HT1766 I lost SIM CARD TRAYER. I need one for activation my iphone 5c, can I buy it there?

i made an appointment to buy SIM card trayer which I lost.
Rep said I must visit one of tech/genius
is it true that I must be there?
I DO NOT KNOW WHAT IS IOS..SO I choose any of one

Hi sharonheeja,
Thanks for visiting Apple Support Communities.
I recommend using this link to locate a nearby Apple Retail Store or Authorized Service Provider to help you:
Find Locations
https://locate.apple.com
iOS is the operating system your iPhone uses. For more information, see this page:
What is iOS
https://www.apple.com/ios/what-is/
Best,
Jeremy

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