HT1766 i am trying to  back up my phone to the computer and it's been syncing for about half hour now.  Is this normal?

I am currently trying to sync my old iphone to my computer, it's been now a good half hour is this normal?

Have you downloaded and installed an App Store app that you downloaded free from some website instead of from the App Store? If so, that's a stolen app, and you need to delete it.

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    I am backing up my computer to an external hard drive using Time Machine.  It has been at 288.91 "used" for a while... should I just let it ride?  It's been going for about 7 hours now

    It does not immediately delete the files that are missing.. it merely tries to backup the new files it has discovered on the external drive. Since you moved the files there, the backup at least for a while will contain both copies.. and that is why it doesn't have enough space to backup.
    Fixing the problem.. hmm pondini is the expert.. you should be able to delete the backup of the photos in existing backup.. there are instructions to do it.. but it is a very poor way to do things.
    Much better. .archive off the existing backup.. this is long and slow but worth it. you need a usb drive of the same size as the TC drive. Then erase the TC and start a fresh set of backups.
    The alternative is to use the USB drive as a new target.. but it is much slower than the TC internal drive.
    http://pondini.org/TM/12.html

  • HT204053 i was updating my phone from the computer and it ask a question for setting for my daughter phone and i pushed yes and now all her setting are on my phone.  I tried to delete and reset but her phone informationing back to my iphone

    Im having trouble restoring my information back to my phone.  I have my daughters.  I deleted the information and tried to restore back to my phone by goinginto setting and restore but it giving me back my daughters information.

    Is your backup on your computer or do you have an iCloud backup?

  • Installed new harddrive and I am trying to restore from time machine external back up. I restarted the computer and held the Command key and the R and the restore utility does not appear. what can I do

    I installed new hard drive and I am trying to restore from time machine external back up. I restarted the computer and held the Command key and the R and the restore utility does not appear. what can I do

    Command + R keys are for Macbooks running Lion and Mountian Lion only. ( i could be wrong on this)
    you have a couple of options:
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    Clone your old hard drive to your new hard drive via Carbon Copy Cloner
    Or click on the link below to give you a better idea.
    Hope you get it sorted out.
    http://pondini.org/TM/14.html

  • I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
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  • My Aperture 2.1 has gone into a continual thumbnail mode.  I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails.  I tried reloading Aperture 2.1, but that did not change anything.  I have also turned the syst

    My Aperture 2.1 has gone into a continual thumbnail mode.  I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails.  I tried reloading Aperture 2.1, but that did not change anything.  I have also turned the system off, for a period of time, and then turning it back on, when I click on Aperture, it comes up and locks in the thumbnail mode.  I can view my stored pictures, even modify them, but it still says thumbnails.
       I got in this mode by trying to import "one jpeg photo", from a scanned slide using a Nikon Scan4 IS5000ED scanner.  I had saved the scan to my  desktop before I tried to import it.
    Please Help, Maurice A Bird at  [email protected]
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    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire.  It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped b

    As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire.  It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped because my internet of course was also off. Now I have tried to do it again and it tells me “that number has already been approved and uploaded” However, it has not because I do not have the cloud programs yet. I still have my CS6 but I am not sure what to do from here. Can you assist with this please?

    After admittedly only a quick read the one thing you don't say is how you are trying to make this move.  Most people with moving library issues do it the wrong way.  Plenty of web sites tell you how to do it the wrong way.
    If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

  • I am trying to erase all contents on my iphone 4, its been running for 6 hours now, is this normal?

    I am trying to erase all contents on my phone, I am trying to get it back to factory settings,  I don't have any jailbreaks or anything like that on my phone, The circle thing has been running for six hours now, is this normal? Before I did that, I tried to do it through itunes, and it would not restore it through there either? Im at a loss?? That took only like 5 min before it says sorry it could not be restored. This is taking forever....

    Hello Stephiworld,
    Thank you for using Apple Support Communities!
    It sounds like you are trying to restore the phone to its factory defaults but the process is stalled or the phone is totally unresponsive.
    If the phone will respond to the Sleep/Wake button, I would turn it off the normal way, then turn it back on.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    When it turns back on try the Erase All Content and Settings option again.
    If the iPhone is completely unresponsive and will not turn off normally, I would reset the device with this process from the above article:
    If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
    Cheers,
    Sterling

  • I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Help.

    I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.

    At some stage is is likely to have been connected to another computer's iTunes.  It is now linked to that computer's library and iPhones can only be associated to one library at a time.  Linking to a different one requires wiping the phone.
    If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
    If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back.

  • HT1725 I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.Help me out.

    I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.It's showing download error.Tap to retry on the download section of iTunes on the iPad.I just change from iPad2 to iPad 4G and I started having this problem..Help me out.

    Try here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have been waiting for about an hour waiting for an email back form apple. I forgot my security questions.

    have been waiting for about an hour waiting for an email back form apple. I forgot my security questions.

    We're all just your fellow users here. You'll need to wait until you get the email.

  • I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

    I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

    Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.

  • I have an iphone 4 and and it suddenly turns off i stilled had 70 percent to so i went home plugged it into the charger and let it sit there for about 30 mins still nothing then i put tried putting it in dfu mode but nothing please help

    i have an iphone 4 and and it suddenly turns off i stilled had 70 percent to so i went home plugged it into the charger and let it sit there for about 30 mins still nothing then i put tried putting it in dfu mode but nothing please help

    Connect iPhone to Wall Charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons. If nothing, this means your iPhone has a hardware fault, most likely and hopefully battery.

  • The computer that i had been syncing my ipod to died and was unfixable. i now have a new computer. how can i back up my ipod on to my new computer without losing all my music and apps

    the windows computer that i had been syncing my ipod to died and was unfixable. i now have a new windows computer. how can i back up my ipod on to my new computer without losing all my music and apps?

    See these 2 User Tips...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • Backing up my Iphone 4S - it has been running the back up in itunes for over 14 hours. Is this NORMAL??

    I am backing up my Iphone 4S so, I can transfer all my data, numbers, apps, etc to my new Iphone 5. Although I have synced my 4S with itunes before, and I updated the iOS last week, I have never ran a back-up on it. I have had this phone for over a year, it has about 11 GB of storage used. UGH....It has been running this back up for over 14 HOURS!
    Is it normal for it to take this long? If it is, how much longer is the back up going to take?
    If it's not, what do I do????

    IIf you previously had items backing up to the iCloud, changing to the new phone will take a while depending on how much data and apps your restoring to the new phone. If your like me with 1,000's of pics and videos, it's gonna take a while. Make sure your phone I plugged in, your on wifi and let it do its things. If you see all your apps updating, then it's doing something. If this is not your issue, then it could be the phone froze up. I have the 6 plus and recently switched from the 5, and it took a long time to restore from the cloud. Restoring from iTunes is quicker I guess, but I didn't have that option at the time and was dying to use the new phone I eaitrd 2 weeks for. Anyways, good luck and I hope I answered something for you.

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