HT1766 i have ann error (-1) when restoring my phone in itunes anyone can help please

i dont know what i need to do? i have iphone 5 i always have a msg from itune whenever i am restoring my phone it says error (-1) please help

http://support.apple.com/kb/TS3694#error1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
If you have already tried this several times with no change, the iPhone includes a one year warranty.

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When my ipod connect to computer,windowss want me to format the ipod,and when the process is running suddenly windows said"unable to format this disk"and my ipod can't connect to itunes. anyone can help me?

when my ipod connect to computer,windowss want me to format the ipod,and when the process is running suddenly windows said"unable to format this disk"and my ipod can't connect to itunes. anyone can help me?

Check the iPod Hardisk, with DiskDiagnostic as posted here by tt2
https://discussions.apple.com/message/17776595#17776595
It wont fix your problem, but help us both, in troubleshooting, and reducing frivolous suggestions.
If your report says high Realloc or Pending Sector, then it's time to have your hardisk replaced.
Have a nice day!

Hi, I cannot be heard when iam on the phone? Does anyone can help me?

Hi, I cannot be heard when iam on the phone? Does anyone can help me?

Thank you for the feedback. I still cannot locate the actual Audio file to listen to the book though. I can look on my iPhone and see that it says the book is downloaded but I cannot find it anywhere on the actual phone. I can listen to the Audiobook from my computer, but can't see it anywhere on my iPhone, which is where I really need it. When I plug in my old iPhone 4, it is still listed and I can listen to it.
It is not listed under Music, TV Shows, Movies, Audiobooks, Tones, Purchased or Downloads.
Screenshot from new iPhone 5. It says the Audiobook is downloaded.
Screenshot from old iPhone 4: (This is how I used to listed to my Audiobook before I upgraded to iPhone 5)
Once I clicked on "Purchased" on the iPhone 4...my Audio files are listed and I could click on them and play.
(iPhone 4 screenshot)
Now when I try to go to the same screen on my new iPhone 5, the Purchased button doesn't exist on my Downloads screen and I can't seem to locate the actual Audio Files anywhere, although the phone says they are downloaded and the iTunes App on my PC states that they synched to the phone. Any help would be greatly appreciated.
New iPhone 5 screenshot of same screen but without the "purchased" button.

HT4993 I restored my phone to factory settings. HELP PLEASE!

I had to restore my phone to factory settings after an upgrade on itunes went bad. Now I have lost ALL my info: contacts, texts, emails, pics etc!! HELP PLEASE! Each time I have connected my phone to my computer it has backed up. When I restored and it asks if I want a previous backup (YES!) it does NOT show the backup I need with all my info. Any help would be GREATLY appreciated. I am frantic that I lost all my information!!

I did back up. On Apple I read if I restored I could use a previous back up. But when I have connected my phone to my computer 2x this morning, it backed up. I need to get to the 3rd previous back up. Any suggestions please?

My itunes deletes all of my apps, music and movies every time i go on it and i have to recover it, its such a painand if anyone can help please dont hesitate to comment

Every time i go on my itunes its as if i have just got it and i have never used it before it's as if it resets over night and the next day i have to load all my apps, music and movies back on to it. if anyone can help or if anyone knows someone who can please say something because its a right pain in the neck. My operating system is Windows Vista and my Itunes version is 10.2.2.12
please help

Your problem is normally caused by a program locking the iTunes library so that iTunes can't close properly. There have been a number of causes fro this.
There is a problem with media management software Vaio xml library Manager, the Vaio content manager and the Vaio Music Box software
http://discussions.apple.com/message.jspa?messageID=8537277#8537277
Work around:
In Control Panel, turn off Vaio Content Folder Watcher and VAIO Content Metadata Intelligent Analyzing Manager.
Also see:
http://support.apple.com/kb/ts2715
Sony has issued upgrades for some models, check you Sony download site to see if there is one available.
I would check the work around first.
If that's not it, try temporarily disabling you continuous backup to see if that is the cause.

Error Message When I try to update... HELP PLEASE!

Whenever I try to update my ipod, I get this kind of error message:
The IPod "My Ipod" cannot be updated. The required file cannot be found.
What is causing this problem and what can I od to fix this?
I have already tried re-installing the newest versions of ITunes and Ipod software and I restarted my computer numerous times. Please help!
THANK YOU!
30G IPod video Windows XP

OK first we will see if the issue is on the PC side and not the iPod. Uninstall iTunes,Quicktime, and the updater from control panel>add/remove. Uninstalling iTunes will not delete any playlist, songs, ect ect.
Then run chkdsk in windows to correct any lost or damaged system files. To do this goto "My Computer" rightclick the harddrive (Usually C Drive) Select properties>Tools tab and under "Error checking" hit check now. In the following window that appears, put a check beside "Auto fix file system errors" hit OK then hit yes in the next window. Reboot and after the check is done it will boot back into windows
Now disable any antivirus/security/norton/mcafee products then download/install the latest iTUnes here http://www.apple.com/itunes/download/ and iPOd updater here http://www.apple.com/ipod/download/
If this does not work check the system for malware (General term for adware and spyware) with Ewido, this program tends to catch alot of malware that messes with iTUne and iPod software http://www.ewido.net/en/download/

I put parent control on my sons apps so he cant download 17 apps, but I just found out if he restores his phone in itunes he can download an app then go back and back it up. Is there a way I can black restore on Itunes?

I put Parents Control on my sons apps so he cant download 17+ apps, but I just found out if he goes on itunes he can restore his phone to orginal settings which wont have parent control on it. Then when ever he wants he cant backup his phone so it looks like nothing ever happened. Is there a way I can bloack restore on itunes?

You can't block restoring in iTunes, but any restrictions you put on the phone are included in the iPhone backup, thus if your son restores from backup, he will restore any restrictions you put on the phone. His only choice, to completely remove restrictions, is to restore as a new device. You can also set parental controls in iTunes: iTunes>Preferences>Parental.

I can't upgrade from IOS 6.0.1 to IOS 7.1.1. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation. Cannot restore or update in iTunes either. Help please?

I can't upgrade from IOS 6.0.1 to IOS 7.1.1 on my iPad 2. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation if I try and install it. It claims that I have lost internet connection, which I have not. I cannot restore or update the iPad in iTunes either, if I try to, I get an error message which says that I 'do not have permission to access the requested resource'. I am using the latest version of iTunes on Windows 8. I have tried putting the iPad in recovery mode and restoring it with iTunes, the result is the same.
Any help would be much appreciated.
Thanks!

@Rudegar
Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
Thanks

HT4528 i accidentally restored my phone thru itunes I can't see messages

I want my phone back the way it was

then restore the latest backup
Curious... How does one accidentally restore a phone? You go through at least 2-3 prompts before the restore starts???

TS1368 Extremely frustrated with error message when trying to download apps and updates. HELP please!

I have been trying to download a couple of apps and keep getting the message "cannot connect to iTunes." This is nonsense because I can access both the app store and iTunes directly. I've downloaded other items today with no problem. Now all of a sudden I'm getting this error whenever I try to download an app or update an existing one. And it doesn't help that that it practically takes an act of congress to access a human being to ask a simple question. I would very much appreciate any help I can get in resolving this issue. I have already tried rebooting my iPad and my software is up to date. Haven't tried it with my iPhone yet. Thanks.

You can't use Safari to download iPad apps. Only use iTunes/App Store.
 Cheers, Tom

I get this error message when i try to install iTunes on windows 7.PLEASE HELP...

there is a problem with this windows installer package.a program required for this install to complete could not be run.contact your support personnel or package vendor
can't seem to find an answer for this anywhere.

id just like to add to this again.after spending the last 5 hours trying to solve this and getting no acurate help from either the apple website or microsoft website i was given the answer not by one of the many computer geeks on the internet who tell you to delete this,delete that,download this or that etc etc but by someone in the same boat as me who stumbled on it by chance.
Solution...simply click START - ALL PROGRAMES - APPLE SOFTWARE UPDATE
this will prompt you to update a file that makes your installer more compatible.click yes.once this is done a list will appear with a number of apple programes available for download.iTunes is on the list click that and it will install the latest version for you,job done.It really is that easy at last!!!

PC resets when adding Vid/Mov to Itunes on Nano3g, Help please

Hello,
Just bought a Nano3g 8gig, I dont know why but everytime i try adding Movie/video files from my PC to Itunes my computer comes up with an error, sometimes reseting the computer also. I dont know whats wrong
Please help, Thankyou
biLLy ~

What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode?

TS3297 Ok..im stuck...i wanted to update my iphone 3gs so i plugged it into itunes, it wiped everything then i clicked restore and it wouldnt do that..so i updated itunes and it wont restore my phone back to normal..help please?

All my phone has got on it is a picture of the itunes sign and a wire...

If your iPhone suddenly freezes or is just not working right, you can do a hard reset by following these simple instructions:
Press and hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
Hold both buttons until the iPhone shuts off and begins to restart.

Error 1418 when restoring

when i plug my ipod mini into my computer my itunes tells me it has to be restored becuase it cant be used when in recovery mode. when i try to restore my ipod it has a "unknown error" and wont complete.

First try updating iTunes to version 7.0.2. as this article explains.
Error 1418 when restoring any iPod using iTunes 7 or later.
Here's the iTunes download.
iTunes download.
Also, some people have had success trying the fix mentioned here.
Error 1418.

HT201413 I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

HT1766 i have ann error (-1) when restoring my phone in itunes anyone can help please

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