HT1766 Just got an iPad Air. Tried to install my stuff from iCloud but the new device didn't have the most recent iOS I
How can I get my new iPad updated with my most recent iCloud backup?
You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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My iPad purchased in 11/2012 won't start since updating to the most recent IOS version in 3/2015.
It's fully charged but pressing the HOME button or SLEEP/WAKE button, individually or together doesn't have any effect.
Suggestions?If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
ipad air not playing video in nbc app it says video is disabled when using 3g/4g how do i turn it on in settings
The app is saying that a cellular 3G or 4G connection is not good enough for video. Connect your iPad to a WiFi connection rather than cellular to use video in this app.
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We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?
It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs. -
Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot
The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway. -
I am new to Apple and just got my iPad Air. Does anyone have a suggestion on how I can migrate Contacts from Windows Mail and Favorites from IE that are on a Windows Vista desktop ? The recommendation that I have seen are via using iCloud but that does not appear to work for Windows Vista, just Windows 7 and 8. Thanks.
You could try putting your contacts in through Gmail and then signing in with that Gmail on your iPad. You could also try searching for some kind of app that will transfer data easily (I'll look into it and update it if I find anything). I don't have any Microsoft products so I'm not sure if I'm much help but I'll definitely try. You'll definitely love coming to Apple it's much simpler and easier!
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I Just got an iPad air 2 mini. Cannot open PDFs attachment. I have the Adobe reader app but still unable. A
how can I do this?Sometimes the GC's are mailed out. You don't always get them right in the store IIRC.
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Just got an ipad air and the apps that are meant to be free ie pages iMovie are coming up with a price how to I get them free
EvaCarton wrote:
I have this problem too on my ipad 2.
It's best to create a new post rather than tag onto an older post.
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
Cheers, Tom -
I just got my iPad Air. During the set up process I put one of the digits of my phone number in incorrectly...I noticed as I clicked "next" ...but then couldn't go back. I don't know where the number is stored now, so don't know how to change it...can anyone help? Am very sorry if this is a stupid question, I am a bit of a Luddite! TIA
Try here:
Settings>iCloud>Account (Your Apple ID)>Keychain>VERIFICATION NUMBER>Number -
trying to install adobe photoshop Elements 9 but the disc just keeps ejecting. Any ideas why? Do I need to uninstall the previous installation which is not working first? help please.
Try downloading the installer from
Download Photoshop Elements products | 9, 8, 7 -
I have 'all events' selected for syncing my iPad Air. I see all events in icloud but they are not syncing to my ipad.
Hello savtaneg
Start with the article below to sync your calendars with your iPhone. Try turning off iCloud calendars and then turning them back on.
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Regards,
-Norm G. -
How do I get the numbers ipad app to plot a graph of dates against values, where the most recent date is on the right of the graph, but the most recent date is at the top rather than bottom of the rows in the table?
Also how can it be a line graph without plotting a circle at each value?
Thanks this is very frustratingMake a copy of the table and produce your Line chart or Bar chart from the copy. Sort the copy into the order you want to see in your chart.
Alternately you could use a Scatter Chart...
Jerry -
how and where do I the the latest IOS for IPAD!!!
Fredronalderman wrote:
there are apps I would like to use that require 6.0 or later. how do i get the most recent ios 7.0.3?
Finding iOS Apps Compatible with Older Devices
App Store: Downloading Older Versions of Apps -
Our daughter just got an iPad mini and I originally set it up under my Apple ID in order to create an Apple ID for her (she's under 13 so I set up iCloud family)... is there any way to switch the main user to her so that she can use iMessage and such under her own account? When she uses iMessage it's my account. I can't find a solution anywhere. Thank you!!
Hi Maudluna,
I understand you would like to sign out your Apple ID from an iPad. You can do this easily by following the steps in the article below. I have also linked to an article about Family Sharing which can help you create and manage multiple accounts:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
Start or join a family group using Family Sharing - Apple Support
Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.
I connect my iPad mini to a tv via a hdmi cable. Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable. The cable works for my iPhone and my husband's iPad (also an iPad mini). Is there a setting that I need to change to fix this?
Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.
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