HT1766 Just upgraded to iOS 6 and lost a bunch of apps plus my App Store icon!?!? Any ideas on how to get thi stuff back?
Upgraded my iPhone 4 s to iOS 6 and lost a bunch of apps and icons including my App Store icon? Any suggestions?
Upgraded my iPhone 4 s to iOS 6 and lost a bunch of apps and icons including my App Store icon? Any suggestions?
Similar Messages
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i have tried to upgrade to the latest version of i tunes. I have been unable to do so as when it gets 2 thirds of the way through the installation a message appears saying that i have lost the installation source for apple software update any ideas of how to get this back and install itunes again?
A second generation iPod touch can't be updated past 4.2.1.
(86969) -
I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help
Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac -
I did the 7.1.1 update on both my iPhone 5s and on my iPad. The calendar on the Iphone no longer shows me a list of upcoming/past events. I still can get this info on my iPad though. Can anyone tell me how to turn this feature back on so I get get the list using my iPhone?
Tap on a Day to put it in Day view then tap the icon on the top right that looks like three dots with lines after them.
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Any ideas on how to get my Photoshop back after upgrading to 10.7?
i'm having issues with the upgrade, like lots of others it seems. we have all done upgrades before, and they always start buggy, patches and fixes are soon on the way...they usually figure the largest ones quickly. my issue is, i was unaware they (Apple) was dropping PowerPC support for things like Photoshop.
i've briefly searched the 'web and found nothing for sale that runs in the new OS. they all list compatibility up to 10.6.8. were we all caught unaware, even Adobe, or did i miss that boat?
i used my Photoshop nearly 3 days a week, and miss it alot. any assistance would be appreicated.
thanksTry:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Can anyone provide some feedback on how to retrieve Playlists, I lost a few while syncing my daughter's iphone, after i had synced an iphone and ipod
Any music purchased through the iTunes store can be downloaded again for free as long as you are signed in with the Apple ID you used for the original purchase. Any other music you had in iTunes should be easily accessible in your system back up or from the CDs you ripped from originally.
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Lost everything in a 'restore'. Any ideas on how to get it back?
So my iPhone was terrible after the OS4 update, with the battery problem and a couple of other issues. A big consensus was to reinstall and 'restore' the phone. So I did. iTunes backed the phone up then proceeded to reinstall the OS. Half way thru installing, it stopped and said Error -9. I tried again, got the same error. So I read up on the support page to see what it meant and it suggested a restart and try another USB port, which I did. The reinstall then worked. It then went to restore from the backup, and it said it couldn't do it, and to try from another computer. Which is ridiculous, since they're only synced to one iTunes, aren't they?!
Either way, after 7 failed attempts (with restarts of the mac and phone, different USB etc etc), I just thought I'd try the phone for a bit to see how it was running, and to see what's gone/changed.
Well, the battery seems to be better, but I've lost EVERYTHING. All my photos and video taken with the phone, all my stats, all my work expenses (really really really important), music.. the lot.
Is there any way at all, of getting this stuff back, without iTunes wrecking it all again? I don't want to plug the phone in to restore again, incase it overwrites/erases that last back up, and then everything is gone.
To make matters worse, my mac is playing up something chronic (freezing every 30 seconds, for 30 seconds), and an OS reinstall hasn't fixed it, so the next step is a clean wipe and install, but I don't want to loose the phone stuff before I do it!! So not the best Apple experience I've had for a long time!!I'm not entirely sure on this one. But the same thing occurred with my dad's iPhone. We had already backed it up every other time we synced, so when we tried to restore again it just restored from the backup. If iTunes just won't fix it, i'm afraid you have lost everything unless you have a Mac and backed up iTunes on Time Machine of something. Either way, I think you are kind of doomed. Try restoring again.
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Hello,
I recently used the migration assistant on my old macbook air to transfer my data to my new macbook pro, yet it seems that my music and Films have not fully transferred over. i have used macs for a while now and haven't had any problems before, yet now itunes has the names of my music and films yet it can't locate the original file. any ideas on how to get this fixed? i don't want to buy all my music and films again.
Help?!
ThanksDid the original files actually transfer? They would be in Music>iTunes>iTunes Music. You may just need to rebuild the library if the files are in that folder.
Clinton -
Ive just upgraded to Mountain lion, I was using Safari and tried to use iCloud tabs. When I open it up there are no tabs there, anyone have any ideas on how to get it working?
Can you check system update? I think I did a system Update 1st, a day before installing OSX Lion and there is a Safari update. If not try logging in iCloud.
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After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.
I suspect you may have a corrupt photo or image that is causing the sync to fail or quit. You might want to try removing all of your photos by deselecting them in iTunes then sync - and try adding them by each sub-folders until you are able to nail down which sub-folder of photos, that causes the sync to stop or gives you errors.
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My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?
WINDOWS?
Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
In Control Panel, Portable Media Devices, double-click your iPod.
In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
Navigate to the Music folder. On my 'pod, the full path is
Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
might be out of date worth a try -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. The screen is still black and white. Any ideas of how to fix this?
Hi im,
Thanks for using Apple Support Communities. This article has a few troubleshooting ideas for issues with color on your TV when using Apple TV:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
http://support.apple.com/kb/TS5148
Cheers,
- Ari
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