HT1766 Itunes will not recognize my device
I got my iPhone 4 wet and it shut down and I am tryiny to restore it but iTunes on my iMac mid 2010 does not recognize my device. Help....It is charging and tells me to restore it using iTunes. I do not know if it is a CDMA or GSM. It tells me i cannot make calls with it till it is restored.
Try to put it in DFU Mode and see if it'll detect it that way:
-Plug your phone into the computer and open iTunes
-Hold down Power for 3 sec.
-Continue holding Power and press/hold down Home for 10 sec.
-Release Power and continue holding Home for another 8-10 sec.
ITunes will detect your phone is in DFU Mode and ask you to restore.
***FYI, In DFU Mode, your screen will be black. It is not the same as the Restore Image (iTunes w/ plug).
Let us know...
Similar Messages
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Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?
So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store. -
Updating to iOS 5.1.1 computer or iTunes will not recognize the device
Ok I have tried everything possible short of going to the apple store. My computer will not recognize my Ipod and it will not show in iTunes. The computer makes a noise when I plug the device in but nothing happens. The iPod is stuck on the dfu screen and will not sync at all.. Please help me out here... The iPod has never been jailbroken and I really don't feel like paying apple to fix something that the screwed up.. any help would be greatly appreciated.
Things I have tried.
1.) USB Isolation (I have plugged the iPod into every port on my computer)
2.) Using Programs to kick it out of DFU.
3.) Reinstalling all Apple related software
4.) Stopping and restarting the mobile device driver
5.) Screaming at the top of my lungs!!!ok well I figured it out heres the link http://support.apple.com/kb/TS1538http://
I had to install the driver from the mobile device support folder to the parent usb composite device in device manager. -
Yesterday my autistic daughter was using my phone, as she often does. Some things got deleted. I went to do a restore and it showed the last backup was 4/1/14. My phone auto synced at 10:51 AM on 4/3/14. I had to leave, and when I came back itunes no longer recognized my phone. Its charging, it can import pictures, but nothing on itunes works. I wanted to do a restore, but now I only see the 10:51 backup, which is after selected items were deleted.
My questions: How can I make Itunes recognize my iphone (running windows 8) How can I find the backup from 4/1/14, as it has the most current information?
Any help would be appreciated.
Regards,
ShellyHello Shelly700,
The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
ITunes will not recognize my device (iPhone or iPad)
When conecting my iPhone or iPod, iTunes shows no device connected. I've tried following all the help in iTunes Help and nothing has worked. It was working fine one day and the next............. nothing. I down loaded two new Apps into iTunes the day before but not loaded to the phone. That's when I discovered the problem.
Any help would be appreciated. Thanks in advance!What OSX version on the computer ?
What IOS versions on the devices?
iOS: Device not recognized in iTunes for Mac OS X -
I have a Samsung tablet and iTunes will not recognize device to synch
I have recently purchased a movie to download and synch to my Samsung tablet. iTunes will not recognize the device. Everytime I try to bring up movie it wants to keep downloading it. Any suggestions?
Itunes does not sync to non Apple devices.
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I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
HT1386 itunes will not recognize any of my devices when I try to sync them
itunes will not recognize any of my devices when I try to sync them. How cn I fix this?
Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?
Fix what?
You do not mention a problem. -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
HT1386 itunes will not recognize my ipod touch
itunes will not recognize my ipod touch
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.
Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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