HT1766 I lost all of my contact information when I back up it into ITUNES last night and I see that Itunes completed a back up. I tried to restore it but the phone would not respond. So I started as new and it store me back when I purchased the phone 2 ye
Last night I back up my phone to my computer as always and once it completed it was not responding. I tried to restore the infromation as of the back up last night but it ask for a password which I do not remember placing. I was able to store as of the date I purchased the phone 2 years ago. Also, I am not in the cloud.
How do I get this password so I can get my information back???
Thank you
Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library.
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Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
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Hello,
I just had to have my iphone reset and lost all my contacts. I see that there is a place now on itunes but its wanting to synch with either outlook, google or yahoo and I just want to put my contacts from my phone into a back up. Can this be done or do I need to get the moblie me in order save them?You have not transferred photos from your iPhone to your computer for the past two years?
I guess these were not important photos, then. Because if they were, you would take proper precautions.
Avoid this in the future by following this article: http://support.apple.com/kb/HT4083
Now, maybe you've got Photostream enabled. http://support.apple.com/kb/HT4486
Best of luck. And next time, do backups of important data. -
I just upgraded the software on my iPhone and LOST all of my contact information!
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The iTunes icon and cable means that it's gone into recovery mode - you will need to connect the phone to your computer's iTunes and you should be able to use that to reset the phone, and you can then restore/resync your content to it
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Hello Linda,
Thank you for the details of the error you are getting when trying to restore your iPhone. I recommend the steps below for error 4014:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error4000
Thank you for using Apple Support Communities.
Best,
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After resetting the SMC the keyboard is inoperative. On the start screen appears a traslucent square with a horizontal bar in white, and a row of empty dots below (the same format as for example the brightness symbol). I cannot turn the Mac off with the power button, only with the trackpad, clicking on the turn off symbol on the screen.
When I try to login with my username, no characters appear as I type.
I can login as a guest, but from there I can do nothing, because the keyboard is still inop and if I wanted to, for example, have the software updated, I need to type an admin login, which is impossible.
Thanks for your helpWhat happens if you close the lid? Sleep?
In your place I would use sleep state to reset PRAM, as it can resolve your graphical mess.
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How can I retrieve information that has been backed up on my computer after updating my iphone?
Restore your phone from the most recent backup
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Hi my Software updater, won't update it starts and then after a minute it gives me a Network diagnostics message, that the server is not responding.
Please include your Mac model and OSX in your profile, as it will help the community to help you. Thanks and welcome to Apple Communities.
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marie274 wrote:
My printer HP photosmart was working but now says printer not responding. Wireless network test came back with no problems. Any suggestions on how to fix this?
What exactly happens between the the time the printer was last working well and no on your system? Any updates or upgrades?
Lupunus -
after downloading updates for the first time, i was asked to restart my mac. it started writing configuring installation. the staus bar just showed a little and remained like that for more than 3 hrs. i tried several times wit no success. it has not updated my mac OS X 10.5.
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If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
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While I have a few ideas, I think you'd have better luck troubleshooting this in the iCloud forum.
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