HT1766 I have to change my passcode but keep being asked to put in current passcode which I dont know

I dont know my current passcode but am being asked to put this in the phone.............
How do I access my current passcode.
My phone keeps taking me to this question when I power up and I am unable to do anything........

Contact iTunes support, explain the issue and ask them to remove the money from your account.
iTunes Support
http://www.apple.com/support/itunes/
The other option is to temporarily register a bank card with the account and buy something cheap, like a 99¢ app. The store will use your 14¢ first and then charge the rest to the card.

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HT4061 Hi, I did an IOS update last week and when the ipad rebooted it is asking me for a passcode ... i have never entered a passcode originally so dont know what passcode to input to open my ipad... it just locks me out... help what do i do ??

I need help :-(
Did an IOS update last week and after the Ipad rebooted it said slide to unlock then asked for a passcode to be entered..... I have never set a passcode ever ??
What number do I enter to unlock the Ipad ... have tried the usual 0000 and 9999 etc but just locks me out .... HELP !!!
Or is there a way to go back to factory settings ?? (Without losing my Apple ID etc)
Thanks

If this was your first update to iOS 7 then you were asked to CREATE a passcode. Also there would have been a small Skip button to avoid creating the passcode. If, when you encountered that request you went ahead and entered a passcode number then you must use that number to unlock your device. Once the device is unlocked you can change or delete the passcode using the Settings app.
To completely remove the passcode lock you need to connect your iPad to the computer you normally sync with and restore the iPad. This will erase all data on the iPad so be sure your info, photos, etc. are backed up first.

I have downloaded photoshop elements but I cannot open it. I keep being asked for my Adobe sign in which I do and then the photoshop icon disappears from my side bar - I am on a mac. Please help!

I can't open this product, every time I try to it just asks for my adobe sign in and then when I log in the photoshop icon disappears and nothing opens. I have tried uninstalling and re-installing the program but the same things happens.

Contact Customer Care

I am trying to complete a form but can't get to the final drop down question as it is not displayed because it falls below where my screen ends. i have tried changing the resolution but that doesn't work. any suggestions?

i am trying to complete a form but can't get to the final drop down question as it is not displayed because it falls below where my screen ends. i have tried changing the resolution but that doesn't work. any suggestions?

brilliant
google chrome works where safari doesn't on my macbook air. many thanks
i now have an embarrassing qu. have dowloaded spider solitaire (sad!) and i can't add cards at the bottom of a column for the same reason - the display cuts short. i have tried to extend it with the arrows in the bottom corners but it makes no difference. any ideas?

Display suddenly changed I have tried changing in utilities but nothing works. The print is enormous and out of focus the screen has shrunk in width but programs open too stretched in length? What can I do?

The display suddently changed two days ago. Everthing exploded in size. I have tried changing the contrast but nothing works. The display screen becomes either too wide, too long, or too narrow and in all cases the font is extra large and out of focus. What can I do please I am really disappointed since my iMac is only 2.5 months old.

Don't think so. But tried it anyway. I have been into utilities and tried different contrast settings now I don't know what is the right one. But no matter which one I tried I have either about a third of the screen black, with display centered as though hidden behind the black. What is going on?
Also, I have to say that I can't understand why there is no information anywhere on what the correct settings should be.
Any ideas Capt?

My word perfect documents have been changed to .doc but I can't open them in pages. ugh!

my word perfect documents have been changed to .doc but I can't open them in pages. ugh!
they are wpd files from around 2001-2003 that my Dad emailed me and on a PC was easy to simply relabel as .doc but despite this I cannot open in pages or convert to pages.
Please can you help me?
cheers!
DT

In fairness to Pages, only apps that can handle Word Perfect docs of that vintage can open them, either. W
As Viking said, changing the extension does nothing to the file structure & metadata of the document. At one time Mac people didn't bother with the extensions, because they were simply a visible indicator of the app that made them, and the Mac would get that information from the file itself.
Since you changed the extensions, some Windows apps may still use those extensions to tell them the file source. When they try to open a .wpd file as if it were a .doc file, they will get very confused.
You can try to open the files by using the Menu> Open command, with the setting of "all files." IF and only if the app can handle .wpd files, then maybe it will open it & ignore the extension.

ı have to change my country but it says ı need to use all of my mony but ı have only 0.24£ how ı could make it 0

ı have to change my country but the system says ı need to use all my money in the stor but ı have only0.24 pound and ı cant find any thing. ı have to change my country becouse ı want to add turkish credit card

If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available?

I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available? Will I need to go back even further? Thanks

Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9:
1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
2 - if your MBP meets the requirements upgrade you system for free to Mavericks. Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
OT

HT1420 Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

If you've forgetten the details for an Audible.com account, see:
http://audible.custhelp.com/app/answers/detail/a_id/3270
Regards.

HT1267 I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my Ne

Hi there,
I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my New Phon?!!
Please let me know how I can get this sorted as soon as possible!! Thank you very much

You can create an Apple ID without a credit card, see this article:
Create an iTunes App Store account without a credit card
Check this post about iPhones from Iran:
Re: Why Apple does not support from Iran? And why not open a store in Iran?

I have forgotten my restrictions passcode and i dont want to lose any media on my iphone, or any apps, i am scared to back up my media for restore in future as these photos and videos mean a great deal to me, is there any way i could get around it? Thanks

I have forgotten my restrictions passcode and i dont want to lose any media on my iphone, or any apps, i am scared to back up my media for restore in future as these photos and videos mean a great deal to me, is there any way i could get around it? Thankyou if you can help; oh and last time i restored my iphone it didnt restore ALL the media only some and very improtant photos went missing :(

All media and apps on the device should already be in iTunes on the computer.
If you have forgotten the restrictions passcode, the ONLY option is to restore as new.
Then sync back any media, apps, contacts, etc back to the device.
You can not restore from backup as the restrictions passcode is included in the backup.

HT1339 i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now

i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now. want come back up to the passcode screen

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

I wanted to know explain my problem down package cc2014 where I put the serial number of the problem that I have is that when you open the program asks me start of session in which he put it and go but back inside and it drives me to request the start of

I wanted to know explain my problem down package cc2014 where I put the serial number of the problem that I have is that when you open the program asks me start of session in which he put it and go but back inside and it drives me to request the start of session and I take 3 weeks or more with this problem if they can support me solve it was the number of seire wearing this being installed at a private university

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab.

HT1766 I have to change my passcode but keep being asked to put in current passcode which I dont know

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