HT1766 I backed up everything on my old phone to iCloud and restored from there to my new phone 2 days ago and it still hasn't downloaded my photos. Is there a quick way to do it?
I backed up everything on my old phone to iCloud and restored from there to my new phone 2 days ago and it still hasn't downloaded my photos. Is there a quick way to do it?
Are these pics in your camera roll? How many pics are we talking about here?
Similar Messages
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I backed up to the cloud and then Apple gave me a new phone which was IOS6. How do I restore from Cloud to my new phone which I have just updated to IOS7 please?
Grateful for any suggestions.Hi kattaylor49!
I hope you are enjoying your new phone! Here are the steps to restore your content:http://bit.ly/1z5kb40.
Thanks,
AyaniB_VZW
Follow us on Twitter @VZWSupport -
if I backed up with a newer version of iOS than the phone I am trying to backup to.. Is there any way to bypass the setup assistant in order to download the new iOS on the new phone then go back and restore from my old phone?
Try deleting your last backup by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
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how do i get photos from my old phone(which i no longer have) on to my new phone i backed them up i dont know how to access them though
Hi Hannah,
Welcome to Apple Support Communities.
The article linked below will walk you through restoring the iPhone from a previous iCloud or iTunes backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Restore from an iCloud backup
If you have a new iOS device, or if you need to restore your iOS device to resolve an issue, follow these steps.
Follow the initial steps in the iOS Setup Assistant (select your language, and so on).
Select Restore from iCloud Backup when the assistant asks you to set up your iPhone (or other iOS device).
Select the backup you created earlier.
You can restore a backup only by using the iOS Setup Assistant.
If you've already set up your device, you can erase all current content to go through the iOS Setup Assistant again. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup, because this step will remove all current content from your device.
Use iTunes
Restore from a backup
If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:
Connect your iOS device to the computer that has your backup.
Make sure this computer has the latest version of iTunes.
Choose File > Devices > Restore from Back up.
If you're using iTunes 10.7 or earlier, right-click the device from the list and choose Restore from Backup.
-Jason -
I dropped my iphone 4s in water yesterday. Got out my old 3g to use temporarily. I synced it to itunes and restored from backup. However, none of my pictures or text messages transferred to the 3g. Did I do something wrong? Why won't those transfer? I had just synced my 4s over the weekend. Everything I have read says to just hit restore and it should have restored to what was on my 4s. Can someone please tell me if I've lost those things forever?
Thank you.I'd review these articles
http://support.apple.com/kb/HT1766
http://support.apple.com/kb/HT2109
If you got a replacement iPhone 4s or iPhone 5 you could restore the backup of the damaged 4s device to either device. -
If we set up an iPhone 5 as a new device, is there a way to go back and restore from the previous iPhone 4?
See How to Restore from a Backup Here > http://support.apple.com/kb/ht1766
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While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
is there any way i can do that? i have a back up from 2 days ago and i don't have my iCloud sync with my photo
When restoring from the backup, whatever is included with the backup from two days ago should be restored which includes photos/videos in the Camera Roll at the time of the backup along with all other data included with the backup at the time of the backup two days ago.
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how do i get my pictures,contacts and apps off my old phone. i ready did a storage back up on my old phone. how do i upload the stuff on my new phone even though its already setup
In this case you would have to reset your new device (Settings > General > Reset > Erase All Content and Settings) in order to restore it from a backup during the device setup.
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After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
What is the best way to get the notes content from iphone 4 to 4s without doing a restore? i want the new phone to be totally new but not sure how to get notes content across. If I do a restore as I have when previously from one iphone to another it has shown (in settings, usage) the cumulative usage from previous phones so all the hours of calls on all previous iphones will be displayed even though its brand new. Anyone know how I can get my notes (from standard iphone notes app) to my new iphone 4s without restoring from previous iphone 4. Thanks for any help offered.
First, if you haven't updated to iTunes 10.5, please update now as you will need it for the iPhone 4S and iOS 5.
Once you're done installing iTunes 10.5, open it. Connect your iPhone to iTunes using the USB cable. Once your iPhone pops up right click on it. For example: an iPhone will appear and it will say "Ryan's iPhone."
Right click on it and select "Backup" from the dropdown menu. It will start backing up. This should backup your notes.
Please tell me if you have any problems with backing up.
Once you backup and get your iPhone 4S, you must follow these steps. If you don't follow these steps, you will not be able to get your notes on your new iPhone 4S.
Open up iTunes again then right click on your device (iPhone 4S). Once you do you will see a dropdown menu. It will say "Restore from Backup..." Select this and it'll ask for a backup, select it from the dropdown menu. For example "Ryan's iPhone - October 12, 2011." Pick that and it will restore to your backup. Do this when you get your iPhone 4S so you will not lose anything. Even though you're restoring, you're getting back, since you're getting the previous settings, notes, contacts, mail and other settings from your old iPhone. You'll still have Siri though! So, restore when you first get it. Also frequently backup your device, as it will be worth it. You can restore from a backup if something goes wrong or save your data for a future update.
Once you do that, you should have your notes on your new iPhone 4S and iOS 5.
Please tell me if you need any help.
I hoped I answered your questions and solved your problem! -
My old phone broke and I am having trouble figuring out how to restore my contacts on my "new" phone (LG ENV2 Black). Apparently the phone is so old that I am unable to install Backup Assistant on it, which sucks. I have all my old contacts saved on my computer as a CSV and also another copy on a micro SD as VCF. I have tried moving the CSV from my computer to my ENV2 via both Bluetooth and USB cable, but had no luck with either of those. I also tried to pop the micro SD into the ENV2, and although I can load all my old pictures/videos/etc. from the micro SD, I do not seem to be able to restore the contacts from card. I know there has to be some way to manually transfer these files; the contacts are still on my old phone as well; but I was unable to use the transfer wizard for that because my old phonedoesn't seem to be supported by that (Pantech Jester 2)
Google a program called bitpim, that might do what you want. Never used it but it's been talked about on the forums. Other than that you might have to input them manually. Mary
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i am trying to get my contacts from an old iphone 3s to a new 5c and i am not getting the new phone to stay connedted to itunes. some help please on this problem!!!
One way is to Drag and Drop the Entire iTunes Folder from your Old Computer to an External Hard Drive...
Then Drag and Drop the Entire iTunes Folder to the location of your Music on the New Computer...
These Links may Help...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Moving iTunes Media Folder
http://support.apple.com/kb/HT1364
Cheers -
I got a new phone last month. I just tried to sync it to my computer and I forgot to click on new account,, it synced with my old phone now I dont know how to get my new phone info in here
Hey philly rose,
It sounds like you accidentally restored your new iPhone 5 with the backup of your iPhone 4S. If you want to return the iPhone 5 to factory settings, and have the option to setup as new, you'll want to restore it with iTunes (omitting the steps about backing up and restoring from backup):
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Enjoy your new iPhone!
Matt M. -
I have an older iPhone (3gs) and need to upgrade to a newer phone (4S). I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone. But not sure how to do that. When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does. When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that. Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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