HT1766 I get an error message when trying to backup my phone:  HELP

Error message: iTunes could not back up the iPhone "MY iPhone" because the backup was corrupt or not compatible with the iPhone.
I don't understand why it wouldn't be compatible; using Macbook pro with iphone5. Itunes us up to date on both devises. What could be wrong here? Please help with any information possible. Thank you.

Hey Aarohead,
If, when trying to create an iPhone backup, iTunes displays an alert message and the backup fails, you'll want to follow along with the troubleshooting steps in this article and see if that resolves the issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Have a good one,
David

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