HT1766 If I back up my iphone info and then need the data but do not have another iphone, how do I retrieve the info?
If I back up my iphone and then need to gather the info from the docs, how do I get the data without another iphone? Can I download the iphone info to an ipad to read it or will it affect my ipad?
You can back up your device, either to iCloud or to your computer using iTunes, as explained here: http://support.apple.com/kb/ht1766. If you need to know what version of iOS you are using, go to Settings>General>About and read the number across from Version.
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i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc. How do I restore this info?
From backups you made to iCloud and/or iTunes, and items you synced from iTunes originally.
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I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?
First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Is it normal that every time when I switch off my Iphone 5s and then I turn it on again I have to insert my pin code?
That's what I was suspecting they were asking , but wanted to make sure.
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On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?
Click on the Hot Corners.. button and look at the four definitions. In the picture below, if you moved the cursor to the right top of the screen, it would slide all the applications off the screen as you describe and show the desktop. Set it to "-" to deactivate.
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hello ... I brought my iphone 4 of panama and comes with the sim small, I live in Colombia. and the court but does not recognize it yet ... q in the company will give me a sim tigo that size to see if it works. I was told it comes with open bands ...
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I had 2 iPhone 3G's, one of them screwed up and wouldn't recieve service. Up until then when I backed them up to my computer all was good, then one of them would update and all but a screen would pop up and tell me it couldn't back up to my computer. Recently I replaced the bad tele with an iPhone 4 and it does the same thing while the other iPhone 3G still backs up fine.......What up!!! Help please. Don't wanna lose my info..
I banged my head on the wall with the same problem for two days. Tried everything mentioned, and this worked, finally. The problem is that the backup files are not where you think they are.
You need to delete the MobilSync backup folder. I have a Mac. Went to /Library/Application Support/MobileSync/Backup and deleted the Backup folder.
Fixed the problem. Give it a try and good luck! -
IPhone 5 service issues in home that I did not have with iPhone 3,3GS, or 4
Both my wife and I have the iPhone 5. I have att between 3 and 4 bars with the LTE showing. It constantly gives me a call failure and I receive texts sometimes hours latter. I did not have this issue with my previous iPhones. My daughters are still using the iPhone 4 and they do not have this issue. Is there anything I can do to resolve this issue?
I can answer a few of these. I don't know about the pause. The battery doesn't surprise me. The new apple devices are infamous for having battery life issues. I don't think there is anything apple can do but if you take it in, you can choose to keep or give up your engraving. Keeping it will extend the repair time by a week or two.
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My friend borrowed my iPhone. I want to sell the iPhone, but first I have to erase all the data that belong too my friend. I don't know his password and he doesn't know either. Is it possible to erase the data without using a password?
thanks!You need the password if it is iCloud locked you won't be able to activate the phone for use.
As long as he remembers his email, you can reset the password
If you forgot your Apple ID password
or Forgot Apple ID
https://iforgot.apple.com/appleid
If it is a lock screen password, you can do a restore.
Hold down power and home for 10 seconds and release power but keep holding down home. iTunes will say your phone is in recovery mode so you can restore it. -
Long story short - had to reformat my laptop and lost all my bookmarks and preferences. Could not get Sync to restore from the phone's bookmarks. Backed up phone's firefox profile (Android ICS) to an external SD card. Formatted both phone and computer. New CLEAN firefox install on phone but I havent figured out how to restore the profile backup from external SD back to the phone's Firefox before moving to Sync with desktop. Feeling very dumb and hoping for some help....thanks!
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
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Ordered gold 64gb iphone 6 w/ 9/20 ship date but still not shipped
On 9/19 I ordered a gold 64gb iPhone 6 with a ship date of 9/20 and a gray 16 gb iPhone 6 with a ship date of 10/17. Is it true that the gold won't ship until the gray can ship, even though it has an earlier ship date?
Hi Tmcguirk we know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
ErinW_VZW
Follow us on Twitter @VZWSupport -
(I don't think I can set up an iCloud account on my computer because my macbook is too old to update to an operating system that supports iCloud, but could set it up on my brother's computer or something if it would be helpful.) This is just really frustrating because I know my phone is somewhere in either Ridgefield or Danbury, Connecticut, and like I said I do have "find my iphone" installed - just not sure if it's useful at all without already having the iCloud account - but I have no idea where/how to start looking.
The Find My iPhone app does not have to be installed on the device. The app only helps you locate other iOS devices from your device. What has to have happened is for you to have setup iCloud on the device and turn on Find My iPhone there. If that is on, you do not have to worry about installing iCloud on the computer, just open your browser and go to www.icloud.com. From there, log in to your iClooud account and you should be able to locate your device.
If you did not set up iCloud on the iPhone, there is no way for you to track the device. Make sure you change all of your passwords for all accounts you have on the phone, report it to the police and your carrier. -
I upgraded to iPhone5 and I need to give my iPhon4 to my wife. How do I change the APPle account to her account?
it might be better to completely restore the phone. hold down both the home and power buttons at the same time as soon as the screen shuts off let go of the power button but continue to hold the home button and in a few seconds you will get the connect iphone to itunes logo connect the phone to the computer while itunes is open you will get a popup on the computer screen saying that itunes has detected a phone in recovery mode follow the prompts on the screen and you will have a fully factory restored iPhone 4
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If I lose my iphone, how do I retrieve the info backed up on itunes and apply it to a new phone?
Restore the new phone from the backup of the old phone. See:
iOS: How to back up
Also, as applicable,
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
my computer crashed and I no longer have the itunes library. i get an error msg that my iphone 3g is synced to another library - how can I get the info from the phone to the itunes library without losing everything? How do I delete old audiobooks from my iphone?
You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
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