    That drive does use advanced-format technology.
       MKxx59GSXP Hard Disk Drive
    We've had mixed results restoring to such drives. See my original post here.
    Give it a try. At the first opportunity, install the new Intel storage driver. (I've read reports of its being installed from a thumb drive prior to completing the restore.)
       Intel Rapid Storage Technology
    Best of luck!
    -Jerry

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