HT1766 hi, just got a replacement phone, tried to restore a back up, but keeps asking for my password, i type it in, and it keeps saying incorrect password...please help
its a 4s, backed up on the 5/sept at 10.49pm, trying to restore on 7/sept and it saus password incorrect.
have tried 1234, 0000, and my only itunes password, and the lock phone password i had when i restored it.
resarted my computer, turned device on and off....still cant do it..
i'm annoyed now!
can anyone help??
thanks
bambico
Because when you first saved an encrypted backup that is the password you used. The backup password does not "track" your password changes; it stays with what you started with unless you change it.
Similar Messages
-
i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there a way around this problem or do i have to actually wait?
Either wait it out or contact Asurion and complain. They sent you a used phone as JB said above. There is nothing anyone here or at Apple can do about it.
-
I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!
I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately" So I am going to pray that Verizon helps me out and gets me away from this issue and helps me go back to iPhone or try the Samsung.
-
I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
Just got my 1st iMac, trying to load my iTunes library, but it only seems to want to load "purchased" music, not the music I've loaded by disc etc
Easiest way is to use Migration Assistant application in /Applications/Utilities/ on your computer.
This will migrate all yoru user data from old computer.
See this -> http://support.apple.com/kb/HT4796 -
My Ipad is frozen. I've tried to restore it using Itune, but it asks me to desable find me, but I cannt, cuz it is not working. What to do?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have a used ipad mini. I did a reset on it and I am trying to set it back up, but it is still tied to last users iTunes ID and will not let me set it up with mine. Any ideas. I tried setting it back to factory defaults with usb cable, but still no go. How do I activate ipad mini with my iTunes ID.
delete the email account and try again
-
Please tell me what I need to do to access my information in the cloud.
What do you mean by this? Did you restore the phone from an iCloud backup? Did you configure your iCloud account on the replacement phone? Was the original backed up or synced to iCloud to begin with?
-
Just got a new phone, tried to update, did I lose all my contacts?
Hello everyone,
My iPhone 4 died, and the Apple store gave me a new replacement. When I went back to restore it, a message came up that said the new iPhone's software was too old to to restore, and said to restore the iphone from new to update the software, and then you can restore your old information.
Well I restored the phone as new, uploaded the new software, but now I don't see an option to restore from my last backup. It just says restore from factory settings.
Am I screwed?If you right click on the phone's name on the left side of iTunes, do you get an option to restore from backup? If so, choose that option and choose the appropriate backup from what is offered. Let the process complete and then see where you stand?
Once that is done, check out this link to help you get syncing setup so that you'll have your data properly syncing with your computer.
http://support.apple.com/kb/ht1386
Post back to let us know if it works... -
Just got my new phone - tried to download from app store and screen has frozen. Help?
Just got my new iphone and tried to download Angry Birds from the app store. BUT screen has frozen. Any suggestions?
Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
-
I recently got my I phone 5c and I like it a lot but today I was on the weather app provided and in las Vegas it said 30 degrees but that's not right I know it's not 30 and so I flipped through all my areas I have on weather and it was saying for instance Los Angelo's was 20 degrees it's not 20 it's probably 90 over there I turned off my phone no change and I also pressed the lock and home nothing happened but my phone is restoring right now could that be it
When you are viewing the weather for your chosen city, you should see °F/°C. Tap either to set your choice.
-
How do you get rid of the trial version? I have paid, tried logging off and back in but neither Photoshop nor lightroom will let me come off the trial. What haven't I done?
You might have to uninstall the trial versions and reinstall via the CC app. However, search this forum, as this problem has been encountered and commented on many, many times, so I'm sure there are plenty of other answers!
-
Just got a replacement. If I restore from backup, will 4.0.2 be put on?
I just picked up my replacement for my other phone. If I restore from a backup (my old one was updated to 4.0.2) will my new one automatically have that on there also? or will I manually need to update it.
If I restore from a backup (my old one was updated to 4.0.2) will my new one automatically have that on there also?
Yes. 4.0.2 will be installed on your phone. -
i'm trying to add my outlook email account to my iphone3gs but when i've typed all the information in it
comes up with "server" i've looked around to find out what this means but i just dont no, what do i type there?
or how do i atleast find out what to type there?Check with your company or email provider for the server. If you use a webmail, the server is also hidden sometimes in the advanced options. Are you using Outlook Web Access or some other email service that you use with the outlook application?
-
I need help!
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
Maybe you are looking for
-
i cancelled comcast.net and now have a gmail account. i cloud will not let me change from comcast to my new gmail account. i have updated my apple id account and changed password. how do i update the phone?
-
Oracle 8.1.7 oracle 9i on solaris 8
i unzipped the install file on hardisk after that ,i run ./runInstaller it report ./runInstaller :syntax error at line 1: '(' unexpected why ? thanks
-
This regarding cheque printing with advice
hi experts This regarding cheque printing with advice i am using standard driver progarm : RFFOUS_C standard layout :F110_MX_CHEQUE(which is modified as per clients layout) In advice the line items (i.e) inv no ref no inv
-
Any field status group there in CO area.when i am creating cost center this time bussiness area filed is req field. how to this field optional. Thanks
-
Hi, I am trying to use the DeliveryManager API for printing from my customised application. The code what I am using is as follows: // create delivery manager instance DeliveryManager dm = new DeliveryManager(); // create a delivery request DeliveryR