HT1766 icloud backup screen is frozen on ipad and I can't slide to open. What do I do?

icloud backup screen is frozen on ipad, and I can't slide to open. All locked up!

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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HT1766 My Iphone screen is frozen as "Restore Failed. Can someone help?

I just receive a company issued Iphone 5. I wanted to download music from my wifes MacBook through our iTunes files. So I connected the devise to the MacBook. I can't remember all the steps but it started to Restore my device idicating it was restoring my wife's Iphone. I paniced thinking that my company phone would can restored with my wifes stuff so I unplugged it from the MacBook. Now the phone screed is frozen at "Restore failed" and I don't know what to do. Can someone help me to get the phone to work.

Hello Georgept,
If the iPhone was disconnected while it was going through a process, you may need to put it in recovery mode and restore it. If you have a backup of your phone on the iCloud, or iTunes on the computer for that matter, after the restore you will be presented with the set-up screens and will have the option to restore from an iCloud or iTunes backup to bring all of your data back. The following article has the steps for putting the iPhone into recovery mode and restoring.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Once the iPhone has been restored, you can use this article as a reference for restoring from your iCloud or iTunes backup to recover your data.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thanks for reaching out,
-Joe

My old iCloud ID still exists on my iPad and I can't delete it.

I deleted my old email which was also my apple ID. In ¨manage Apple ID¨ at apple.com I changed my primary email, but on my ipad the old apple ID remains even though the email is gone. When trying to sign in with the old apple ID it says it has been deactivated.
How to change in iCloud/iPad settings from the old appleID for the new one?
I can't delete the old iCloud account from the iPad because the password is not accepted for signing out of ¨find my iphone¨.
How do I delete my old Apple ID in iCloud from my iPad and replace it with my new one?

I found the answer... to disable "Find my iPad" first before trying to delete the iCloud account, and the password was accepted. When I tried deleting the iCloud account before disabling "Find my iPad", the password wasn´t accepted.

My icloud backup paused on my iPhone 5S and i can't get it to finish. how do I get to to complete the restore process?

When I got home from the store, I had to retrieve my backup from and Iphone 5. It restored most things, but it has not finished. It promoted me to connect to itunes, but that hasn't helped either. I need it to finish restoring so that I can back it up. Any ideas?
Thanks,

It was O2 he was on. I don't know if it was unlocked. How do I check? And also how would I get it unlocked?

The icloud backup window appeared on my ipad screen. It won't go away and my ipad appears to have locked.

The icloud backup window appeared on my ipad screen. I pressed Ok without thinking and everything on my ipad seems to have locked.And the icloud backup window won't go away.

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the iPad restarts, so you will be able to use the device again

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

ICloud Backup Screen

I'm a little confused as to what what the iCloud Backup screen means.
Could somebody define what the difference between Backup Size and Next Backup Size is? There seems to be quiet a large gap between those to. Right now back ups only take 3 or 4 minutes so I assume that the bulk of the backup (the pictures) have already been uploaded. However, if the pictures have been uploaded shouldn't there be more than 7 GBs used?

Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

TS3274 icloud backup box won't go away, so i can't turn off my ipad or do anything on it

icloud backup box won't go away, so i can't turn off my ipad or do anything

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.

My web screen is frozen (grey shaded) and will not let me close out page.

my web screen is frozen (grey shaded) and will not let me close out page. 4 pages open now.

Tap the home button to go to the home screen. Then go to Settings>Safari>Clear history, Cookies and Cache. Restart the iPad. Hold down on the sleep button until the red slider appears and slide to shut down. then press the sleep button and hold until the Apple logo appears. Let go of the button and let the iPad boot up. Try Safari agin.

I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account?

I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account? I have been able to log into what appears to be three of the four iCloud accounts I have. Two of them seem to be remarkably similar, and one appears to be only for my MacBook.I think I know which one my iPhone is backing up to, as I successfully restored from a back-up last week. The fourth iCloud account I can't access via password or security questions. Any advice would be much appreciated.
Thanks.
Cheers,
Aaron
Melbourne, Australia

You cannot merge accounts.

I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?

I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?

The only thing I can see strange is that when I login my iCloud account through my principal email address, when I check my preferences is marked an @me.com address that is old and I don't use it anymore, but I can't erase it or even change it.

I changed companies and had icloud with my old company - now i want to just use my personal id and can't change any icloud info to match my personal ipad id - i can't delete the icloud without the old company id and password which is not available to me

i changed companies and had icloud with my old company - now i want to just use my personal id and can't change any icloud info to match my personal ipad id - i can't delete the icloud without the old company id and password which is not available to me - it probably doesn't even exist anymore!
Because I can't delete the icloud account, I keep getting view terms to accept and it wants to go to the old company account. I can't do anything to get rid of this - when I try to delete the icloud it wants me to delete find my ipad and asks for the old co. id and password - it's a vicious circle and i just want to get rid of it and start fresh with my regular personal email id and password!!! Help!

You will need that old Apple ID and password, which does indeed still exist. Apple doesn't delete Apple IDs, though if this ID was in the control of your company they may have changed the password. If so, you will need your former company to log into the iCloud account using that ID and password and erase the iPad or remove it from iCloud:
http://support.apple.com/kb/TS4515?viewlocale=en_US
Until that's done you cannot change those settings, and if you try to restore the iPad will have it locked with Activation Lock and thereafter be unusable.
Regars.

HT201412 My lock screen is frozen. It will not let me slide to unlock or anything. I can't power it off because my lock button is broken and I can't do the assistive touch thing? Help!

My lock screen is frozen! It will not let me slide to unlock or touch the screen at all. I can't power it down either because the lock button is broken. A friend of mine said I might need a new Digitizer? Is there anyway I can avoid that? Pleasae Help!

I am having the SAME exact problem! Except instead of lock button broken it's my home button so I can't do the whole "put in recovery mode" deal. My screen only says "tap the home button 3 times" and it has my screen locked until I hit the home button but since it is broken I can't get in my phone at all. I have all of my work info in my phone so I'm screwed and can't get any help. PLEASE let me know if you find a way around this...!!!
Thanks!

TS2446 I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated

I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

HT1766 icloud backup screen is frozen on ipad and I can't slide to open. What do I do?

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