HT1766 icloud backup / sync new phone

what if the set up assistant doesn't appear? How do I get my icloud back up on my new phone?

As wjosten said, go to Settings>General>reset>Erase All Content & Settings, which will erase the phone. You will then go through the setup assistant as you did when it was new. During this you will be given the option to select this option to restore from an iCloud backup, as shown in this image:

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Trying to restore from icloud backup to new phone

I have just bought a new phone as old one was damaged. I am trying to restore from icloud backup. when it asks for a rescue email address it won't accept the address I am submitting even though it is not any of the addresses that are already registered with icloud as apple id, alternate or rescue emails. this has happened with two different email addresses now, neither of which icloud have a previous record of. not sure what to do now!

You actually have to go through extra steps of setting up your phone as new, updating and then erasing and restoring from that back up.

How can I sync my Iph5 to my MacBook. The MacBook is currently on os x 10.5 and to sync itunes and backup my new phone I am getting a message saying i need 10.6 or later and it won't download.

.How can I sync my Iph5 to my MacBook to back up on itunes. The MacBook is currently on os x 10.5 and to sync itunes and backup my new phone I am getting a message saying i need 10.6 or later and it won't download.
catherine187

As stated in the System Requirements, an iPhone 5 runs iOS 6. In order to sync to a computer you must have OSX 10.6.8 or later and iTunes 11 on the computer. If you can upgrade your MacBook to OSX 10.6.8 (Snow Leopard) you can purchase this version of OSX in the Apple Store. Most intel macs can run at least OSX 10.6.8. If your MacBook is a power pc Mac you are at the end of the supported operating systems and will not be able to upgrade the OSX or sync your iPhone 5.

HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again.

I have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

i have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

This is not very iTunes Public Site Manager related... but I was in the same situation as you a little while ago.
1 - Sync/back up your old 3gs.
2 - Activatie your new phone when connected to itunes via cable and it will ask you if you want to restore our old phone.
3 - ???
4 - profitt!
might also work with icloud but i have not tried that method.

I lost my phone had everything backed up on icloud.got my new phone,went to retrieve my photos but it duplicated a certain amount therefore used the free 5 gb of data. purchased 16gb then but cant see my old photos or old iphone on icloud account

I lost my phone had everything backed up on icloud.
got my new phone,went to retrieve my photos but it duplicated a certain amount therefore used the free 5 gb of data. purchased 16gb then but cant see my old photos or old iphone details on icloud account. it only shows the certain amount that duplicated but no old phone details or old photos.
gutted all travelling photos

If you have a backup of your old phone, the backup should include your camera roll photos. Restoring the backup should recover them. This explains how to restore an iCloud backup: iCloud: Restore your iOS device from iCloud.

HT201077 My Iphone 4s was replaced by the Apple store today. I previously backed everything up to Icloud. I'm downloading everything from Icloud onto the new phone. The pictures seem to have stalled on number 215 for the past hour or so.

I had my I phone 4s replaced today at the Apple store. I previously backed it up on ICloud. I'm downloading from ICloud to the new phone. The pictures have been stuck on number 215 for an hour now. I've turned the phone off and on several times, but it won't progress in downloading the pictures. This happened the last time the phone was replaced and there was something I could do to get things moving, but I don't remember what?

Then you'll have to decide when you think it's hung and unlikely to restart. At that point, you'll probably have to reset it (by holding the power and home buttons at the same time until you see the Apple logo, then release) and try restoring the backup again.
The only "solution" I've seen posted on photos that fail to restore from a backup that seems to have worked for others, is the on posted by ezjules here: https://discussions.apple.com/message/19518589#19518589. If you restore the backup again, you could give it a try and see if it works for you.

HT4859 I forgot to click Restore from iCloud Backup on new Device.

I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone. Can i still access my CLoud backup for apps, photos, etc.?

You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings. Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below). Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in. You also may want to connect your device to your charger as restoring from backup can take some time to complete.

TS4036 i cant get any photos from icloud on my new phone, how can i retrieve them?

i am unable to retrieve any photos from icloud on my new phone even though i had back up. All of my contacts have downloaded. Could anyone be of some help please thank you

OP you need to be more specific. ARE you saying that they did not restore from your icloud backup? Or are you saying that they didn't show up under your photostream?
If its the 2nd one, because photos are only available to other devices in your photostream for 30 days. Beyond that, they only show on the original device. To get around this, you can, on the original device, share them all to a shared photostream, inviting only yourself to share the photostream and them you'll be able to access them on the new device. Fair warning, sharing them to the shared photostream can take some time so don't delete them till they all show up.
Also read about "Using Photostream"

Sync new phone

how do I sync my new phone to both and existing ipad and iphone? The existing phone has all my contacts where as the ipad had only partial contacts.

you cannot merge multiple devices.
Sync ipad contacts to your iphone.
Backup old iphone
restore that backup to new phone.

Restoring from backup or new phone?

When doing a restore what is the difference between restoring from a backup or new phone? Is there an advantage one way or the other?

The backup for your iPhone that is created and maintained by iTunes, stores all your iPhone settings, SMS messages, recent calls, call favorites, notes created with the Notes application, alarms, cities tracked with the weather widget, stocks tracked with the stocks widget, Maps bookmarks, youtube bookmarks, etc., and photos captured by your iPhone - but I wouldn't depend on this one. Photos captured by your iPhone should be imported to your computer as with any other digital camera. Basically the backup stores all data not included with the iTunes sync process.
If you Restore as a new iPhone, or not from your iPhone's backup, you lose all settings, and all other data stored with the backup.
Your iPhone's backup is updated if needed as part of the sync process - the very first step during the sync process. If you want or need to restore your iPhone, and you want to do this from your iPhone's backup, you should sync immediately before restoring to update your iPhone's backup if needed.

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

HT4847 Turning off camera roll iCloud backup on my phone will not delete any pictures already on my computer will it?

Just wondering if turning of the camera roll iCloud backup on my phone will affect any photos on my iPhoto on my MacBook? Thanks in advance

No.

I just upgraded to the iPhone 5.. how do I get all thats on my iCloud onto my new phone ?

I just upgraded to the iPhone 5.. how do I get all thats on my iCloud onto my new phone ?

http://support.apple.com/kb/HT2109

Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

I also tried the Hard Restart and still has the problem?

HT1766 icloud backup / sync new phone

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