HT1766 Itunes could not restore my iphone it told to me an unknown error 1015 how can i solve this problems.

Dear users itune could not restore ad update my iphone it told to me it has unknown error 1015 so how can I restore it? my iphone model is 3g

You either have jailbroken your iphone?, or you are trying to downgrade your ios?, either one is not supported by apple.

Similar Messages

  • TS3694 I couldn't restore my iphone, because there is an error1015, pls' tell me how can i resolve this problem?

    I used itunes11 to restore my iphone, causing an error 1015 did not restored, pls' tell me, how could i resolve this problem.

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT201210 When restoring and updating my iphone I received error 2003. how can I solve this problem?

    Please help!

    I read some forum like this http://modmyi.com/forums/general-iphone-chat/11606-help-i-can-t-restore-my-iphon e-error-2003-a.html it's still not working on my phone

  • HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!!  HELP!  iCloud backup/restore did not work

    I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!!  HELP!  iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

    If you're not a developer then you really should not have upgraded.
    I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

  • HT1766 i am trying to unlock the iphone 4, after backup, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb availabl

    i am trying to unlock the iphone 4, aftermanual backup on the computer, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb available

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • HT1414 I just got a replacement iPhone 5 (64MB) for one with a cracked face, and tried to restore it.  Got an error message saying the iTunes could not restore the iPhone because not enough free space is available on the iPhone.  Now what?

    I just replaced my iPhone 5 because of a cracked face.  I backed up the old phone to iTunes.  When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone.  Now what?
    I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this.  They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.

    I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!

  • ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible

    Ok so bear with me here, it is somewhat of a long story.
         I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
    Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
    Thank you very much, if it doesn't say my email on here try me at [email protected]
    Thanks again
    -Drew
    Edit: The current phone is an iPhone 3G, not a 3Gs.

    ashleyfrg2,
    you will need to restore your phone as a new device and NOT from backup.  If you've been using your phone as recommended, you should have minimal data loss:  Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer.  You CANNOT downgrade to 4.3.3.

  • HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

    I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
    I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
    Any advice would be much appreciated.

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".  I just purchased the iPhone 4S today so I know it's not the phone.  How can I get my information back?

    If it's corrupt, generally it would be lost.
    However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
    Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
    Good luck in retrieving that information.

  • Itunes could not restore the iphone because a session could not be started with the iphone

    Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However,  I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.

    Hello brendalhl,
    After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
    "... a session could not be started."
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • ITunes could not restore the iPhone because the backup could not be saved on this computer

    Dears,
    Today I planned to update my iPhone 4 to iOS7.
    After update while my iPhone was connected to the computer, it didn't work and iTunes asked me to restore my iPhone before I can use it.
    Well, I had to click Ok and iPhone was restore to factory settings and removed everything.
    Now I went to iTunes again to restore the entire backup I created eariler for the photos, videos, contacts and everything 20+GB.
    The iTunes starts the restore process but stoppes in the middle of the progress and gives the error:
    iTunes could not restore the iPhone"My iPhone Name" because the backup could not be saved on this computer.
    I tried 3 times but no avail.
    If my C: drive is almost full and it might be the issue, can I move my backup files to another location D: drive for example and restore them to my iPhone?
    Please help me.
    Thank you.

    I get the same issue w/ an iPad that I just updated to the latest iOS.  I made the backup before upgrading the iOS.  Now when i try to restore that backup made 35 min or so ago, I get this error.  Help!

  • "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!

  • HT201210 During the restore I get almost at the end the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?

    During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?

    error 1 means hardware failure.
    Is your phone jailbroken?

  • My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphon

    My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
    I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I  may not then be able to access my data from Itunes...
    Please advise what to do. I did not see any tutorials on Youtube to help me with this.
    I look forward to an early response.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I keep trying to update my iphone and i get a message saying iTunes could not restore my iPhone because the backup system failed

    'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.

    Disable your firewall/security software.
    This is asked and answered everyday.  Using the forum search bar on the right side of this page often will find an answer very quickly.

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