HT1766 hello I would like to back up and restore my phone in order to unlock. i purchased in us and now i am in germany. i do not see the option for back up and restore.

I need to do a backup and restore however I have connected to a generic itunes account. can I back up to the cloud and restore from cloud?

To restore a phone for the purpose of unlocking it from its carrier, you need a computer and iTunes.

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HT4623 I do not see the option for software update in my general settings?

I have an iPad 2 and I am trying to update to iOS 6 but do not see the software update option in general setting

IPhone, iPod Touch, and iPad iOS Compatibility
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
You cannot upgrade wirelessly until after you install iOS 5 or later.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

I have just updated to yosemite but i do not see the option for dark mode in System Preferences General

i am trying to enable the new dark mode on my MacBook Pro 13" Retina but i do not see where i can enable it.
PLS Help!

That looks like Mavericks to me,
Yosemite looks like this
Install Yosemite.

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

Hi Djmontanalv,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Regards,
Anand

I just went from OS 10.6 to 10.8. The arrow button is gone from the scrollbar. I do not see the option in "Systems Preference" any more. Am I missing something. If it is gone, is Apple going to bring it back?

I just went from OS 10.6 to 10.8. The arrow button is gone from the scrollbar. I do not see the option in "Systems Preference" any more. Am I missing something. If it is gone, is Apple going to bring it back?

John R M wrote:
Thank you. I believe Apple shoud give you the option as to whether or not you may want to use the arrows.
Apple give users what they want?
Good luck there, the head of iOS Scott Forstall was canned, I suspect this was his favorite picture.
However I bring salvation and sanity, the option to go back to the wonderous Snow Kitty.
How to revert your Mac to Snow Leopard
How to erase and install Snow Leopard 10.6
Be sure to vent to Apple for the stupid changes here
https://www.apple.com/feedback/macosx.html

I am trying adobe Photoshop and adobe illustrator because I can't decide which one to buy so I want to try both, after I downloaded Photoshop I can not see the option "free trial" for adobe Illustrator, it is because I can only free try one at the time??

I am trying adobe Photoshop and adobe illustrator because I can't decide which one to buy so I want to try both, after I downloaded Photoshop I can not see the option "free trial" for adobe Illustrator, it is because I can only free try one at the time??

Bryan,
You can download both at the same time.
But you may wish to start off with one and use it full time, then download the other later, so you get the maximum possible time with both.
If you have trouble getting the free trial on the Adobe site, you may try here or here:
http://prodesigntools.com/tag/ddl
http://technolux.blogspot.co.nz/2011/02/adobe-direct-download-links-less-akamai.html#more

Can you create and print a hard cover photo album on iPhoto when you only have a iPad, can someone please help. Did not see the option to print.

I am trying to create and print a hard cover photobook using iPhoto on my iPad, can this be done? Did not see the option. Can someone please help?

It can't be done on the iPad using iPhoto for iOS. You need to use iPhoto for the Mac.

HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I just purchased Final Cut Pro X and I want to burn a dvd but the tabs do not see the option of SHARE. Is there something wrong with my Final Cut Pro X?

I just purchased Final Cut Pro X and I want to burn a dvd but the tabs do not see the option of SHARE. Is there something wrong with my Final Cut Pro X?

It's also under the File menu.

TS4425 when opening the iCloud settings I do not see an option for the iCloud T&Cs (OS 10.8 & iOS6)

when opening the iCloud settings I do not see an option for the iCloud T&Cs (OS 10.8 & iOS6)

which Apple says should appear automatically once the update is completed...
I am perplexed where you read that. It isn't true. The iPad is synced to the data available to all devices using the iCloud account if you have authorized it in the settings; PhotoStream, Contacts, Mail, Calendars, etc. That is how the iCloud works.

I have AI CS6 but do not see the option to Package a file. I do not see under File the option for Package

I have AI CS6 but do not see the option to Package a file. I do not see under File the option for Package

Thank you for the response. The AI Help did not indicate it was a Cloud
only feature but that makes sense.
Thanks again
Art Needleman
Division of Visitor Services
National Wildlife Refuge System
500 Gold Avenue, SW / Room 4501
Albuquerque, NM 87102
505-248-6822
The question is not what is the sound of one hand clapping but who is
making that sound. -- C.A.
On Thu, Jun 12, 2014 at 10:03 AM, Larry G. Schneider <

Not seeing 'Rent' option for movie previously rented

Not seeing 'Rent' option for movie previously rented

^ just want to know why I'm not seeing 'Rent' option for a movie in iTunes Store. Was able to rent same movie previously (on another device)

HT1766 Hello , i would like to get the backed up documents how can i do that , thanks a lot

Hello , i would like to get the backed up documents how can i do that , thank you so much

Connect the iPod to your computer.
File > Devices - Transfer purchases.
Connect iPhone.
Select iPhone, select what to sync, Sync.

HT201209 all i get after i enter my card number is done. i do not see the tab for redeem.

I have been trying to redeem my ITunes gift card, but when I plug in the redemtion code on the back, I do not see a tab for redeem, just done. Therefore, I keep doing the same thing over and over, and the card is not downloading.

Contact Viber customer/technical support.

HT1766 hello I would like to back up and restore my phone in order to unlock. i purchased in us and now i am in germany. i do not see the option for back up and restore.

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