HT1766 I need to go into Apple store and want to back up to the Cloud, but part of the problem is my phone wont back up... any solution before I go in for my appointment today?

How do I backup before an Apple store appointment, but my iCloud backup isn't working....

Hi there sarahperrinopriestle,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/ts3992
-Griff W. 

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