HT1766 im trying to restore backup on i tunes but have forgot the password can i get passed it please
m trying to restore backup on i tunes but have forgot the password can i get passed it please
Hello there, hullmartyn.
The following Knowledge Base article provides the options available for resolving the issue you are describing:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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Hi
My daughter forgot her password after mispla cing her ipod for 3 weeks. I tried to restore after it went into disabled mode. I get an error 3194.
Some help would be appreciated.Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I am trying to erase all content and settings but i forgot my password how do i retrieve it
I am trying to erase all content and settings but i forgot the password. What can i do. How can i retrieve the password
Place the iPod in recovery mode and then connect to your computer and restore to factory defaults/new iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
my ipod touch 8gb keeps freezing everytime i press something and it never lets me listen to music , i tried to restore it millions of times but it does the same thing
How much free storage space is available on your iPod Touch?
When restoring your iPod Touch with iTunes, did you restore from the backup for the iPod Touch or as a new iPod Touch?
If the former and the problem lies with the data included with the backup, restoring from the backup will also restore the problem putting you right back where you started. -
HT201210 i tried to restore my new iphone 5 but i couldn't, what can i do?
I tried to restore my new iphone 5 but i couldn't, what can i do?
iOS: Unable to update or restore - Support - Apple
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I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
How can I update my apple id( and remove any old ones) if I can't retrieve the old password?You need a third-party program lke one of those discussed here:
newer copy -
tried to get into my ipod touch but i forgot the password. now i have to wait 22,730,882 minutes. how do i fix this and get into my ipod?
https://discussions.apple.com/thread/2640706
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how do i get the encrypt iphone backup password??
Tips here:
http://support.apple.com/kb/TS5162
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your backup data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups, & restore your phone as a new device. Your data will be unrecoverable.
You delete your existing backups here: iTunes>Preferences>Devices. -
Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
PLz any body suggest me i had hanged up with my computer for last 3 day but couldn't solved it.
That article is universal, and not limited to iOS 4.x.
The phone is either jailbroken or has suffered a hardware failure.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service. -
I am trying to restore access to another Apple ID via the ‘Forgot your password’ link. I enter the e-mail address as an apple ID and click ‘Next’. This offers 2 options:
1) Email authentication: To access your information, we will send an email to the address(es) on file for you.
2) Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
Selecting the first option, the message ‘Email has been sent’ is displayed. However, no email is ever received at the address entered. I have tried this numerous times.
Selecting the second option offers the prompt ‘Please verify your birth date to continue.’ I enter the date of birth and am presented with the message ‘The authentication information provided does not match our records. Please verify your personal information and try again’.
Catch 22 - can anyone help me, as this seems an impossible situation for me to rectify?I had a similar problem. I had to call Apple support via phone and ask what apple ids my email was associated with. He was able to give me the email server it was associated with (ex: yahoo, gmail, hotmail, etc) and that sparked off the memory I needed to recall that ancient and unused apple id. Then I had to recover the password, log in to that old id and change the primary email address.
As for no verification email sent, there is a major lag between changing your settings and them actually changing in Apple's system. I don't know why this is. I couldn't delete a secondary email no matter what I tried. Then 4 hours later, it finally let me do it.
hope this helped a litte, good luck! -
I am trying to solve a problem with one of my iPads, I can not remember my password, I did reset it but it was rejected. I do not have a clue on what to do next. Please help somebody.
If your iPad 2 is still using IOS 6, you can wipe it and setup as new.
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I update my iphone to the version 5.0 and it was great, but after I got the 5.1 IOS my iphone started to reboot every now and then. It restarted itself a couple of times and keep working fine, and then it happen again until the screen showed the usb cable and the itunes logo. Its on restore mode, so I connect it to itunes but I always got the error -1 just before the update finished. I have been trying to find out what the error -1 means and how to fix it. My iphone have never been unlock or jailbreaked. I hope somebody have some information about error -1. Thanks.
Have you tried here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
i suddenly observed my iphone screen turns violet, i tried to turn it off but its not responding so i tried to charge it although i just finished charging it.. but still no reaction so i connect my phone to laptop still the same and gradually violet fade and turning to black.. please can any one help me on this matter....
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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