HT1766 My computer my phone even tho it is chariging when plugged in to phone

My compuer wont recogonise my phone and wont dowload?

i am trying to back up my phone as i got a new i phone but my computer wont recognise my phone even tho when its plugged in it charging, and will connect with my new phone

Similar Messages

  • I lost my ipod. Bought a used one to replace it. When I plug it into the computer, the computer doesn't even seem to realize it's plugged in. How do I put my existing itunes library onto the new (used) ipod?

    How do I clear out a used ipod classic and put my existing itunes library on it? I lost my previous ipod and bought a used one to replace it.

    Do one or more of the following
    > Restart your computer
    > Uninstall & Reinstall iTunes
    > Reset iDevice (won't erase everything)
    > Go to My Computer (windows xp) or Computer (windows vista & 7) and see if iDevice shows
    > Restore the iDevice completely (will erase everything)
    > Make sure the iTunes and/or iOS firmware is up-to-date.
    The ones I cross over is the ones you don't have to do. This should help

  • HT1414 I was trying to update my Ipad and now there is nothing on the Ipad and my computer does not even pick up that it is plugged into it

    I was trying to update my Ipad using I tunes and I backed music and apps on my computer but I thought it was updating and then noticed that there was nothing on my Ipad.  There is absolutely nothing on the iPad now and I have it still plugged into the computer but the I pad is not showing up in I tunes at all.

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HT1349 My computer will no longer recognize my iPod. When plugged in iTunes sits at "Verifying Dennis' Books", and iTunes locks up. Thoughts to clear this, anyone?

    When connecting my iPod to any of my PCs it hangs up while it is "Verifying Dennis' Books" (the name of my iPod).  The iTunes session shows as not working in a Task Manager. The iPod works okay away from the computer, but I am close to finishing the books on it and need to clean it up to load the next batch.  Any thoughts on how to get past this hang up? It's not like I can reset to factory settings, since I cannot even get far enough to do that effort in iTunes.  HELP!

    - Transfer itunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can also redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • Iphone 3g not recognized by computer(s). Windows 7. Charges when plugged into wall, but not PC's. Also not listen in Device Manager. I have hard reset/soft. reinstalled itunes after clean wipe. went through services... help! Windows 7

    Hello all. My system is Windows 7 64bit. In the past my phone worked just fine, plug it into a usb slot, synced up, updated... but for months now it has not worked. Other Iphones will not work on this PC either with their corresponding cables. But my Iphone will also not work when plugged into other computers.. it will not show up at all.. no charge.. no itunes... no drivers show up in Device Manager. My phone works just fine when plugged into the wall with it's cable.. charges fine everything works.. but it will not charge when plugged into a computer.
    So far... I have uninstalled everything related to apple... ran ccleaner.. fixed registry errors. Reboot PC, reinstall all itunes and apple components (all latest software) and nothing.
    I have gonet o services and stopped and started apple mobile device. It is set to automatic.
    I have hard reset the phone and soft reset it.
    The cable obviously works. The Phone works when plugged into the wall.
    Other Iphones will not work on my pc, nor will my iphone work on theirs
    I have disabled windows firewall along with my Comodo Defense Plus and it's firewall. I have disabled my AV. I have scanned with ad aware plus, Avast, ran hijack this and fixed registry errors. Ran Ccleaner.
    My device manager does not have anything related to apple in it.. I have no idea why. My Device Manager has no portable devices detected at all and does not recognize anything related to the phone.
    Core 2 duo 6600
    2gigs of ram
    Windows 7 64 bit
    I have checked all the tech support stuff I can find. I am desperate. Apple will not help me on the phone without charging me 30$.

    Also.... my phone works and can do everything fine when not plugged in.. I just can't get my computer or others to recognize the darn thing when plugged in!

  • My computer is not recognising my iPhone when plugged in.  It was fine with my old iPhone 3.  Any suggestions?, My computer is recognising my iPhone when plugged in.  It was fine with my old iPhone 3.  Any suggestions?R

    My computer (windows) is not recognising my new iPhone when plugged in.  It was fine with my old iPhone 3.  Any suggestions?

    My girlfriend had this same issue.  It ended up being her cable. 
    It was very weird and confussing as the first cable would allow the phone to show up on my laptop but not my girlfriends.  So we thought the cable was fine. 
    Further the first cable would allow the iPhone to sync with itunes on her laptop but not show up in her "My Computer." 
    By chance we tried a different cable and it worked fine on her laptop and instantly showed up in her "My Computer."
    All very weird but try a couple different cables and see if that fixes the problem first before resorting to other time consuming steps. 

  • Hello,so I didnt update the ios 8 for my Iphone 4s yet the phone is friggin slow and the apps break down all the time,also the memory is completely full even tho I deleted half of the storage.Its been happening for over a month,what to do ? Thanks !

    Hello,so I didnt update the ios 8 for my Iphone 4s yet the phone is friggin slow and the apps break down all the time,also the memory is completely full even tho I deleted half of the storage.Its been happening for over a month,what to do ? Thanks !

    Mullaly75 wrote:
    I assume u guys don't understand what open source software is
    Yes, I think most of us do understand what open source software is. It sounds as if you don't. Here's some information:
    Open-source software (OSS) is computer software that is available in source code form: the source code and certain other rights normally reserved forcopyright holders are provided under an open-source license that permits users to study, change, improve and at times also to distribute the software.
    Open source software is very often developed in a public, collaborative manner. Open-source software is the most prominent example of open-sourcedevelopment and often compared to (technically defined) user-generated content or (legally defined) open content movements.
    from http://en.wikipedia.org/wiki/Open_source_software
    Yes, Tom Wu of Stanford wrote a paper on something called Secure Remote Access Protocol. It's a form of Asymetric Key Exchange and has nothing to do with hacking anything. It's actually intended to protect data.

  • HT4623 I used iTunes to update my 4s which is now frozen.  Picture shows the charger cord with an arrow to the iTunes logo.  Computer won't even recognize that my phone is plugged in.  I have tried the hard boot.  Nothing works...

    Please help with my iPhone 4s.  I updated to OS 8 using iTunes.  It had an error and no my phone is frozen.  It shows the pic of the charger with an arrow pointing to the iTunes logo.  I have tried a hard boot.  I plug it into iTunes.  My computer won't even acknowledge it is plugged in.  Any tips???

    Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.

  • I have an iPhone 5s and in my iTunes music library have the songs checked that I want downloaded onto my phone. Instead of doing this, it is syncing all songs whether they are checked or not even tho I have the "sync only checked songs" box checked.

    I have an iPhone 5s and in my iTunes music library have the songs checked that I want downloaded onto my phone. Instead of doing this, it is syncing all songs whether they are checked or not even tho I have the "sync only checked songs" box checked. So basically it's syncing all of the songs when I just want the checked ones on. This is very frustrating.

    When your device is connected, check the tabs at the top ("Summary" "Apps" "Music," etc. Under the Music one, check to see if "Sync Music>entire music library" is checked. If it is, that may be why all the songs are syncing.

  • Can I use Itunes even tho I do not have an I phone

    can I use Itunes even tho I do not have an IPhone. I have a sansa mp3 player

    Welcome to the Apple Support Communities
    You can use iTunes without an iPhone to listen to music, but you can't sync the MP3 player with iTunes

  • HT1766 Can I back up my downloaded music to iCloud even tho it's not purchased from iTunes?

    Can I back up my downloaded music to iCloud even tho it's not purchased from iTunes?

    Yes.

  • I purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download, it wanted me to pay even tho i have bot it! HELP!!!

    i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
    and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
    HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • Mavericks install failed on my late 2008 MBP. Says I should contact the software provider. Want to do a system restore, using Time Machine, but latest date to use is from last year - even tho did a backup before the download?

    I downloaded the free Mavericks upgrade to my late 2008 MBP on Friday.  I made sure to plug in my external hard drive so that Time Machine could back up beforehand.  (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
    So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it.  There was an error message of needing to contact the software provider (or something similar).  After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore.  However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)...  I've wondered if the date might be wrong?  But I'm afraid to choose it because I'm not sure what I would lose.  It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right?  Even tho it was last year...)
    Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer. 
    I tried to do a reboot in safe mode - but not sure if it worked... 
    I did look on the installer log error and the latest error is: 
    Local Host  Report crash [378]
    Can anyone help me?  (Using simpleton, non-techie language?
    Thanks

    I downloaded the free Mavericks upgrade to my late 2008 MBP on Friday.  I made sure to plug in my external hard drive so that Time Machine could back up beforehand.  (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
    So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it.  There was an error message of needing to contact the software provider (or something similar).  After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore.  However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)...  I've wondered if the date might be wrong?  But I'm afraid to choose it because I'm not sure what I would lose.  It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right?  Even tho it was last year...)
    Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer. 
    I tried to do a reboot in safe mode - but not sure if it worked... 
    I did look on the installer log error and the latest error is: 
    Local Host  Report crash [378]
    Can anyone help me?  (Using simpleton, non-techie language?
    Thanks

  • Why won't my tabs & windows reopen as they should, even tho I have it set for them to do so?

    Why won't my tabs & windows reopen as they should, even tho I have it set for them to do so?
    "Firefox can be configured to restore all windows and tabs that were open when the application is closed or terminated unexpectedly. This article describes the circumstances under which your session is restored and how you can configure it."
    I have it set up, in "Tools", "Options", etc., for my windows and tabs to reopen & be restored to the webpages that they were previously at before I, for one reason or another, restarted my computer! But, after I restart my computer and the Firefox browser, it always goes to my homepage; the windows & tabs NEVER restart as they should!
    It wasn't always like this. It has only been within the last few weeks that this has become a constant and consistent problem. I assume that a Firefox update somehow disabled something & that's why it isn't working properly but, whatever...
    How do I fix this so that my windows & tabs reopen as they should!?

    Have you checked to make sure that under>> Options >> General >> That the startup behavior is appropriately? I had the same problem after upgrading and setting my homepage. It should be set to "show my windows and tabs from last time".
    Just re-read your post. sounds like you've tried this already.

  • Running out of disk space error even tho I have 200GB free!!

    Dear users,
    I have a huge problem. I have dowloaded an application from the AppStore named "Virtual City" and once I try to play the game it crashes saying "Running out of disk space" even tho I have more than 200GB free on my hard disk.
    I am using a MacBook Pro Mid April 2010 with Lion latest version.
    What could be the problem??
    Thanks in advance.
    A.

    Did you try to reset your phone by holding the sleep and home button until the Apple logo comes back again?
    Do you have an "other" section on your phone, bigger than 1GB? If yes, try to restore the phone to bring it back to normal size, it might contain corrupt data from an unsuccessful sync.

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