HT1766 itunes  cant restoring my phone backup

i'm restoring my backup on my new apple iphone 5s. but every time itunes unable to restore it. even i cant restore backup on my older iphone 4

What is the error code you are seeing when you try to restore and it fails?

Similar Messages

  • HT4623 itunes cant restore my phone and its not coming on

    my phone was updating on itunes and it said it restore my phone

    Try here first.
    http://support.apple.com/kb/HT1808

  • HT201263 itunes will not recognise my encryption password even though it has been reset. cant restore to last backup?

    itunes will not recognise my encryption password even though it has been reset. cant restore to last backup?

    I'm not aware of a way to reset the password for an encrypted backup. If you have forgotten the password for an encrypted backup, your only alternative is to put the phone in recovery mode and restore it as a new device. Your data will be lost.

  • I was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT4623 the ios6 update downloaded and is now forcing me to connect to itunes and restore my phone. is there any way to avoid restoring it?

    HELP! why has to ios6 update made me have to connect to itunes to restore my phone. i dont want to lose everything

    PLEASE HELP THIS IS URGENT

  • Okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    Hi sigrun from mo,
    If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Regards,
    - Brenden

  • Can I Use iTunes to Restore from iCloud Backup?

    When I try to restore my phone (iPhone 4, current iOS) to a prevous iCloud backup using itunes, it won't let me choose my iCloud backup.  When I try to select the iCloud option under "Backups" it won't let me select my iCloud back up (which was created minutes before) but instead, it makes only gives me the ones I created to the computer.

    You have to do it directly from iPhone.
    Settings > General > Reset > Erase All Content and Settings
    http://support.apple.com/kb/TS4036

  • HT1212 my phone is disabled. Itunes cant recognize my phone. what to do?

    Hello. my iphone is disabled, cant turn it on , only shows sync to itunes, when im trying to do this, itunes doesnt show my phone serial number, and when i do restore i get erorr.

    Hey jurgitafromgbr,
    Thanks for the question. I understand that your iPhone is disabled, and while attempting to restore it, you receive an error message. Can you elaborate on the message you are receiving?
    You might find more information on specific restore errors in this resource:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Additional information:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • HT201263 i cant restore my phone, I keep getting a message to turn off find my iphone, cant get into it b/c my daughter change the password and doesn't remember the password

    help, i need to restore my phone, I keep getting an error to turn off find my iphone,  I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.

    Remove an iOS device or Mac on which you can’t turn off Find My iPhone
    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.                        
    Note:   If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.                            
                               Turn off the device.                       
                               Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud).                                                      If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.                       
                               Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device.                                                      If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have).                          

  • Restoring older phone backup to new phone

    Please correct me if I'm wrong...
    I've had blackberrys forever.  About 50% of the time i got the latest phone becasue i damaged the previous one.  I often did whole phone backups, but could never restore the backup to the new phone.  I rarely got the chance to do the phone "switch/transfer" method.  There's got to be a way to do this switch from the backup?  In general all my email and contacts were from a BES server - so not a problem.  -But media, apps, settings all had to be set or downloaded manually again.
    Please tell me I've been missing something that exists.
    Solved!
    Go to Solution.

    What does that mean? I have no idea how to help when all you tell me is "didn't work for me."
    With that description the problem could be anything from the computer wouldn't boot up to I can't find my BlackBerry.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • I try to update my iphone 4s to latest version but failed and now itune cant detect my phone. can anyone help?

    I had downloaded latest version of IOS and installation failed. Now my phone is in recovery mode and my itune cannot detect the phone.

    if you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
    but if you might not have then you can try reading these
    https://discussions.apple.com/message/21571280#21571280
    http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
    more
    restore iphone error 36

  • Itune cant restore my iphone...

    why everytime i try to restore my iphone, itune wont restore it? i know its not my phone cuz it works in other itune.. i already  reinstalled it too.....

    An iOS device will connect to iTunes regardless of cellular service.  Thinking otherwise is simply dumb.
    Device not detected in iTunes for Windows

  • HT4972 itunes cant restore iphone error 21

    hi
    i tried to restore my iphone 3gs with itunes and it says cant restore error 21
    anyone any ideas?
    thx

    Just hold down the power button on the iPhone and then slide the power slider over.
    If you are stuck on the Apple logo, hold down the power button and home button together until it shuts off.

  • I have an iphone 4 16gb runnin on os 4.3.3. i had to do a restore after my ex girlfriend stepped on it and locked it for 23, 648, 410 minutes. now its stuck on the "connect to itunes" screen but wen i connect it, itunes cant find my phone. PLEASE HELP!!!!

    my ex girlfriend stepped on my fone and decided to type in the wrong security code numerous times till it got locked for 23,648,410 minutes. the guy at genius bar said i should do a restore but once i done it its now stuck on "conect to itunes" screen. when i connect the phone to my computer, my computer cannot connect to the phone. im travellin on business and desperately need my phone to work. can anyone help?

    Are you getting any kind of error message at all regarding the failure to connect, or is it just not seeing it as there?
    Any chance your ex managed to actually damage the phone?

  • I restored my iphone and now it has a password on my backup files . i cant restor my phone help

    how do i get to my backup files

    put your password in. You should have put a password you can remember when you did the backup.

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