HT1766 I backed up my I Phone contacts to I Cloud. When I go to ICloud on my MAC, the contact list I see is the email contacts on my MAC. How do I get the phone contacts in order entered onto my MAC?

I backed up my I Phone contacts to ICloud. When I go to ICloud contacts at ICloud.com on my Mac computer, the list is not as I saved it; it appears to be my contact list on my Mac computer. How do I get my current IPhone contact list to show up.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Have you activated iCloud on your Mac? Have you configured iCloud to sync Contacts for to your Mac in System Preferences?

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2 iphones 1 computer. updated my wifes phone to ios 5 her phone got wiped of all apps and all my contacts are on her phone. we had been using the same apple id but different user accounts on our laptop. How do i get her phone back to normal?

2 iphone 4, 1 computer. i upgraded to ios 5 and just updated my wifes phone as well. her phone got wiped of all apps and all my contacts were put on her phone. we had been using the same apple id but different user acct on our laptop. How do i get her phone back to normal??

Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

First, back up your old iphone manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your old phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
After that, connect your new phone and let iTunes set it up. iTunes will detect the old 3G backup and ask you, if you want to use it to restore the info on your new iphone. If you agree, all settings and data will be present after the process is finished.
This is also explained in this article: http://support.apple.com/kb/HT4137

HT1267 HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default

I HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default??

Thank you for your help, much appreciated
Regards
Geoff

My iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
PM

I down loaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you

I downloaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you.

Hi- apparently I also had a similar moment of madness and thought that 'freeride games' would be fun. Well, so much for that! It added a ton of things to my tool bar, I would like to uninstall it, any suggestions for this one?
thanks :)

The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again?

no.
you need the update for a mac, not windows.
Product updates

How do i get my music off my pc and onto my mac ?

This is probs the oldest question out there, but how do i get my music off my pc and onto my mac ?

Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder.
If this is to a new computer and you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Windows users see tip at: https://discussions.apple.com/message/18879381#18879381
Consider moving everything from your Windows PC to your Mac in a single move, including your iTunes library: About Windows Migration Assistant - http://support.apple.com/kb/ht4796 - Learn about how to use Windows Migration Assistant to migrate your files from a Windows PC to a Mac.

I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI. By default they are saved to your download folder. You can begin the installation process from there.

I just received my new phone from Verizon, I turned it on and followed direction for set up...now I lost my connection with ATT....How do I get the service back from ATT...not due to change until the 16th

I just received my new 6 from Verizon by mail. I was not due to change carriers til the 16th, but I turned on the new phone and did the set up...now I lost ATT. How do I get the ATT carrier back on my old phone?

I just received my new 6 from Verizon by mail. I was not due to change carriers til the 16th, but I turned on the new phone and did the set up...now I lost ATT. How do I get the ATT carrier back on my old phone?

HT2731 If i purchased coins on a game (doubledown casino) and did not get the coins, but was charged for them what do i do? How do i get the coins or my money refunded?

If i made a purchase on a game(doubledown casino) but never got my coins, but the money was taken out of the account, what do I do? How do I get the coins or my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup. How can I get the music that resides on my ipod nano (4th generation back onto the new hard drive on my pc.

I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
Help!

No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support

I captured from mini-dv camcorder to FCP7 using control from my computer and firewire. I cannot find the file or clips I transferred anywhere except for in Finder. How do I get the clips from Finder to FCP7. Also I did not see audio on the computer meters

I captured from mini-dv camcorder to FCP7 using control from my computer. I only find the capture clip in Finder. How do I get the clip in Finder to FCP7.
Also my audio in the capture was not showing up on my audio meters on my computer-is this normal. Thanks

you will not see the audio meters from within fcp move while capturing.
If you only see the captured clip in the finder, not within fcp, there's something wrong. You might try deleting your fcp preferences
https://discussions.apple.com/docs/DOC-2491

The page layouts for a book created in iPhoto are blank. How do I get the original book back?

I have a MacBook Pro, Mac OS X, version 10.7.5, Memory 4GB 1067 MHz DDR3, Processor 2.53GHz, Intel Core 15. iPhoto '11 version 9.4.3.
I created an iPhoto book using iPhoto '9 in 2010. I bought the book and now want to buy another book. When I went to iPhoto, I discovered that all of the pages are blank. In the thumbnail for photos in project, the photos that I used are checked. Now I see that other photos for different books also show in the "photos in project" panel. Should I delete these foreign photos? How do I get the original book pages/layout back? Help! Patnd

Do you have a back up?
If not you're into using file recovery software like File Salvage - you can download a free trial and it will scan the disk for you and tell you with might be recoverable. Actual recovery will require that you purchase the app. There may be many files with the same or similar names. Always recover the largest file size.
There are other such apps. Search on Macupdate or the App Store

HT1766 I backed up my I Phone contacts to I Cloud. When I go to ICloud on my MAC, the contact list I see is the email contacts on my MAC. How do I get the phone contacts in order entered onto my MAC?

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