HT1766 How can I update iphone 4 which have no access do softwere update?

I have an iphone 4 but can not update its program. There is no access to program update.
Tnx

How to update your iDevice
READ the entire article before stating it does not apply.

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I saw this post at about 2:05 becasue I had the same problem. I just tried it again and now the update is downloading! just wait it out. I had to wait about 3.5 hours.

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Hello magestecal,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting a permissions error when trying to sync your iPhone, I'd like you to please follow the steps in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Take care,
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HT1766 How can I update iphone 4 which have no access do softwere update?

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