HT1766 Mistake as I was trying to sync my phone.
Hi. The phone has gone back to a setting from 2012. I lost all my current photos, apps, etc that were on the phone today. I never set up the cloud and am wondering if there is any way to get everything back? Thanks
And then you got a pop-up window, right?
Yeah, sorry man, but your computer & iTunes did exactly what you told it to do; restore the selected backup to your device,a nd erase all other content.
This also means that you haven't been backing up your device properly for about a year.
Your only option is to hope that you had iCloud turned on.
Go to www.icloud.com,log in with your Apple ID & password, and then se if there is a recent backup. If there is a newer backup than 2012 there, you can restore fom your iCloud backup.
http://support.apple.com/kb/ph12521
Similar Messages
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My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.
hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial. Anyhow IF you have no backup at all then you have lost everything. There is software out there that can recover data on the phone that was deleted.. I would personally click restore on Itunes and restart over. You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
Lesson learned huh.. -
I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync, a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb required)
Hi Terri 4514,
If you are having a "free space" alert when you try to sync, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden -
I was trying to sync my iPod when all of a sudden I have 6.9 GB of info under the section "other"
I was trying to sync my iPod when all of a sudden I have 6.9 GB of information under the section "other" and I don't know where it came from and because of it I can no longer sync my iPod because there is too much info to fit. How do I get rid of this random information which I can't find any cause for on my iTunes library? Most of my content is audio at 7GB, my video is at .14GB, and I'm up to date in my software, and I have searched my iTunes for this 6.9GB of information and can find nothing that is in there that shouldn't be in there, so where did it come from? Where did it go? And how do I get rid of it? I have a Mac OS X Version10.6.8
"Other" represents data that iTunes can't recognize. A few hundred mb of other is normal. The 6.9 gb you have represents corrupted data (maybe from an interrupted sync or some other glitch).
Sometimes, syncing one more song can clear up the extra other. If not, you'll need to restore your iPod. Here are the instructions: Restore: http://support.apple.com/kb/HT1414
You can restore from your iPod backup when asked. -
I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.
Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.
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Hello,
I accidentally clicked restore when I was trying to sync my photos from my iphone to my mac computer. I lost them all and it made me sick. Does anyone have any ideas or suggestions on how I might be able to retrieve them? I was up until 4am trying to figure this out.
Thanks!!!
KellyIf you restored the iPhone then the photos are gone. Sorry.
Next time you take photos on your iPhone, transfer them to your Mac as soon as it's convenient.
iOS: How to transfer or sync content to your computer -
I was trying to sync a song from my computer to my iPhone 4 using iTunes and it said you can transfer the music from your phone to your itunes if you want to sync it so I did and none of my music is on my phone or on itunes besides the song i was syncing
Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers -
I was trying to sync my iPhone & iPad, and caused a working message to appear "Turning Off Safari Data..." It's been on for a day, and I can't make it stop. Please help!
You could use icloud to sync contacts and calendars.
Both the ipad and iphone are intended to sync to a computer.
You can redownload apps from the app store, assuming that they are iphone compatible.
Downloading past purchases from the iTunes Store, App Store, and ... -
I was trying to sync my latest photos from iphone onto iphoto but pressed "restore" instead of "sync". Now it's erased my latest photos taken on my iphone a week ago and erased music saved in itunes library. Is there a way to find these photos and music via backup?
Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this? -
I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help! Is there a way to get it all back if I do restore?? Can I my stuff back through iCloud??
Bad news first and we hope for good news as well
The device is in Recovery Mode and the data has already been deleted, you need to restore the device with iTunes in order to get the iPhone back into a working state
When the iPhone is restored you can then restore it from your latest backup using iTunes or iCloud and regain some, if not all, of your data.
The good news part only happens if you had a backup. -
I was trying to sync my old ipone 4 to new ipone 6 - got an error
I was trying to sync my old iPhone 4 to new iPhone 6 = got an error & now my iPhone 4 screen is frozen
Greetings Nancy,
If your iPhone 4 is not responding, I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
I screwed up. I was trying to SYNC and something (error msg) happened. I tried to continue the SYNC and now my IPhone is dead. All I can get when I turn it on is a picture, from bottom to top, I have an WSB connector, an up arrow, and an iTunes icon. I can't use the phone. And it's my only phone. What can I do to rectify this situation.
It's telling you to connect to ITunes and restore your phone. This will have to be done with a USB cable and iphone connector that came with your charger.
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i was trying to sync my iphone4 with itunes and my phone was upgraded to ios5 version, i now cannot make call on my iphone because my sim cannot be recognised again. what do i do plsssssss.
As peter says, this is evidence that your phone was previously hacked and was re-locked by the upgrade.
ONLY the carrier it is locked to can unlock it. There is nothing else we can suggest.
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