HT1766 I have been trying to back up my iphone it says I have 3.5 GB to 5 GB but I thought my phone had 8 GB. I got a message that it would take 8 hours and then I got a message it couldn't back up. Any one have an idea of what the problem could be?

I have been trying to back up my phone and got a message that it would take 8 hours. I let it go over night and when I looked at it in the morning I got a message my data couldn't be backed up. I though my phone had 8 GB. If I have too much data what items should I delete in order to have my data backed up? I have deleted most of my pictures so I didn't think I had that much data to back up. If any one has experienced this please advise. I think my battery is about to die and I want my data back up ASAP.

What computer do you have?
What operating system is it running?
Allan

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I've added a bday to a contact and it will still not show up on my calendar. Any ideas on what the problem could be?

Any ideas?

Open Calendar app and tap "Calendars" at the bottom of the screen. Tap to check the "Birthdays" Calendar.

When I try to install IOS 5.1.1 using ITunes on my computer, It says it will take 9-10 hours, and then I get an message that it could not install.

When I try to install ISO 5.1.1 using ITunes on my computer, it says it will take 9-10 hours, and then I get a message it did not install.

When I try to install ISO 5.1.1 using ITunes on my computer, it says it will take 9-10 hours, and then I get a message it did not install.

HT201304 I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.

I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences I-Photo. Does anyone know what the problem could be?

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Your Desktop Picture settings and Dock items are stored in the files
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Regards
Léonie

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

Your Mac must be on Lion (10.7) to run iCloud. Apple had to change the operating system to fully support it. Nevertheless, it is possible to get emails from iCloud without having Lion. Please tell me if this interests you.
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Franklin

HT3529 i just created my apple id and i tried to sign in on iMessage but it keeps saying that its already in use,however this is the first time that i'm using my apple id to sign in on any device,what the problem could be?

I just created my apple id and i tried to sign in on imessage but it keeps saying that it is already in use however this is the first time that i'm using my apple id to sign in on any device,what the problem could be?

You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
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I have been trying to download photos. It keeps saying can't create file, please check permissions on destination folder. Ihave made sure I have set the permissions on read and write. What am I doing wrong?

I have been trying to download photos too my MAC. It keeps saying can't create file, please check permissions on destination folder. Ihave made sure I have set the permissions on read and write. What am I doing wrong?

Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
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download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
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close all browser windows, then run the installer

I have just downloaded OSX Mavericks and am having a lot of problems with my iCloud account. I get a message "this iMac can't connect to iCloud because of a problem with (and then it quoted my e-mail address) Does anybody know what the problem could be??

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Mike

Hello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike

I have never dropped my iPhone and when I try to take a video on my phone there is no sound and if I send it to someone they can't hear it either I don't know what the problem Is but will apple replace that? Or will it cost some money to fix it?

I have never dropped my iPhone before and when I take a video and or send it to a friend they can't hear it and either can I. I was wondering if apple would replace it by sending me a new iPhone or if it would cost money to fix?

You can message them in the chat click on this link http://store.apple.com/us/search/chat-support then click on Chat Now next to the blue bubble

Yosemite UPGRADE, Apps that I try to update fail with the message that connection to App Store failed, then i get a message that the updates were purchased by another user ID or purchase cancelled. All five updates have this error

AFTER I UPGRADED TO YOSEMITE, I TRIED TO UPDATE THE FIVE APPS THAT I WAS BEING NOTIFIED NEEDED UPGRADING (IMOVIE, IPHOTO ETC). I TRIED TO UPDATE VIA THE APP STORE BUT GOT A MESSAGE "UPGRADE NOT POSSIBLE WITH THIS APPLE ID BECAUSE IT WAS EITHER BOUGHT BY A DIFFERENT USER OR THE ITEM WAS REFUNDED OR CANCELLED." I DO NOT HAVE A PROBLEM SIGNING ON TO ICLOUD OR ANY OF THE OTHER SERVICES USING MY APPLE ID, I ALSO CHANGED THE PASSWORD AT THE PROMPTING. SO I'M NOT SURE WHAT IT MEANS. WHAT CAN I DO TO UPDATE MY APPLICATIONS?

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
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Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
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Step 5
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Trying to download from audible.co.uk but get error message that iTunes is incorrectly loaded and i should reinstall - error message 1007. I have no idea how to do this or why i get the message as iTunes works perfectly well.

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caek1 wrote:
Hi,
I'm trying to change email address on my Apple ID since the email registered for the account has been hacked and I can't access it anymore. The email I want to change to is connected to another Apple ID I created about 4 years ago, though I successfully changed the email on that account as well. So the email I would like to use for my main Apple ID shouldn't be "locked" anymore.
Though, when trying to change the email on my Apple ID I get an error message (in Swedish, so this is a direct translate from google): "This e-mail address is your email address for notification. It can not be used as the Apple ID or primary email. Choose a different address."
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It means exactly what it says... The email Address is in Use. You cannot re-use it.
Apple ID Support > http://www.apple.com/support/appleid/

I keep getting messages that my storage is full and I should go to settings to fix it. I do not have alot of music or photos on the phone how can I find out wha tth problem is?

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My appstore app shows an update available for CodeBox, which I did not buy, does anyone know what the problem could be? I don't think I have been hacked (no money subtracted, etc.)

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Thanks!
Isidro

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I own an iphone 3gs and it just turns off when it wants, like when its loading something? does anyone know whats the problem?

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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
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Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1766 I have been trying to back up my iphone it says I have 3.5 GB to 5 GB but I thought my phone had 8 GB. I got a message that it would take 8 hours and then I got a message it couldn't back up. Any one have an idea of what the problem could be?

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